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Bang & Olufsen App 3.00 prod/beta

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mbolo01
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mbolo01 Posted: Sat, Feb 8 2020 12:18 PM

Dear app users, here's is a summary of some issues/comments I could find in previous app versions related threads that are still valid with the new app iteration.
I may have missed some, or some have been fixed since, so feel free to update the list while keeping all the items grouped for better reading (copy paste with changes).

Hopefully someone in B&O still reads this forum and cares.

Issues (new, re-introduced and on-going):

  • iPad version: Cannot put products into standby individually, power icon missing per product. Power icon is only available for global standby action.
  • Cannot get the app to control BeoSystem 4500 and BeoSound 2300, each connected to an NL/ML converter.
  • Apps freezing when Internet access is not available while local network access to products is functional.
  • Now playing screen: moving forward/backward within a DLNA track does not work as it should
  • Now playing screen: when changing a DLNA track, album cover is not displayed back until now playing screen is minimized/maximized <-- Issue seen with PLEX DLNA server but not with MinimServer
  • Music browsing: white back (<) and more (...) buttons are not visible when artist/album image background is white <--- Version 3.00 introduces a black back symbol (<) while keeping the more icon (...) white, no comment ....
  • Music browsing on iPhone: top artist/album image overlaps top screen informations
  • Now playing screen: icon depicting the product flashing for a fraction of a second.
  • IOS 3D Touch "shutdown all" option does not do what it is supposed to do but simply opens the B&O App (case opened by mbolo01 - Dec 2019)
  • Multiroom icon not always displayed against products member of a multiroom experience
  • Play queue: When inserting music track(s) to a product play queue, the play queue is emptied prior to loading new content to it which is the correct behavior, but when a TuneIn radio has been played after a music source, loading new music content to the product no longer clears the play queue but instead inserts the new track(s) after the latest music track played (case opened by mbolo01 - Dec 2019)
  • Cover-Art is not displayed when using Airplay while it is when using other music sources such as Chromecast or DLNA.
  • Product Multiroom screen: When a given product is streaming Airplay flow, its Multiroom page indicates that other products cannot join when such source is in use, which is obviously wrong (when products are correctly configured) and which works despite the displayed message.

Note: I have opened a case (#200208-000081) on Feb 8th 2020 for all the points above but the "Cannot get the app to control BeoSystem 4500 and BeoSound 2300, each connected to an NL/ML converter." that i cannot support as I don't have such equipment and "Now playing screen: when changing a DLNA track, album cover is not displayed back until now playing screen is minimized/maximized" which may be a PLEX DLNA poor implementation.

Issues fixed in 3.1:

  • Play Queue: Album Artist is shown for each track instead of Track Artist like in the now playing screen. When listening to Compilations that have "Various Artists" for Album Artist, identifying the track artist in the Play Queue is not possible which is a pity.
  • (introduced in 3.0): Now playing screen: back arrow (<) is black on a dark grey background, hardly visible.
  • (introduced in 3.0): iPad landscape mode the product images are overlapping in the most recent versions.

Issues fixed in 3.00:

  • Beolink settings: When disabled, Integrated devices monitoring option does not stay disabled after app restart (case opened by mbolo01 - Dec 2019)

On-going requests for enhancement by BeoWorld forum members:

  • Ability to “join” NL streams from the app.
  • Lack of virtual keyboard for the Eclipse when a menu where text input is required is encountered, e.g. search field
  • Split view and slide over on the Apple iPad
  • Deezer Flow
  • Possibility to reduce local source list in the now playing screen
  • Genre overview - with much smaller pictures per Genre, so that you see more content without scrolling, e.g to follow the Deezer design (as you did with Artists using round circles instead of squares). Deezer is using small rectangle instead of squares for displaying genre.
  • Clearer multiroom screen, you see all groupings at once, without changing selected products
  • Possibility to alias sources' names, e.g change BS Core "Line In" to "BG 4000"
  • More consistency across screen designs, e.g.  when you choose "show all“ at "Deezer Selection“ the displayed list looks different than all the other lists displayed at  "show all“, why?
  • Now playing screen: changing track by pressing on the image is far too sensitive, lack of inertia
  • Dark mode

 

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

Jaffrey2230
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iPad landscape mode the product images are overlapping in the most recent versions.

B&O in my life 😊: 

 

  • Beolab 8002 + Beolab 2 + Beosound Core with Essence Remote (Office)
  • Beolab 6000 + Beolab 11 + Beosound Core with Essence Remote (Bedroom)
  • Beoplay A9 Mk2 (Living Room)
  • Beosound 1 with wireless dock (Portable)
  • Beosound Balance (Dining)
  • Beoplay H95 (Focused listening, travel)
  • Beoplay H9 (3rd gen) (retired)
  • Beoplay P6 (Portable)
  • Beotime wall clock (hallway entrance)
  • BMW X5 50i with B&O Audio Package (Commute/drive)

 

 

 

mbolo01
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mbolo01 replied on Sat, Feb 8 2020 10:34 PM
« Welcome » to the new multiroom icon!

I really wonder if the app is tested internally prior to distribution outside.

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

steve1977
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Another big fix that MrAnderson commented a few years ago is actually a feature request. Sadly enough, it used to work with the APP prior to the current B&O app.

I’m looking for “real” ML/NL support. This does not only include allowing the ML/NL to play sources from other devices, but also allow the ML/NL to join streams. That’s still not possible.

I have an old BV connected to the ML/NL. I’m looking to press “join” within the app to join NL streams. Exactly the same how i can join in with the core or all other NL devices via the APP.

Seems a simple fix, but still not implemented for years.
Hiort
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Hiort replied on Sun, Feb 9 2020 9:13 AM
Thanks mbolo01 for keeping track of the issues. Yes - thumbs up

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Homeoffice: M3, Beocom 2  Library: Beosound Emerge, Beocom 6000 Bedroom: M5, Essence remote  Travel: Beoplay E8 2.0, Beoplay EQ, Beoplay Earset

mbolo01
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mbolo01 replied on Sun, Feb 9 2020 9:20 AM

steve1977:
I have an old BV connected to the ML/NL. I’m looking to press “join” within the app to join NL streams. Exactly the same how i can join in with the core or all other NL devices via the APP.

Added to the enhancement requests.

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

Hiort
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Hiort replied on Sun, Feb 9 2020 9:21 AM
In the multi room page, the upper left arrow does not work.

As mentioned by other poster, the link symbols are now ridiculously small.

Cannot be by design..... I’m puzzled over such lack of quality control...Surprise

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Homeoffice: M3, Beocom 2  Library: Beosound Emerge, Beocom 6000 Bedroom: M5, Essence remote  Travel: Beoplay E8 2.0, Beoplay EQ, Beoplay Earset

Hiort
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Hiort replied on Sun, Feb 9 2020 9:28 AM
Products engaged in multiroom play appear to stay in that state even though I stop the play in the app.

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Homeoffice: M3, Beocom 2  Library: Beosound Emerge, Beocom 6000 Bedroom: M5, Essence remote  Travel: Beoplay E8 2.0, Beoplay EQ, Beoplay Earset

steve1977
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@Hiort, your multi-room page screenshot shows a TV with a “+” allowing you to join it? Does this work even if the TV is turned off? What TV is it?
Hiort
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Hiort replied on Sun, Feb 9 2020 10:22 AM

steve1977:
@Hiort, your multi-room page screenshot shows a TV with a “+” allowing you to join it? Does this work even if the TV is turned off? What TV is it?

Yes, I can join an ongoing experience from some of my devices. Either by using the app or pressing "join" under "List" on my Beoremote One.

That works even if the TV is off. It turns on the screen and display source and available metadata (no album cover though). After a while the screen dim.

The TV is an Beovision 11-46.

 

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Homeoffice: M3, Beocom 2  Library: Beosound Emerge, Beocom 6000 Bedroom: M5, Essence remote  Travel: Beoplay E8 2.0, Beoplay EQ, Beoplay Earset

mbolo01
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mbolo01 replied on Sun, Feb 9 2020 11:41 AM
Hiort:

In the multi room page, the upper left arrow does not work.

I confirm. It is ridiculous .... how simple thing like that can break in all directions, color, action ...

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

Carolpa
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Carolpa replied on Sun, Feb 9 2020 12:09 PM

steve1977:
I’m looking for “real” ML/NL support. This does not only include allowing the ML/NL to play sources from other devices, but also allow the ML/NL to join streams. That’s still not possible.

I have an old BV connected to the ML/NL. I’m looking to press “join” within the app to join NL streams. Exactly the same how i can join in with the core or all other NL devices via the APP.

Seems a simple fix, but still not implemented for years

No simple fix at all! If not impossible.

ML works with sources. So the ML master can't decide which source it must start when it receive a JOIN command. The only way to make it  work is to set-up the Beolink NL/ML (BLC) IR mapping appropiate (see example). But you will notice limitations (due to devices, ML and NL specs and set-up, etc). Note: still you must start the ML side with a remote.

 

steve1977
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steve1977 replied on Sun, Feb 9 2020 12:41 PM
Carolpa:

No simple fix at all! If not impossible.

ML works with sources. So the ML master can't decide which source it must start when it receive a JOIN command. The only way to make it work is to set-up the Beolink NL/ML (BLC) IR mapping appropiate (see example). But you will notice limitations (due to devices, ML and NL specs and set-up, etc). Note: still you must start the ML side with a remote.

How is it implemented with other NL devices? How does an A9 what stream to join?

The reason i’m saying it should be a simple fix is that it work with the predecessor of the B&O app (without a mapping table).
mbolo01
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mbolo01 replied on Sun, Feb 9 2020 12:56 PM

steve1977:
How is it implemented with other NL devices? How does an A9 what stream to join?

Tapping on the A9 (or other NL products) start/stop will join the latest NL product that advertised its stream. A double tap on the A9 (or other NL products) start/stop moves to the next active NL product. Simple and efficient.

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

Carolpa
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Carolpa replied on Sun, Feb 9 2020 1:12 PM

steve1977:
How is it implemented with other NL devices? How does an A9 what stream to join?
Example: you have an A6, an A9 and a BV11. On the BV11 the Homemedia is playing a song. Some minutes later the A6 Music is started to play its own song. If you JOIN the A9 it is actually linked with the A6. After a second JOIN command it is linked to the BV11.  

You have always been able to start a ML source in NL with the app. But (to my knowledge) you never been able to start a NL source on a ML master with an app.  

steve1977:
The reason i’m saying it should be a simple fix is that it work with the predecessor of the B&O app (without a mapping table).

Just checked the original Beomusic app (still working on my wife's phone), but I simply can't see how it could be done. You can not address a ML master directly.

steve1977
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Carolpa:

Example: you have an A6, an A9 and a BV11. On the BV11 the Homemedia is playing a song. Some minutes later the A6 Music is started to play its own song. If you JOIN the A9 it is actually linked with the A6. After a second JOIN command it is linked to the BV11.

You have always been able to start a ML source in NL with the app. But (to my knowledge) you never been able to start a NL source on a ML master with an app.

Just checked the original Beomusic app (still working on my wife's phone), but I simply can't see how it could be done. You can not address a ML master directly.

Yes, it’s the beomusic app where i got it working. When selecting the nl/ml, it allowed me to select mapped sources. Once i click the streaming source, it joins. It worked with an active source as well as to turn on an nl source that wasn’t playing. While technically also not the “+”, it was close enough.

On separate note, i think beomusic even had a “+” when set in a different mode. There is a mode that didn’t use the ML, but the PL (when connecting beolabs to the ml/nl). Assume this worked as it then purely relies on nl.

Both features no longer work with the b&o app.

Thanks again for your thoughts.
Hiort
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Hiort replied on Sat, Feb 15 2020 10:57 AM
Just updated to latest build released today.

Still ridiculously small multi room icon.

App is not showing that icon on all devices part of multi room playing.

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Homeoffice: M3, Beocom 2  Library: Beosound Emerge, Beocom 6000 Bedroom: M5, Essence remote  Travel: Beoplay E8 2.0, Beoplay EQ, Beoplay Earset

mbolo01
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mbolo01 replied on Sat, Feb 15 2020 11:22 AM
Hiort:

Still ridiculously small multi room icon.

It is not even the multiroom icon, I reported it again via the beta feedback, not sure if it reaches some developper .....

You’ll notice that there is no more back button in the multiroom screen (previously black but not functional), and, cherry on the cake, sometimes the black bottom product bar disappear and you are stuck in the multiroom screen, forcing you restart the app.

Steps to recreate the issue: open a product now playing screen, click on the bottom right multiroom icon, et voilà !

All bugs are still present apparently

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

ngnear
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ngnear replied on Sat, Feb 15 2020 12:20 PM
mbolo01:

It is not even the multiroom icon, I reported it again via the beta feedback, not sure if it reaches some developper .....

You’ll notice that there is no more back button in the multiroom screen (previously black but not functional), and, cherry on the cake, sometimes the black bottom product bar disappear and you are stuck in the multiroom screen, forcing you restart the app.

Steps to recreate the issue: open a product now playing screen, click on the bottom right multiroom icon, et voilà !

All bugs are still present apparently BS Moment, BS Core, BS Ouverture, BG 4002, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

Just swipe back to the previous screen ( left to right)

I just did intuitively I didn’t notice there was no back arrow.

Tim
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mbolo01 replied on Sat, Feb 15 2020 12:26 PM
ngnear:

Just swipe back to the previous screen ( left to right)

Good catch thanks, I wonder why they never communicate on changes like this.

That said, don’t swipe too much or the app freezes in the below state Big Smile

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

Hiort
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Hiort replied on Thu, Feb 20 2020 4:40 PM
The ”X” up in left corner is “dark on dark” in the playlist screen.

To get back to now playing screen you swipe, but if you tap the X you come back to the Product setting screen for the product that are playing....

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Homeoffice: M3, Beocom 2  Library: Beosound Emerge, Beocom 6000 Bedroom: M5, Essence remote  Travel: Beoplay E8 2.0, Beoplay EQ, Beoplay Earset

mbolo01
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mbolo01 replied on Fri, Feb 21 2020 12:43 PM
Hiort:

To get back to now playing screen you swipe, but if you tap the X you come back to the Product setting screen for the product that are playing....

Are they sneakily introducing new navigation modes while forgetting to remove legacy ones? Or has the swiping gesture always be there in both multiroom and play queue?

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

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beojeff replied on Fri, Feb 21 2020 12:59 PM

mbolo01:
Hiort:

 

To get back to now playing screen you swipe, but if you tap the X you come back to the Product setting screen for the product that are playing....

 

 

Are they sneakily introducing new navigation modes while forgetting to remove legacy ones? Or has the swiping gesture always be there in both multiroom and play queue?

I, too, felt that I was stuck on a screen until I accidentally swiped. The swiping is not at all intuitive.

Hiort
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Hiort replied on Fri, Feb 21 2020 2:40 PM

beojeff:

mbolo01:
Hiort:

 

To get back to now playing screen you swipe, but if you tap the X you come back to the Product setting screen for the product that are playing....

 

 

Are they sneakily introducing new navigation modes while forgetting to remove legacy ones? Or has the swiping gesture always be there in both multiroom and play queue?

I, too, felt that I was stuck on a screen until I accidentally swiped. The swiping is not at all intuitive.

Agree,

It´s a bit akward that you sometimes swipe and sometimes have to tap to go back.

Again, quality control seem to be non-existing given the strange thing with the "X". 

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Homeoffice: M3, Beocom 2  Library: Beosound Emerge, Beocom 6000 Bedroom: M5, Essence remote  Travel: Beoplay E8 2.0, Beoplay EQ, Beoplay Earset

mbolo01
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mbolo01 replied on Fri, Feb 21 2020 2:51 PM

I checked in 2.11 version and swiping gesture was already there, on top of working and visible « X » and « arrow back » signs. Never noticed that ...

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

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mbolo01 replied on Wed, Feb 26 2020 7:13 AM
Production 3.00 is out since one week and still includes the design/cosmetic bugs reported a while ago on top of the ones reported through the recent beta, e.g. wrong or missing multiroom icon (top image), “

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

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In previous versions I could change the volume simply bij using the volume up/down button on my iPhone when the app was open. That's not possible anymore. 'Ringer" volume is now displayed. Don't know it that is related to the app or to the new iOS 13.4 beta.

Karel.

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mbolo01 replied on Wed, Feb 26 2020 8:33 AM

kuyttendaele:
In previous versions I could change the volume simply bij using the volume up/down button on my iPhone

Stupid question maybe, but did you check if the option is still active in Settings/Music/Commands ? When I activate the option in mine, it works when the screen is locked as well as when the app is running. It requires to minimize/maximize the app after the setting is turned on to be effective (another bug ...)

 

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

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ngnear replied on Wed, Feb 26 2020 7:04 PM
I also noticed this. The function was always designated “Beta”

Edit: Thanks mbolo01 works again now. That was the solution.
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mbolo01 replied on Mon, Mar 2 2020 6:19 PM

Issues fixed in 3.1 (beta):

  • Play Queue: Album Artist is shown for each track instead of Track Artist like in the now playing screen. When listening to Compilations that have "Various Artists" for Album Artist, identifying the track artist in the Play Queue is not possible which is a pity.
  • (introduced in 3.0): Now playing screen: back arrow (<) is black on a dark grey background, hardly visible.
  • (introduced in 3.0): iPad landscape mode the product images are overlapping in the most recent versions.

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

Hiort
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Hiort replied on Mon, Mar 2 2020 9:17 PM
Now bigger link icon

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Homeoffice: M3, Beocom 2  Library: Beosound Emerge, Beocom 6000 Bedroom: M5, Essence remote  Travel: Beoplay E8 2.0, Beoplay EQ, Beoplay Earset

mbolo01
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mbolo01 replied on Mon, Mar 2 2020 9:34 PM
Hiort:

Now bigger link icon

Not bigger, just correct. Prior icon was:

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

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Hiort replied on Tue, Mar 3 2020 7:25 AM

mbolo01:
Hiort:

 

Now bigger link icon

 

 

Not bigger, just correct. Prior icon was:

 

 

 

Smile They where so small so I could not see what icon it was ....

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Homeoffice: M3, Beocom 2  Library: Beosound Emerge, Beocom 6000 Bedroom: M5, Essence remote  Travel: Beoplay E8 2.0, Beoplay EQ, Beoplay Earset

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@ Mr Anderson.

 

If not already mentioned but still (for me) a problem sometimes.
I'm not able to put a device in standby when you're holding an iPad horizontal. I'm missing the standby icon. I can only put all my products in standby at once. With my iPhone I can do this when I choose a specific product.

Some pictures for explaining.

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Here the product has it's own standby icon.

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mbolo01 replied on Thu, Mar 19 2020 1:11 PM

I confirm and I have added the issue to the list.

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

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Beobuddy replied on Thu, Mar 19 2020 3:35 PM

Thanks. Hopefully Mr Anderson will have some time in future to solve these issues.

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mbolo01 replied on Thu, Mar 19 2020 3:44 PM

Beobuddy:

Thanks. Hopefully Mr Anderson will have some time in future to solve these issues.

Did you report the bug to B&O already? If not I will.

 

 

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

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Beobuddy replied on Thu, Mar 19 2020 6:06 PM

No, I didn’t. Be my quest. 

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mbolo01 replied on Mon, Mar 23 2020 3:52 PM

Beobuddy:

No, I didn’t. Be my quest. 

Done. B&O Answer: will be part of 3.2 release.

 

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

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