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Beocenter 9500 - No sound, no lights, no relay click

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alchemy
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alchemy Posted: Fri, Sep 14 2012 2:41 PM

We have a Beocenter 9500 which is much loved and has worked perfectly up until now (barring the glass issue everyone seems to get). 

One day it would simply not turn on & there were no lights visible (no standby light either).

I examined the power cord and found it to be warm - insulation was missing from a small section and there was a partial short which looks to have been many years in the making. Very lucky not to have been shocked! I replaced the power cord and can measure the appropriate voltage where the cord terminates - so power is getting to the beocenter now.

However, there is still no sign of life. There's no standby light, and there's no click of the relay when it is plugged in to the wall. When you unplug it, however, there is a small 'pop' in the speakers.

I have checked the fuses near where the power cord inserts, and all seem to be OK.

Given that there's no click of the relay, I'm thinking that there might be something wrong with the relays themselves. I've had a good search of the web for the issue, but can't find anything addressing this specific issue - most people still seem to be able to hear relay clicks.

Is there something I should check? Is there a common fail mode that is probably happening here?

Any help would be much appreciated. It's a great system and I'd rather have it for many more years.

 

Menahem Yachad
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From the clues you've given --> warm = changes in temperature = dried solder joints.

I'd start by re-soldering the joints at the underside of the main rectifier/power supply PCB underneath and to the rear of the CD - that's the one with the 4 pr 5 (I don't remember exactly) fat capacitors.

Menahem

Bob
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Bob replied on Fri, Sep 14 2012 3:10 PM

Probably dumb but did you've checked power supply output? I agree with checking soldiering points, but would definitely start checking power supply itself (no stand by light ;)  - good luck with repair

Don't worry - be Happy

alchemy
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alchemy replied on Fri, Sep 14 2012 3:16 PM

Thank you for your reply.

If there were dry joints in the main rectifier/power supply PCB, would we expect the relays still to trigger (and thus click) since they supply the main rectifier? Or is the control of the relays done by the main rectifier/power supply board?

alchemy
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alchemy replied on Fri, Sep 14 2012 3:18 PM

Thanks Bob - no I have not checked the power supply output. What level should I check this? At the transformer taps? Or by the voltage supplied to other modules in the unit? 

Bob
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Bob replied on Fri, Sep 14 2012 3:33 PM

I'm old fashioned "trouble shooter" hence always start from the cable and follow up through out the appropriate part of diagram Cool, beside you did mentioned blown or replaced fuse. Yes check the voltage on transformer and if that's OK carry on forwards through unit supply points.. 

All the best

Don't worry - be Happy

alchemy
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alchemy replied on Sat, Sep 15 2012 12:21 AM

Will give it a go. Fingers crossed it's just a dry joint somewhere. Thanks for the help

alchemy
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alchemy replied on Sat, Sep 15 2012 3:22 AM

Well you guys are the best! 

One leg of C17 on the relay/rectifier board was totally dry. Likewise one of the power capacitors was leaking. Touching up the dry solder joint brought the system back to life. 

Thank you!

Bob
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Bob replied on Sat, Sep 15 2012 3:29 AM

That's what we like - happy ending :) may your BC9500 serve you well years to come ;) Wink

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Mikael
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Mikael replied on Sat, Sep 15 2012 8:15 PM

Gratulations! Funny that it proved to be exactly the same problem I had on my BC 9500 (bad joint at C17, please see my thread on the subject). Maybe this should be part of the BC9500 faq.

/Mikael

Beocenter Overture | Beolink passive | CX100 | CX50 

Leslie
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Leslie replied on Sat, Sep 15 2012 9:02 PM

alchemy:

Well you guys are the best! 

One leg of C17 on the relay/rectifier board was totally dry. Likewise one of the power capacitors was leaking. Touching up the dry solder joint brought the system back to life. 

Thank you!

Wow, very good fault finding! Wish I was that smart in electronics!

Brengen & Ophalen

Bob
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Bob replied on Sun, Sep 16 2012 12:20 AM

Good Idea Mikael Wink

Mikael:

Gratulations! Funny that it proved to be exactly the same problem I had on my BC 9500 (bad joint at C17, please see my thread on the subject). Maybe this should be part of the BC9500 faq.

/Mikael

 

Don't worry - be Happy

Bob
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Bob replied on Sun, Sep 16 2012 12:23 AM

Leslie:

Wow, very good fault finding! Wish I was that smart in electronics!

OMG Leslie, really - I was thinking of you as 1 of the Gods - how disappointing UnsureBig Smile

just kidding (I only worship trees, rocks, wind... )

 

Don't worry - be Happy

Søren Mexico
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Leslie:
Wow, very good fault finding! Wish I was that smart in electronics!

Don't start on it Leslie, a perfectionist like you will go nuts, and then it gets impossible or too expensive Laughing

Collecting Vintage B&O is not a hobby, its a lifestyle.

alchemy
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alchemy replied on Sun, Sep 16 2012 8:25 AM

Thanks Mikael - yes looks like it is the same capacitor. I wonder if the rectifier circuit with C17 powers the standby system (and is thus always on even when the unit is in standby - exposed to the most stress). I say this as when my BC9500 wouldn't operate, there was still some voltage on all other boards. Repairing the dry joint on C17 brought the whole lot to life, so I am suspicious that it does supply the standby functions.

Since there were some leaking caps, I intend to replace them, but that'll be another thread! 

Finding the dry joint was really luck - once the board was removed it just didn't look right. Thanks again everyone. 

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