ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
The Eclipse does not allow external boxes such as a 4K Blu ray player, Apple 4k TV, Amazon TV or any other 4K 60HZ devices to play at their optimum.The TV is not ready.
It may do with a software update soon. But seasoned B&O owners like myself (27 years and thousands of pounds later) are staggered by the poor customer services which do not give any clarity over expected resolutions to such problems. These should have been ironed out before sales of the TV.
The decision to drop the NL/ML CONVERTER compatibility with the Eclipse to fantastic, timeless and iconic products is a big disappointment and shows a change in direction for this soon to be 'has been ' company. Yes you can hard wire the products but remote control with a beoRemote one is not possible.
'If this approach was taken by other manufacturers it would be viewed as disgraceful and customers would be up in arms wanting a refund .Regardless of the brand B&O's response is equally appalling.
There should be no loyalty for a company that takes thousands of pounds from people and does not deliver the goods.
These TV's appear to be Beta models for suckers like myself to buy and fool into thinking its a premium product.
I am neither a fanboy nor a B&O basher' just a fed up owner who's been had.
New: Beovision Harmony, Beolab 50's, Beolab 28's, Beolab 18's, Beolab 17's, Beosound Stage & LG, Beosound 2, Beoplay M3, Beoplay A1, Beoplay Portal, Beoplay H4 gen 2, Beoplay E8 3.0
Mikipedia on YouTube: https://www.youtube.com/c/Mikipedia
Mikipedi4 on Twitch: https://www.twitch.tv/mikipedi4
Mikipedia on Intagram: https://www.instagram.com/mikipedi4/
Old: Beosound 9000 mk3, Beolab 3's, Beovision Eclipse, Beolab 1's, Beolab 2, Beovision 10-46, Overture 2300, beolab 8000's, Beolab 4000's, Beovision avant 32" etc. etc.
Mikipedia:I can’t see any uniformity issues either, so i do think the screens are cherrypicked from the batch. Some people complain about this in the lg sphere, but i’ve seen 3 eclipses and none of them had any uniformity issues. So there is some good in that.
KMA
B&O product history since 1991: Ridiculously long to list in a signature.
As mentioned earlier, my 65’ Eclipse has the pink tint in both sides. In AVS forum it seems like mostly the 65’ panel there have issues.
I don’t think B&O get hand picked panels.
BeoVision Eclipse 65....Front: BeoLab 50....Rear: BeoLab 4000....BeoSound 9000 Mark lll....BeoRemote One BT....BeoSound Core....BeoLab 17....BeoRemote Halo....Apple TV 4K....NAS: Synologi DS218j....Disc Player: OPPO BDP-203....Projector: JVC HD-950....Screen: Stewart StudioTek 100....HDMI management: HDFury Integral
fu21: These TV's appear to be Beta models for suckers like myself to buy and fool into thinking its a premium product.
To be fair, I felt like that with the early BV7-40's. You won't believe how much hassle I had with the MK3 model and Sky. I spent about 9 months with a B&O technician around my house every few weeks trying to get it to work properly and, effectively, beta test new software for B&O. Often, he'd install a new software update and the TV performed worse than the previous software, so he'd have to force update it to a previous edition.
Then, I upgraded to the BV7-40 MK4 and it blew up about 3 days before Christmas. Dealer, embarrassed, came in Christmas Eve (!) to remove and replace with his showroom version, which I borrowed for a couple of weeks.
So, this 'beta testing' has been going on for years.
fu21:The Eclipse does not allow external boxes such as a 4K Blu ray player, Apple 4k TV, Amazon TV or any other 4K 60HZ devices to play at their optimum.
Could you expand on that re 4K Blu ray player? I read about the Apple TV problems but I didn't think it affected anything else?
BV6-26, BV7-40, BL7.4, BL3, BL5, BS9000, BC1, ES1, Beo4, BeoPort
BestSound:As mentioned earlier, my 65’ Eclipse has the pink tint in both sides.
Is there a YouTube clip or something similar you can view to check the screen quality? Ideally while dealer is installing it so it can be rejected straight away if there is an issue?
There are positive and negative statements to be made regarding the Eclipse, and I do believe that B&O HQ needs to hear them. Dealers are facing customers with non-functioning TV's, and it helps to read about similar incidents here before they talk to tech support. When you do not sell that many Eclipses you may think that you just go a single model with a fault.
And the "bashers" and "fanboys" provide feedback through this forum to Struer that other channels can't.
B&O were at the top of the game in the MX-days, and perhaps they should have replaced the in-house MX-experts or hired more "new platform/flat panel" experts? Since the introduction of flat panels they have tried to catch up with fast moving technology with their old mindset. And they had to make money. The Avant with 61 moving parts in the speaker alone was too expensive to make a decent profit, and they tried to cut cost and introduced the NG version - but cutting corners often introduces more issues than it solves: The Avant NG/14 series were haunted by SW issues, and going for a pure 3rd party platform became a logical quick-fix for the Eclipse - and they could reduce staff even further. But they may be below the critical mass of in-house expertise now - can they even provide the necessary QA/QC for the SoundCentre, not to mention tech support? I guess the fact that Apple dropped the actual Apple TV (and just updated their add-on box, which is hardly a TV) says a lot about this segment.
Perhaps the feedback given on BeoWorld may change or at least adjust the current direction of B&O.
And you should have heard the Danish dealers at the last meeting with B&O HQ! Bashers with a capitol B. So it may not be the BeoWorld users that need to change or are to be blamed, it may very well be B&O and their new direction.
Perhaps B&O's management should remove the dust from their 7 CIC's and make B&O great again?
Roger
It all boils down to the fact that B&O were never a software company. They were brilliant at making tv's till Software started being added in massive amounts. They are having to adapt and this will take some time. I actually think that a lot of manufacturers are battling with software issues as there are so many variables especially when making overly tailored products. Bluetooth issues in other products are also causing massive headaches for manufacturers. Cell phone companies are pushing out new products faster than they ever have therefore requiring a change of software.
I have a friend who is the CEO of a company that manufactures communication equipment for the military all over the world. They developed a batch of radios that worked flawlessly and sold well. The 2nd batch was plagued with issues and had to be returned. The cause of the issues was pinned down to the manufacturer of the bluetooth component who had changed something in their software without notifying them thinking it wouldn't be an issue. This was a huge expense to the company to now change the software, recall all radios from around the world and repair them.
So as much as software issues are terribly annoying to customers, I do understand their predicament especially as B&O wouldn't manufacture their own bluetooth components. This is just one example of what could go wrong.
Just like the Jarman brothers had a section in their B&O book called "The survival years" this is probably another era of the same for B&O. They rebranded many a product in those days with barely any changes, people seem to forget that. Introduction of Beoplay has made them survive. If they have had to downscale to keep going and then grow again, they must do it. A lot of their products are now null and void...no more hifi's, no more cd players...all gone. People stream from their phones.
As much as people need to inform them of issues and disappointments, they also need people like here at Beoworld to back them. Complain if you think its going to be to their benefit not because it might fuel their demise.
Beer_Baron: BestSound:As mentioned earlier, my 65’ Eclipse has the pink tint in both sides. Is there a YouTube clip or something similar you can view to check the screen quality? Ideally while dealer is installing it so it can be rejected straight away if there is an issue?
Yes, at YouTube you can search for “white test screen” for checking tint or color uniformity and “5% grey test screen” for check of banding in dark areas.
BenSA: they also need people like here at Beoworld to back them.
Assuming for one moment that B&O read this thread and use it to help them plot their future, what message would you like them to take away?
Hey guys, doing a great job, the Eclipse is fantastic - more of the same please. Or,
Sorry guys, I'm afraid that's just not good enough. It isn't a real Beovision and it has issues out of the box.
Maybe the real answer should have been to sell the Eclipse as a Beoplay product! Certainly I would have expected a lot less and been less disappointed in it. A Beovision used to mean something special.
Ban boring signatures!
Puncher: BenSA: they also need people like here at Beoworld to back them. Assuming for one moment that B&O read this thread and use it to help them plot their future, what message would you like them to take away? Hey guys, doing a great job, the Eclipse is fantastic - more of the same please. Or, Sorry guys, I'm afraid that's just not good enough. It isn't a real Beovision and it has issues out of the box. Maybe the real answer should have been to sell the Eclipse as a Beoplay product! Certainly I would have expected a lot less and been less disappointed in it. A Beovision used to mean something special.
You completely missed the point....I did say that issues and problems must be discussed but when someone is wanting to buy it they get told that they buying rubbish....they should buy a Loewe rather. I don't understand how that makes sense.....if someone is happy to buy it, let them be happy. Eclipse buyers have had to defend themselves constantly on this forum...a B&O forum no less. Let them know the issues but then be happy for them. Only one owner has said that he is completely unhappy, the majority are very happy with their purchase. Why must the same people write every time how terrible it is? Over and over. You've said you don't like it, we heard you, we don't need it bashed into our heads. Considering a couple of people have complained about this bashing, then perhaps it is something to think about. You don't think the Eclipse is special, say so then move on.......plenty people think it is special.
Roger: And you should have heard the Danish dealers at the last meeting with B&O HQ! Bashers with a capitol B. So it may not be the BeoWorld users that need to change or are to be blamed, it may very well be B&O and their new direction.
Very valid point from, arguably, the most respected person on this board.
BenSA: Eclipse buyers have had to defend themselves constantly on this forum...a B&O forum no less. Let them know the issues but then be happy for them. Only one owner has said that he is completely unhappy, the majority are very happy with their purchase.
Eclipse buyers have had to defend themselves constantly on this forum...a B&O forum no less. Let them know the issues but then be happy for them. Only one owner has said that he is completely unhappy, the majority are very happy with their purchase.
We need to get a grip. Really. Like I said earlier, who cares what other people think - as adults we should be stronger than this. I've had all kinds of issues with BV7's in the past, to the point the purchase was embarrassing, but I take the rough with the smooth. I don't come on the board and worry about what other people think about (my purchase) though. Maybe when I was 14 I took those things seriously.
No-one is "bashing" someone else's purchase - show a post where someone has directly bashed someone here for purchasing an Eclipse, personally?
Indeed, and maybe time for some perspective.
We should all remember how horrifically unstable and problematic the Android TV's were for their first year ( i had one!) - when we talk about the Eclipse.
If there is one thing i'd like more from the brand, its some communication about where they are going with their products. I am told that integrating vice assistants (directly, not via connected boxes) has been mapped out as the way forward for controlling the "experience", with the app assuming a supplementary role.
Not sure whether to be excited or terrified by this prospect.
In any case, the brand has traditionally been very good at interoperability of old and new products - at some point, there will be inevitably very old products (20 years +) where that easy integration and operation falls down a bit.
BenSA: Puncher: BenSA: they also need people like here at Beoworld to back them. Assuming for one moment that B&O read this thread and use it to help them plot their future, what message would you like them to take away? Hey guys, doing a great job, the Eclipse is fantastic - more of the same please. Or, Sorry guys, I'm afraid that's just not good enough. It isn't a real Beovision and it has issues out of the box. Maybe the real answer should have been to sell the Eclipse as a Beoplay product! Certainly I would have expected a lot less and been less disappointed in it. A Beovision used to mean something special. You completely missed the point....I did say that issues and problems must be discussed but when someone is wanting to buy it they get told that they buying rubbish....they should buy a Loewe rather. I don't understand how that makes sense.....if someone is happy to buy it, let them be happy. Eclipse buyers have had to defend themselves constantly on this forum...a B&O forum no less. Let them know the issues but then be happy for them. Only one owner has said that he is completely unhappy, the majority are very happy with their purchase. Why must the same people write every time how terrible it is? Over and over. You've said you don't like it, we heard you, we don't need it bashed into our heads. Considering a couple of people have complained about this bashing, then perhaps it is something to think about. You don't think the Eclipse is special, say so then move on.......plenty people think it is special.
I didn't miss the point at all. I asked how we support them and what message we would like to send, which you ignored in order to have another go at me - who's bashing who ............ easy isn't it!
So what message would you like to send to the company, there's more than one owner here feeling dissatisfied, the Danish dealers have seemingly made their thoughts clear - what should we be saying?
BestSound:Just now I also have my BS9000 hardwired through the NL/ML converter and have already had a very long conversation to my B&O dealer after realizing that this setup did not work much more than 20% when connected to Eclipse, even after spending a fortune keeping the BS9000 “alive”
Could you elaborate on this? What does 20% mean? Functionality or length of time? What symptoms are you getting?
I own a BS9000 and my dealer is recommending a NL/ML converter for my Eclipse purchase, but if it doesn't work (and is discontinued) then what are the options?
Puncher: BenSA: Puncher: BenSA: they also need people like here at Beoworld to back them. Assuming for one moment that B&O read this thread and use it to help them plot their future, what message would you like them to take away? Hey guys, doing a great job, the Eclipse is fantastic - more of the same please. Or, Sorry guys, I'm afraid that's just not good enough. It isn't a real Beovision and it has issues out of the box. Maybe the real answer should have been to sell the Eclipse as a Beoplay product! Certainly I would have expected a lot less and been less disappointed in it. A Beovision used to mean something special. You completely missed the point....I did say that issues and problems must be discussed but when someone is wanting to buy it they get told that they buying rubbish....they should buy a Loewe rather. I don't understand how that makes sense.....if someone is happy to buy it, let them be happy. Eclipse buyers have had to defend themselves constantly on this forum...a B&O forum no less. Let them know the issues but then be happy for them. Only one owner has said that he is completely unhappy, the majority are very happy with their purchase. Why must the same people write every time how terrible it is? Over and over. You've said you don't like it, we heard you, we don't need it bashed into our heads. Considering a couple of people have complained about this bashing, then perhaps it is something to think about. You don't think the Eclipse is special, say so then move on.......plenty people think it is special. I didn't miss the point at all. I asked how we support them and what message we would like to send, which you ignored in order to have another go at me - who's bashing who ............ easy isn't it! So what message would you like to send to the company, there's more than one owner here feeling dissatisfied, the Danish dealers have seemingly made their thoughts clear - what should we be saying?
I should point out that the people who are most adamant and enthusiastic in their defense of the Eclipse, and most likely to get their noses out of joint and whine about things, are people who don't even own an Eclipse.
B&O's 100th anniversary is only 8 years away, I truly wonder what will be left of B&O, if anything, by then.
Jeff
I'm afraid I'm recovering from the BeoVirus.
Beer_Baron: BestSound:Just now I also have my BS9000 hardwired through the NL/ML converter and have already had a very long conversation to my B&O dealer after realizing that this setup did not work much more than 20% when connected to Eclipse, even after spending a fortune keeping the BS9000 “alive” Could you elaborate on this? What does 20% mean? Functionality or length of time? What symptoms are you getting? I own a BS9000 and my dealer is recommending a NL/ML converter for my Eclipse purchase, but if it doesn't work (and is discontinued) then what are the options?
You can only turn on BS9000 with Beoremote one if you change to Beo4 mode (IR) and back again to Bluetooth for further control of the Eclipse. It means in practice for me I still need a Beo4 remote for the BS9000. (You can also use the B&O apps)
After you have turn on the BS9000 you may choose the “join in” function on Eclipse and then you can only do a few things like step to the next song or radio program with the Beoremote, actually you can turn everything off if you hold down the turn off button for a while.
Another thing is, if you have Beolab 5 conected digital to BS9000 you can’t use this function with Ecliopse, but you can change the option in Beolab 5 and control everything with a Beo4 like it originally was meant for, but then it’s of course only CD available.
All in all it’s just very confusing, I expect that I got the full control of BS9000 with the new Beoremote one, this is definitely not easy to teach my wife to get use to.
Roger:Perhaps B&O's management should remove the dust from their 7 CIC's and make B&O great again?
Jeff:I should point out that the people who are most adamant and enthusiastic in their defense of the Eclipse, and most likely to get their noses out of joint and whine about things, are people who don't even own an Eclipse. B&O's 100th anniversary is only 8 years away, I truly wonder what will be left of B&O, if anything, by then. Jeff Beovirus victim, it's gotten to be too much to list!
Beolab 28s Beolab 9s Beolab 12-3s Beolab 1s Beolab 6000s 2 pairs Beolab 4000s Beovision 7-55 Beovision 10-40 Beoplay V1 32 inch Beovision Avant 32 inch Beosound 1 (CD player) Beosound 3000 Beosound 5 Core Essence MKII Beoplay M5
Razlaw: Just as most of those who complain about the Eclipse also do not own an Eclipse.
Just as most of those who complain about the Eclipse also do not own an Eclipse.
Sadly not true - at least 3 owners on here have stated they are not happy. And non-owners aren't "complaining", just pointing out why were have serious reservations about purchasing. There's a difference.
moxxey:Sadly not true - at least 3 owners on here have stated they are not happy. And non-owners aren't "complaining", just pointing out why were have serious reservations about purchasing. There's a difference.
moxxey: Razlaw: Just as most of those who complain about the Eclipse also do not own an Eclipse. Sadly not true - at least 3 owners on here have stated they are not happy. And non-owners aren't "complaining", just pointing out why were have serious reservations about purchasing. There's a difference.
Good point, Captain Pedantic's comments notwithstanding. I was unimpressed enough with the Eclipse just for the obvious reasons, little B&O in it compared with past televisions, like the BV11, a fast and dirty kludge. The kinds of problems and lacking capabilities people who actually own it have pointed out lowers my opinion of it even more. I think it a shame that buyers are basically Alpha testers, not even Beta testers, these days.
Jeff: I think it a shame that buyers are basically Alpha testers, not even Beta testers, these days.
I think it a shame that buyers are basically Alpha testers, not even Beta testers, these days.
Not making excuses for B&O, but, unfortunately, they're not the only ones doing this. I curse Microsoft for making this business practice acceptable way back when (supported by their monopoly position and legions of rabid fanboys). Now, it's even worse because the ubiquity of network connectivity has made upgrading software almost too easy so there's little reason not to ship alpha products. After all, QA/QC testing is expensive, In fact, I've heard a successful silicon valley executive actually say "people pay for features, not quality". Unfortunately, there's probably more truth to this statement than I'd like to admit.
Indeed, even Apple these days release software with the odd unfinished feature set. And they are feted for releasing slowly and historically "stuff which just works", more or less.
Mikipedia:This just came in, ahead of schedule
Is that your aluminum grill? My dealer said I would not get one until February (assuming I actually order the TV).
My dealer didn't even tell me about functionality issues and the fact that the NL/ML had been discontinued.
I think they were embarrassed. Only after pestering my dealer and emails to Denmark was I told.
Denmark didn't even reply to my question of NL/ML Functionality.
An AV cable was fitted and I was told to control the Beosound 4 manually as it would be too complicated to use beo4 and BeoRemote one. They struggled with the BeoRemote one. The Beosound 4 now plays via the Eclipse . With the Eclipse on, Use the BeoRemote One to select Music. Then scroll down to Line in. Turn on Beosound unit and CD/Radio will play. Then manually change Radio stations or CD. If you want to do this fine. Premium brands with their premium products should integrate. I am disappointed. If people own these products deep down they will be too.
My eclipse 55 is very good. Unfortunately I wasn't told of any issues until I started reporting them.
It is not worth £8800.
Will be returning my Eclipse and buying AV separates and a 2018 LG Panel next year.
Razlaw: If you would have bothered to actually read my post, and pay attention...
If you would have bothered to actually read my post, and pay attention...
Personal attack alarm. My internal siren has gone off. "Pay attention". Funny.
Mikipedia:Yes, looks nice too! New: Beolab 50's, Beolab 18's, Beovision eclipse. Mikipedi4 on YouTube https://www.youtube.com/channel/UC0WLHXZuA1GANMzYcAn5_xg Old: Beolab 1's, beolab 2, beovision 10-46, overture 2300, beolab 8000's, beolab 4000's, beovision avant 32" etc. etc.
Aussie Michael: What about NL, is that still “around”?
What about NL, is that still “around”?
http://archivedforum2.beoworld.org/forums/p/28696/227025.aspx#227025
MM
There is a tv - and there is a BV
Need some help! We want to upgrade our BV5 to a full HD BV with some HDMI inputs.
Current setup: Living room: BV5, BS9000 and BL5. DAC connected to BV5 (for Spotify). Adjacent glasshouse/winter garden - Link room: MX6000, BL8000s. When we're having parties, we open the huge glass-door between our living room and the glasshouse and play music from BS9000/Spotify to both the BL5s and the BL8000s. Works very well - easy with the Beo4. Ref this thread.
We want to replace the MX6000 in the adjacent glasshouse with the BV5, and have a "new" BV in our living room.
We cannot decide whether to buy the Eclipse 65 or a pre-owned Beosystem 3 based BV 12-65 / BV 7-55 / BV9 ...
Here are my pros and cons:
Eclipse:
+ 4k OLED screen with HDMIs. Elegant, timeless design (but not as nice as the BV5)
+ Build in Netflix/Amazon/Spotify. Apple 4k TV
+ Sound quality (not most important for us, since we have the BL5s as well)
- Need BeoSound Core to connect the two rooms
- Cannot play spdif/coax from BS9000 to BL5 anymore (no more "CD-source-command" via PL to the BL5)
- BS9000 can only be connected via aux to the Eclipse.
- Need 2 remotes; Beo4 and Beoremote one + B&O app on iPhone to control the sound in the two rooms. Complicated!
- Will the issues people are having with the Eclipse (4k 60hz dolby vision issues, booting, not persistent speaker control...) be sorted out?
Buy a pre-owned Beosystem 3 based BV9 / BV7-55 / BV12-65:
+ Easy multiroom management via Beo4. One remote
+ Continue to get optimal sound from BL5 when playing CDs (from BS9000 via spdif/coax using "CD-source-command" through PL to the BL5)
- Should we really put EUR 3000-5000 + 25% Norwegian VAT on the table for a 5-10 year old TV set?
- Challenging/costly to transport such a huge TV (plasma) the looooong way from Denmark/Germany/UK..
- Picture quality
Any help in our decision are appreciated !
BV Eclipse 65, BV5, BS Core, BL5, BL8000, BS9000, Beolit 12, A1, A2, P2, H8, H9i, H7, E8
vikinger:the motorised hinge cleverly gives the illusion of the TV floating away from the wall, much more so than with the BV10 or BV11. This is still the TV area that B&O excels in.
BeoNut since '75
Hi svinaik.
Nice tv i saw it to last week just hope no problems with it since i heard that the Loewe OLED sometimes break down.
I want to buy one for my house in France to but i hesitate for now
Have you made good arrangement,s just in case it does not work?