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This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022

 

BS Moment - Lan connection

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eprokos
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eprokos Posted: Sat, Dec 28 2019 6:21 PM

My bs moment since day one was very unstable through wifi

Today I decided to connect it to my local network through lan cable

it works really stable but my ipad/iphone app cannot locate it. Only my other b&o products. 

anyone, any hint?

thank you and happy holidays!!

BeoMatthew
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Do you have any VLANs set up? In other words, is there a reason your WiFi traffic would be partitioned from your hard-wired traffic for any reason?

eprokos
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eprokos replied on Sat, Dec 28 2019 10:00 PM

No, no vlan

all on the same network

mbolo01
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Louannec - France
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mbolo01 replied on Sat, Dec 28 2019 10:50 PM
eprokos:

it works really stable but my ipad/iphone app cannot locate it. Only my other b&o products.

Silly question: Did you remove the Moment from your app on your devices and tried to add it back?

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

eprokos
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eprokos replied on Sun, Dec 29 2019 8:05 AM

Yes. Because I got a message cannot locate, I removed it but now trying to add it back but no luck.

 

mbolo01
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mbolo01 replied on Sun, Dec 29 2019 9:43 AM
Can you install BeoTool App on your iPhone and check your Moment this way, as well as your other network connected B&O products?

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

eprokos
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eprokos replied on Sun, Dec 29 2019 10:00 AM

both products online

eprokos
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eprokos replied on Sun, Dec 29 2019 10:00 AM

both products online

mbolo01
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mbolo01 replied on Sun, Dec 29 2019 10:42 AM

Can you check the IP address of each product by clicking on them and verify that they are in the same address space (they should). Please don't send screen copy with any address in this forum, of partially hide the end.

Both your A6 and your Moment should have an address like 192.168.1.xx

Also click on the RED items to see what are the issues reported here.

Finally, you can remove the B&O app from one of your i-device and reinstall it from scratch to see if it fixes the issue.

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

eprokos
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eprokos replied on Sun, Dec 29 2019 12:07 PM

Now I tried again and the app found it. 
through beotools the red on the system configuration turned green.

and the funny thing is that I did not do anything, just tried again. 

the red on the internet connectivity still red, if I press it appears that the A6 is not connected on the internet but it actually is.

 

 

mbolo01
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mbolo01 replied on Sun, Dec 29 2019 1:35 PM

eprokos:
Now I tried again and the app found it.

It's a question of time :-) even if exaggerated here ....

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

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