BeoLink 2 app and ios 13.0 software update

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huwtec Posted: Mon, Sep 23 2019 2:13 AM

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Hi there

Since I updated my iphone x to the new ios 13.0 I can not log in to my BeoLink Gateway on the BeoLink 2 app. Wen I try yo log in it says "invalid user or password" even though I know they are correct. I have tried Forget this device and log in again but still it will not let me, any body else experiencing this problem since the ios update?

Huw

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christiank replied on Mon, Sep 23 2019 4:56 PM

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Use Beoliving app

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christiank replied on Mon, Sep 23 2019 4:56 PM

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Use Beoliving app

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huwtec replied on Mon, Sep 23 2019 8:10 PM

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HI christiank

Hi have tried that tonight and although the app has discovered the Gateway as a nearby device (it took a long time to discover it) it states "Currently there is no location available". Any idea what I am doing wrong? everything was working perfectly until I did the ios update!!!!!

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huwtec replied on Sun, Sep 29 2019 10:14 AM

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Quick update. Switched Gateway off and then on again and everything works again and I can log in to the BeoLink 2 app and Beoliving app. Why didn't I think of that before now!!!!