ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
I have had a used Beosound 3 for a few weeks and it has worked perfectly until this morning when it had started playing spontaneously. I don't think I had inadvertently set the timer but now it will not go to standby. on pressing standby the aerial starts to retract moves a few cms then extends again and plays.
The controls do not appear to do anything as the user guide implies. Holding the standby control for several seconds has some effect for a few seconds then it starts to play again.
The only way I can silence it is to remove the charger lead and then turn the volume down to zero. Any subsequent action causes it to start again.
It is almost as if it has been taken over by a malevolent robot.
Can anyone help me please?
John
My BS 3 has also spun. The operating field had to be changed on top. Luckily I still had pair of months guarantee. The guarantee time amounts 3 years. Moreover, the software for the control of the expiries has been also probably improved.
BeoVision 7-40 HD-Modul, BeoViision 11-40, BeoVision 8 32" white + Floor Stand, 2x Apple TV 4 mit Kodi, DVD2, HDR2, BeoSound 9000 MKIII White Edition, 2x BeoSound Moment + Floor Stand, 2x BeoSound Stage, BeoSound Core, BeoSound 35 brass, BeoSound 1 MKII + Floor Stand, 2x BeoSound 3, BeoSound 6, BeoSound 3200, BeoSound Essence , BeoPlay A9 Nordic Sky twilight, BeoPlay A8 MKII white + Floor Stand, BeoPlay A2 grey, 2x BeoPlay A3 white/bright blue, BeoPlay A1, 2x BeoPlay S3 white, Beolit 12 (White Edition), Beogram TX2, BeoLab 5, BeoLab 3, BeoLab 7-4, BeoLab 8000 MKII, Beolab 11, 2x BeoLab 3500, 4x LC2, 4x Beo4 - MK1-3, BeoRemonte One BT, 2x BeoRemonte Halo, Audio Terminal, Beolink 1000, BeoLink 7000, 2x EarSet A8, 3x A9 Keyring, EarSet 2, Form2, BeoPlay H6, 3x BeoTime, Beowatch, 2x Lightmanager Pro+ B&o Version, 4x BeoCom5, Beoline2, 3x Speakerphone, BeoTalk 1200, 5x Cabinets, MLGW, BLGW,
This is very sad. I have a collection of B&O radios and I bought this as a recent example of the B&O portable radios but not from any dealer. I don't know the age so I have no idea whether any warranty would cover it. For what it cost it would not justify a repair.
Unfortunately it is reinforcing my feeling that B&O have excellent style and the workmanship is first rate but reliability does not match this. Several of my later B&O sets seem to have developed at least one faulty function especially when they are controlled by micro processors. Perhaps it is because B&O are too ambitious in introducing the latest technology too early.
It looks fine and at present is frustratingly giving bursts of first class performance for a few seconds at times determined by itself.
I had one which had the panel replaced twice (after 3 years and then after 2 years again).
It was taken under warranty by the technical service center as this issue is well known. This technical center is not from a BO shop but it is independant with BO approval. I had to pay nothing even for the job.
Just insist to have it fixed for free.
John Ackroyd:I don't know the age so I have no idea whether any warranty would cover it.
Call your local B&O dealer and give them the serial number. They'll tell you if it's under warrantee or not.
Thanks I will try that
There have been stories of free repair even after the warranty period so be persistent.
Stan
I spoke to nearest shop and they were non- committal but did say they were usually very sympathetic about this problem. If I could get it to them an engineer would assess the fault. I am hopeful.
Looks I'm the only one with a perfect working Beosound 3
Brengen & Ophalen
Leslie: Looks I'm the only one with a perfect working Beosound 3
Enjoy it while it lasts
Luckily most B&O is more reliable than the BS 3. That control panel is a disaster!!! So many people have had troubles with that.It must have been very expensive for B&O to change all those panels...
Guess you are just lucky that yours is still working. I sure hope that it will continue.
Steffen:Luckily most B&O is more reliable than the BS 3.
Like the Beocom 5 you mean? There's another thread where members complaining about this phone.
How many have been sold worldwide you think and how many of them have these issues. Just because a few posters complaining about their product doesn't mean all of them are bad is it?
p.s Have to defend myself cause I 'm selling both products and both works like a treat
I have mine since 2006, replaced touchpad in 2007, since then running. Things can happen; it is important how B&O deals with them...
I have very early model that failed and was fixed. It has been fine since. I have a 2nd newer model that is used daily as an alarm clock and has not failed for at least 3 years. Maybe I'm just lucky, but I don't see this as a big problem. On the other hand, I would probably not buy one used - unlike most b&o products.
Leslie: Steffen:Luckily most B&O is more reliable than the BS 3. Like the Beocom 5 you mean? There's another thread where members complaining about this phone. How many have been sold worldwide you think and how many of them have these issues. Just because a few posters complaining about their product doesn't mean all of them are bad is it? p.s Have to defend myself cause I 'm selling both products and both works like a treat
Sorry - I do not want to ruin your business.
But I have to say that I'm not judging only by 'a few posters' here on Beoworld
Seems like a lot of people have had the same issues with their BS3's...And my dealer confirms this - they have changed the top panels on a lot of those. Some of my friends have had the same issues with their BS3. And I have seen several used BS3's sold on the net with the same issues.
Good thing for the owners that B&O change it for free under warranty. (And sometimes after warranty expired).
I have never said that 'all of them' are bad, have I..? I'm just saying that it's not the most reliable B&O product. And as I said: Good for you that your BS3 is working fine...
Yeah right, and my "friends and dealer" don't have these issues! That makes mine more desirable. How many BS3 has been made worldwide you think. Other thing is, I don't own a business and regarding "ruining my business" I think it already has some impact selling my BS3 here on Beoworld!
Leslie: Yeah right, and my "friends and dealer" don't have these issues! That makes mine more desirable. How many BS3 has been made worldwide you think. Other thing is, I don't own a business and regarding "ruining my business" I think it already has some impact selling my BS3 here on Beoworld!
Oh my... Are we a bit touchy here...
There are 4 people on this thread, telling they have had problems with their BS3. And then I ruin it all... Sorry.
Wasn't it you who wrote 'Seems like I am the only one with a working BS3'..? I know it was 'tongue in cheek' -and my response 'enjoy it while it last' was supposed to be taken the same way. But then all hell broke loose!!!
You obviously take things very literaly. I know you don't own a business. SORRY if my posting have had any impact on selling your BS3. (I doubt it has)
Well - no use I try to explain any more, as it only seems to get worse...
No Wonder there is war in the World...
To make you all feel better:
Ralf
Living Room: Beosystem 4, Beolab 7-2 (Center), Beolab 9 (Fronts), Beolab 8000 (Rears), no Subwoofer. Screen: Sony KD-85XH9096Dining Room: Beosound Essence MK II with Beolab 4000 on stands, fed by Amazon Echo Show 8Home Cinema: Beosystem 4, Beolab 7-4 (Center), Beolab 1 (Fronts), Beolab 4000 (Rears). Projector: Sony VPL-HW55Home Office: Beosystem 3, Beolab 7-4, Beolab 5000, Screen: Sony KD-55XH9005 on Beovision 7-40 stand, ML to Beosound 9000 MK3 and Beosound 5/Beomaster 5 (1 TB SSD version)Bedroom: Sony KD-65XH9077, Beosound Essence MK II with Beolab 6002 and Beolab 11 (all white, wall-mounted)
In storage: Beolab 5000/Beomaster 5000 (1960s).
John Ackroyd: Perhaps it is because B&O are too ambitious in introducing the latest technology too early.
Perhaps it is because B&O are too ambitious in introducing the latest technology too early.
To be fair, the Beosound 3 is quite old now. I bought mine many years ago (and, yes, the top part had to be replaced), so it's hardly a new product. It's certainly a product produced long before they made all their recent (2008/2009) staff cutbacks etc etc, so very tricky to associate the BS3 with the modern day B&O.
It happens. Things go wrong. Our BMW 3-series had to have a replacement engine due to a recall. Three of my Panerai watches have had to go back for a repair/service after being affected by magnetisation and other issues. Buying luxury doesn't mean you buy perfection. People believe that if they spend more money, fewer things will go wrong (or maybe they get disappointed more easily). That's not always the case. If you want fewer issues with your watch, buy a digital Casio. If you want a more reliable car, buy a cheap Mazda.
The difference with spending more money is that you get a better service. BMW picked up our car, sorted it out, brought it back with a full tank of full and other bonus accessories. Panerai have always taken back a watch, given it a full service, returned it within two weeks. My B&O dealer has always sorted out issues promptly and efficiently. That's the difference.
And, yes, B&O will replace the top part outside of warranty.
Your explanation makes sense Moxxey..