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This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022

 

Help needed from Beo6 wizards

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This post has 7 Replies | 1 Follower

YannChris
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Larmor Plage - France
Posts 232
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YannChris Posted: Mon, Dec 3 2012 5:21 PM

Hello,

Since a few days, my Beo6 shows a strange behaviour.

If I touch an icon on the screen, the highlited icon is an adjacent one, as if the screen calibration was wrong.

I did not make any change in the configuration and the default mostly happens on the upper rows of the Beo6.

Is there a way to re-calibrate the touch screen, or could it be a hardware failure?

Kind regards,

Yann.

Living Room   BV Eclipse - BS Core - BL5 - BL8000 - LC2 x2 - Beo6 

Lounge  Beolink Passive - Cabasse Clipper - Beo4      Kitchen  BL3500 - Beolink 1000

Bedroom    BV9 - BL6000 (Thks Botty) - Beotime - LC2 - Beo5

Garden Lounge   BC9000 - BG 6006 - BL4500 (Thks Botty) - Playmaker - Beolink 1000

Study    BS1 - ML/NL Converter - BL2500 - Beo4 - Form 2 (Tks Botty) - Beoplay P2

 

YannChris
Top 500 Contributor
Larmor Plage - France
Posts 232
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Founder
YannChris replied on Wed, Dec 12 2012 12:01 PM

Hello!

No one can help?

My dealer is of no help and my Beo6 is nearly unusable.

Kind regards,

Yann.

Living Room   BV Eclipse - BS Core - BL5 - BL8000 - LC2 x2 - Beo6 

Lounge  Beolink Passive - Cabasse Clipper - Beo4      Kitchen  BL3500 - Beolink 1000

Bedroom    BV9 - BL6000 (Thks Botty) - Beotime - LC2 - Beo5

Garden Lounge   BC9000 - BG 6006 - BL4500 (Thks Botty) - Playmaker - Beolink 1000

Study    BS1 - ML/NL Converter - BL2500 - Beo4 - Form 2 (Tks Botty) - Beoplay P2

 

BeoHut
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BeoHut replied on Wed, Dec 12 2012 3:44 PM
Try to reload your configuration on the Beo6 from your computer.

Somestimes this occurs, even some (red) lines on your Beo6 are seen.

I use CT 5.12 which seems quite stable.

Good luck!

Griebel
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Posts 416
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Griebel replied on Thu, Dec 13 2012 7:39 AM
Guess you turned off/on the remote?
YannChris
Top 500 Contributor
Larmor Plage - France
Posts 232
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Founder
YannChris replied on Thu, Dec 13 2012 12:08 PM

You are right,

My Beo6's battery went completely out of power and the problem appeared when I switched it on after recharge.

It did not came to normal after several power off/on cyclings.

Is it a common issue with Beo6?

Kind regards,

Yann.

Living Room   BV Eclipse - BS Core - BL5 - BL8000 - LC2 x2 - Beo6 

Lounge  Beolink Passive - Cabasse Clipper - Beo4      Kitchen  BL3500 - Beolink 1000

Bedroom    BV9 - BL6000 (Thks Botty) - Beotime - LC2 - Beo5

Garden Lounge   BC9000 - BG 6006 - BL4500 (Thks Botty) - Playmaker - Beolink 1000

Study    BS1 - ML/NL Converter - BL2500 - Beo4 - Form 2 (Tks Botty) - Beoplay P2

 

Griebel
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Posts 416
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Griebel replied on Thu, Dec 13 2012 8:28 PM
No, no it's not a common problem, but it may occur.

The best thing to do is to upload the config again, and you may have to try this several times before the problem disappears.
rednik
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Posts 182
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rednik replied on Thu, Dec 13 2012 9:06 PM

Have you cleaned the screen?

 

I have seen this before when there is dirt on the screen

YannChris
Top 500 Contributor
Larmor Plage - France
Posts 232
OFFLINE
Founder
YannChris replied on Sun, Dec 16 2012 8:19 PM

Thanks,

The screen is tidy, I tried several uploads of my current configuration, built a new one from scratch, nothing works.

Is there a hard reset or an in-built screen calibration tool in the device?

Kind regards,

Yann.

 

Living Room   BV Eclipse - BS Core - BL5 - BL8000 - LC2 x2 - Beo6 

Lounge  Beolink Passive - Cabasse Clipper - Beo4      Kitchen  BL3500 - Beolink 1000

Bedroom    BV9 - BL6000 (Thks Botty) - Beotime - LC2 - Beo5

Garden Lounge   BC9000 - BG 6006 - BL4500 (Thks Botty) - Playmaker - Beolink 1000

Study    BS1 - ML/NL Converter - BL2500 - Beo4 - Form 2 (Tks Botty) - Beoplay P2

 

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