ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
I posted this on the General Forum earlier today and I'm gobsmacked nobody has posted any comments or replies... So I thought it might be of more interest to readers of this section of the forum... We shall see!
I've just been informed by my local dealer that Joe Public can no longer purchase any parts.... "we have a B&O authorised repairer and only they can order spare parts for work they carry out, unfortunately"
Anyone else had a similar experience? Anyone know how to obtain parts?
I am after a pair of tweeters for my newly acquired Beolab 9s as I'm informed they can be a component that occasionally fails.
I was also after the polished silver trim that goes around the buttons of a Beocenter 2300, but I wasn't optimistic about the availability of those.
To be told that if you want anything replacing on your pride and joy, you have to pay the extortionate official B&O repair prices, rather than fit it yourself, or take it to a very nice man who lives in Hampshire, has left me in a state of mild shock.....
Cheers
Nigel
h1npw:I've just been informed by my local dealer that Joe Public can no longer purchase any parts.... "we have a B&O authorised repairer and only they can order spare parts for work they carry out, unfortunately"
Well, actually that is not particularly new situation. Historically, some dealers would sell spares and others would not, but as far as I am aware it's always been a B&O policy that dealers should not sell spares.
One other point is that B&O only keep spares for a couple of years prior to the last product ship date if you are lucky..
Regards Keith....
Nottingham (now sadly closed) had no issue selling spares.
Does anyone have a local store that is willing to sell spares?
I suppose b&o's stance makes sense, only offer parts to shops or dealers. Besides they make the most profit on the part itself rather than the labour - replacing an entire board would be 3x 4x more than labour. Why take the 'risk' of things not working or worse damage. e.x. Had a BL2 amp board replaced ~1k, ~100 in labour.
Probably some shops are willing to sell joe public, parts to install themselves but that's their prerogative.
Bit dodgy but I've seen BL9 tweeters on evilbay before..