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NL/ML Converter - Can't Access Beosound 3000 on NL Devices

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Beocat47
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Beocat47 Posted: Sun, Nov 10 2019 10:07 AM

I am having a problem accessing all of the services across an ML/NL network installed in my new home, and I’d be extremely grateful for some advice as I’m now at my wit’s end with this.  So, to summarise the setup:

ML upstairs: Beovision 7-32, Beosound 3000, Beolab 3500, Beolab 2000, Transmitter/Receiver 1 + BL8000

NL downstairs: Beosound Moment, Beoplay A6, 2 x Beoplay M3, Beosound Essence MKII.

Everything is connected through an NL/ML converter configured as a ‘Source Center’, with BV 7-32 as the Videomaster  providing DTV/TV/DVD, and the BS3000 as the Audiomaster - Radio/CD/A.Aux.

Using the NL/ML Converter, I can:

  • Access NL services (TuneIn Radio and Deezer Music) from the BS Moment on each and every ML device upstairs - selecting them using N.Radio or N,Music on Beo4, or via the B&O App.
  • Access BV7-32 DTV/TV/DVD via through the NL/ML Converter on any/all NL devicess using the Multiroom feature on the B&O App.

What I can’t do is access any of the BS3000 services via Multiroom on the NL Devices; when I play, for example, it's CD by selecting it using a Beo4 or via the App, the ‘Now Playing’ Screen on the App will flash ‘CD Playing’ for a few seconds only, then vanish, and opening the Multiroom screen for the NL/ML Converter just displays the “Play something on the NL/ML Converter…” message as if nothing is playing - even though the CD is actually playing on the BS3000, and can be played through the other ML devices!

I’ve tested the ML connector blocks for loose wires, and even swapped the ML connectors between the BV7-32 and BS3000 to rule out the connectors themselves, all to no avail.

This is extremely frustrating, since so much of the system works as expected.  I don’t really need to send BS3000 services to the NL devices, but not being able to suggests some kind of problem that I just can’t get to  the bottom of.  I do have a beautiful white Beosystem 5500 which I’ve recently refurbished, and I had hoped to be able to play my LPs onto my NL Devices via the Aux input on the BS3000.  It works perfectly when playing on any device on the ML side, but I just can’t access the BS3000 services on the NL side, including the A.Aux.

 

I hope I’ve been clear explaining the problem.  Any help would be greatly appreciated. 

Beosince98
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Beosince98 replied on Sun, Nov 10 2019 11:50 AM

I would try plugging only the Beosound 3000 into the NL/ML converter. If this works with your current settings I am also lost.

Beocat47
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Beocat47 replied on Sun, Nov 10 2019 1:14 PM

Thank you, that's a good idea - I'll try this in the morning and see what happens...

Carolpa
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Carolpa replied on Sun, Nov 10 2019 2:21 PM

Beocat47:
It works perfectly when playing on any device on the ML side, but I just can’t access the BS3000 services on the NL side, including the A.Aux
Did you check the boxes for the CD and A.AUX in the BLC setup under "Configuration" - "Experience mapped to NL" (always click on SAVE after changes).

Is the BS3000 option set to 0?

Is a NL product given the IR command CD? If so undo this.

Beocat47
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Beocat47 replied on Mon, Nov 11 2019 7:32 AM

Thank you Carolpa, progress - of sorts!

I tried the 'Option 0' suggestion a a starting point, setting A.Opt from 2 to 0 on the BS 3000, disconnected everything and then powered up.  Selecting NL/ML Converter in the App, then 'CD' gave me 'CD Now Playing' and CD-1 on the 'Now Playing' screen; then by selecting the Multiroom screen all my NL sources were at last available, and on selecting any of these I could hear the CD playing.

The first problem is that the BS3000 is in the upstairs lounge and connected to a pair of BL8000, and the BV 7-32 is in the main upstairs bedroom:  When the CD started playing, on the BS3000 the sound initially came out of the BV 7-32 (which is in V.Opt 2), and only by manually pressing the volume button on the BS3000 would the sound come out of the attached BL8000s.  I think this would be the logical setting if the TV and BS3000 were in the same room (V.Opt 2/A.Opt 0?), but unfortunately they're separated.  So in summary, selecting A.Opt 0 has opened up the BS3000 to the N/ML converter, but I can no longer play the BS300 through its dedicated speakers.

The second problem I found was this:  With the system in standby I selected NL/ML Converter then A.Aux in the App, then played an LP from the Beosystem 5500:  Whilst I could hear this through the BV7-32, and then start the other ML devices with the Beo4 - BL3500, BL2000 - to hear the sound, across the ML side, the NL/ML Converter Multiroom screen just said 'start playing something...", as if it didn't recognise anything was playing at all.  HOWEVER, if I was playing the CD first, then selected A.Aux on the NL/ML Converter, the NL devices became visible, and for the first time ever I could hear an LP on my Essence and Moment, which was a welcome breakthrough...

By the way, the CD and Aux boxes are ticked on the BLC, and no NL product has CD or A.Aux checked.  I've tried to keep everything simple - DTV to DTV, CD to CD, just to make troubleshooting easy at this point.

Anyway, I do sincerely thank you for at least getting me access to the NL side of the converter; if I have to manually start the BS3000 then that in itself is massive... but it would be great to have everything working as B&O intended!

beojeff
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beojeff replied on Mon, Nov 11 2019 10:42 AM

There are indeed some bugs in the multiroom system, as I have reported previously. I've found that it can make a difference which sources you have linked as "primary BeoLink product" and as "secondary BeoLink product." I have found that the CD source works for an ML product connected via a converter as primary BeoLink product but not as secondary BeoLink product. Also, I have found that the N.Radio source works for an ML product connected via a converter as secondary BeoLink product but not as primary BeoLink product.

This is taking a setup to a whole new level, but you can obtain greater control if you have a BLGW. With a BLGW you can create macros to trigger ANY source to play through your NL device. You are no longer limited to having just sources from primary and secondary devices. You can then use the available LIGHT or CONTROL commands available on the BeoRemote One as macro triggers and rename them for the relevant source.

Beocat47
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Beocat47 replied on Mon, Nov 11 2019 11:15 AM

Thanks for your comments Beojeff - they're certainly food for thought..

Yes, I'm still unsure what to do with the Primary and Secondary Beolink product options.  Whilst learning how to set up up my Converter, I pretty much copied the successful settings from another thread - possibly Forum-member 'Elephant's' setup.  In that case the Primary and Secondary products were left as' NL/ML Converter', and I've just left that the same on my setup - but I'm honestly not sure how this impacts things, or ideally what they should be.

And as much as I've often contemplated the BLGW recently, I think I'll try to crack the mysteries of the NL/Ml Converter first...

beojeff
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beojeff replied on Mon, Nov 11 2019 11:42 AM

Beocat47:

Thanks for your comments Beojeff - they're certainly food for thought..

Yes, I'm still unsure what to do with the Primary and Secondary Beolink product options.  Whilst learning how to set up up my Converter, I pretty much copied the successful settings from another thread - possibly Forum-member 'Elephant's' setup.  In that case the Primary and Secondary products were left as' NL/ML Converter', and I've just left that the same on my setup - but I'm honestly not sure how this impacts things, or ideally what they should be.

And as much as I've often contemplated the BLGW recently, I think I'll try to crack the mysteries of the NL/Ml Converter first...

What I'm referring to is the configuration of the NL device (such as BeoSound 1 or BeoSound 35) when assigning the converter  as a linked primary or secondary device. I'm not referring to the setup screen for the converter itself. Rather, I'm referring to the configuration of the BeoSound 1, etc., on the B&O app. You might take a look at the assigned primary and secondary devices by going into he configuration on the B&O app. Make sure that you're assigning the BeoSound 3000 CD on the primary device and the BS5500 turntable as N.RADIO on the secondary device. -Not the reverse.

beojeff
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beojeff replied on Mon, Nov 11 2019 11:51 AM

I think some of the problem is with how B&O used legacy B&O IR commands for primary and secondary liked sources. Awhile ago, I had played around with the various BeoRemote One sources when using it in IR mode with a BeoSound 35 in IR mode. I got some very WEIRD results.The only way that I achieved proper results was to use BT and only assign CD as a primary linked device source and N.RADIO as a secondary linked device source for the BeoSound 35.

Beocat47
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Beocat47 replied on Mon, Nov 11 2019 12:18 PM

I had noted on the BLC the option to assign a primary and secondary device and I thought you meant that -  I'm a bit fuzzy as to how to assign these correctly, so just left them as NL/ML Converter.   It hadn't occurred to me to look at the NL products in the App itself though.

I'll look into the options for the Moment/Essence/A6/M3 on the App and see if that sheds any light on things.

Thanks again.

beojeff
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beojeff replied on Mon, Nov 11 2019 12:24 PM

Beocat47:

I had noted on the BLC the option to assign a primary and secondary device and I thought you meant that -  I'm a bit fuzzy as to how to assign these correctly, so just left them as NL/ML Converter.   It hadn't occurred to me to look at the NL products in the App itself though.

I'll look into the options for the Moment/Essence/A6/M3 on the App and see if that sheds any light on things.

Thanks again.

I think you're getting much closer to the solution. You definitely have to assign primary and secondary devices to the Moment/Essence/A6/M3, etc., in order to access these sources FROM that device.

It's my understanding that assigning primary and secondary devices in the CONVERTER setup is mostly relevant if you are having speakers connected to the converter and want to access other NL devices on the converter's speakers.

Beocat47
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Beocat47 replied on Tue, Nov 12 2019 1:53 AM

I've definitely just taken a massive step forward to finding a solution, thanks to your comments Beojeff; it seems I'd only been looking at half the problem, only considering the NL/ML Converter without considering the settings on the devices themselves - which I would never have looked at without your comments.

So, having gone into the App to each of my NL Devices (eg via Product Settings/Configure/Settings/Beolink/Link To Other Products), I have sbeen able to select NL/ML Converter as primary source, and voila - all of the NL/ML sources appear as options for each of the devices!  

There does still appear to be a few 'quirks' which I'll try to resolve over the next few days, but I think I'm now definitely a long way down the road to a fully functioning system.

Thank you all once again for your contributions.

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