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This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022

 

V1 shuts down unintentionally

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jans
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jans Posted: Sat, Sep 2 2017 8:26 PM
Hello Beoworld

since this week my V1 behaves strangely. After watching television for some time, it shuts down by itself. This doesn't happen when I am listening to music ( in multi room mode, joining in in my Essence).

Any idea how to resolve this? My V1 was really very stable before this started to happen.

Jan
Jeff
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Jeff replied on Sat, Sep 2 2017 10:19 PM

32 inch or 40 inch?

Jeff

I'm afraid I'm recovering from the BeoVirus. Sad

jans
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jans replied on Sun, Sep 3 2017 7:10 AM
40 inch
jans
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jans replied on Tue, Sep 5 2017 8:44 PM
Does anyone have an idea how to resolve this? When watching DTV, the V1 shuts down every half hour or so. It does not occur when streaming music in multi-room mode from an Essence.

Very annoying! My family gets more and more upset!
Michael
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Michael replied on Tue, Sep 5 2017 9:51 PM
jans:

Does anyone have an idea how to resolve this? When watching DTV, the V1 shuts down every half hour or so. It does not occur when streaming music in multi-room mode from an Essence.

Very annoying! My family gets more and more upset!

Maybe it caught a lot of dust inside? It's fanless. Not sure if it's that but seems strange. There is a timer feature too. Have you checked that? Usually it turns the tv off after a few hours of inactivity.

Have you asked B&O?

Beolab 50, Beolab 8000 x 2, Beolab 4000 x 2, 
BeoSound Core, BeoSound 9000, BeoSound Century, 
BeoLit 15, BeoPlay A1, BeoPlay P2, BeoPlay H9 3rd Gen, BeoPlay H6, EarSet 3i, 
BeoVision Eclipse Gen 2 55", BeoPlay V1-40, 
BeoCom 6000 and so much else :)  

Jeff
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Jeff replied on Tue, Sep 5 2017 11:38 PM

jans:
40 inch

There goes that idea. The 32 inch ones had a lot of power supply issues, but not the 40s apparently. Sorry, there went my idea.

Jeff

I'm afraid I'm recovering from the BeoVirus. Sad

Pat
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Pat replied on Tue, Sep 12 2017 12:15 AM
Do you have a B&O hifi in the same room? If yes, which one?
jans
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jans replied on Tue, Sep 12 2017 8:26 AM

Hello all,

 

in the meantime I think the issue has been resolved. 

I changed a setting in the Essence Beolink setup parameters from "using my V1 as primary product" to " none". This apperently caused that the V1 shutted down after watching television for 30-45 min. (I don't understand why, but this behaviour started when I changed these parameter in the Essence Product Setup page).

I switched back to Essence Beolink parameter to using the V1 as primary Beolink product, and then did a full restart of both the V1 and Essence (power off - wait some time - power on). Since then, I didn't have the problem again.

I don't understand how this Essence 'primary Beolink" setting can cause this behaviour, but apparently it did....

I hope that the probem is now resolved, and will keep you posted in cause it appears again.

 

Jan

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