ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
My moment got bricked when the pushed out the last software update. I just got it back from service. Now during the set up it says it cannot contact beoportal. it did see my DLNA server and processed.
However, now i get the error that it 'cannot check for software updates', even when i tell it to check.
Any thoughts?
(connected via wi-fi, though i tried plugging in ethernet with no change).
Have you tried a factory reset? That always solved my connectivity woes.
i tried that initially, but it hung when trying to connect to beoportal and would not proceed past that. i tried doing it hardwired to my router and it still said it could not contact beoportal.
johnbrks:i tried that initially, but it hung when trying to connect to beoportal and would not proceed past that. i tried doing it hardwired to my router and it still said it could not contact beoportal.
Failing to connect to Beoportal always were network issues in my setup.
mostly a reset of the router resolved it, sometimes a simple detach/attach of the LAN cable was sufficient
johnbrks:i tried that initially, but it hung when trying to connect to beoportal and would not proceed past that.
I have had this beoportal hung state at each factory reset, you just need t be very patient and it will resume after 20 to 30', I don't remember precisely, but it resumes at the end of the day.
BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1