ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
Hi All,
I have a Beosystem 4 connected to an EPSON TW7400 projector and cannot get the menu screens up.
I have connected the IR Eye/with auto contrast to the correct socket and it's wired correctly. I'm using a BeoOne BT remote control to operate it.
With the Beosystem 4 powered down and the projector on (beosystem connected to the projectors HDMI1 input) the screen righty shows 'HDMI1 - no source'. When I power up the beosystem the screen goes blank, I then get the words 'BANG AND OULFSEN' appear (quite rightly) and then the screen goes blank. If I press the menu key on the remote nothing happens. If I press TV on the remote the green light on the IR comes on, I get a click from the beosystem and then the screen shows the message from the projector 'HDMI - no source'.
Am I doing something (or not doing something) incorrectly?.....have tried many different sequences and attempts to get the menus to appear to set the system up but have seriously lost the will to live with it all !!
Any help would be very welcome indeed
Do you have the BeoRemote One set to "BeoVision" mode?
"BeoVision" mode is the intended mode. However, the BeoSystem 4 can also be set to accept "Beo4 VIDEO" mode on the B&O Remote. If this BeoSystem 4 is second-hand, it's possible that the prior owner had set it to Beo4 Video mode to accept Beo4/5/6 commands. So you might also try the Beo4 VIDEO mode as well.
Also, you should be hitting the MENU button on the remote twice. The first press is for the external device's menu, such as the menu of the blu-ray player or cable box. The second press takes you to the BeoSystem 4 menu.
I correct myself. With the BeoSytem 4, you don't press the menu (home) button twice. The first press shows "source list" and "setup" at the top of the menu and the device's PUC menu is listed below those commands.
Norman Hartness :(beosystem connected to the projectors HDMI1 input) the screen righty shows 'HDMI1 - no source'. When I power up the beosystem the screen goes blank,
The HDMI 1 is for input.
Hi Beojeff,
I had the remote in Beovision mode to start with initially and when that didn't work I tried it in Beo4 VIDEO mode which didn't work either.
I was advised that I should use Beovision mode but all that seems to do is turn of the HDMI Output from the beosystem 4.....very puzzling.
Incidentally, the Beo4 VIDEO mode has no effect on the system.
Also, in Beovision mode, I use the following sequence to ensure the remote is communicating with the IR
LIST > Settings > Advanced > Product Option > IR Responsive > (I check that IR Responsive is ticked) then I select 'send'. the IR Blinks red to acknowledge.
Then (as advised) I select TV, the green LED lights on the IR but the menu button has no effect. If I press TV and the go button then the Green LED goes off and the Beosystem turns off the HDMI Output (projector tells me HDMI1 - no source).
Hi Carolpa,
Sorry for any confusion with my earlier email...… the Beosystem 4 is connected via the HDMI Out socket on the system 4 to the HDMI1 Input socket on the projector
Norman Hartness :Hi Carolpa, Sorry for any confusion with my earlier email...… the Beosystem 4 is connected via the HDMI Out socket on the system 4 to the HDMI1 Input socket on the projector
did you try:
Press CINEMA ON and CINEMA OFF on
BeoRemote One to toggle between TV mode
and Cinema mode. You must first add them
to the LIST. See the guide for
BeoRemote One for information on how to
add functions.
Something else to consider is that the "TV" and "MUSIC" buttons on the BeoRemote One and BeoSystem 4 have a special function. They can be assigned to go to a default source no the BeoSystem 4. When setting up devices on the BeoSystem 4, you have an option for them to be used by the TV or MUSIC (for music sources) BeoRemote One button. The BeoSystem 4 will switch to that default source until you select another source from within the TV or MUSIC list. It's possible that the TV default has been assigned to some other source/HDMI input that you don't have connected for use.
Also, it might be a good idea to temporarily switch to the Beo4/5/6 IR mode. This brings up other settings for source commands that you don't see if it's in BeoVision mode. i've found that there can be some weird results caused by some of those settings. After cleaning up any of those settings, you can go back to BeoVision mode.
A final thing to know to clear up some confusion is that you will only get settings for either projector OR tv screen as an HDMI output. You only get extra menu settings for both if you have the special B&O version of the Atlona HDMI splitter box connected. The BeoSytem 4 actually detects by HDMI if that Atlona box with the B&O firmware is connected. Then, it gives you more menu settings. Just the regular model of that Atlona HDMI splitter is not enough. It has to have the special B&O firmware to be detected.
Thanks guy's,
I'll give these suggestions a try tonight......watch this space.
Living Room: Beosystem 4, Beolab 7-2 (Center), Beolab 9 (Fronts), Beolab 8000 (Rears), no Subwoofer. Screen: Sony KD-85XH9096Dining Room: Beosound Essence MK II with Beolab 4000 on stands, fed by Amazon Echo Show 8Home Cinema: Beosystem 4, Beolab 7-4 (Center), Beolab 1 (Fronts), Beolab 4000 (Rears). Projector: Sony VPL-HW55Home Office: Beosystem 3, Beolab 7-4, Beolab 5000, Screen: Sony KD-55XH9005 on Beovision 7-40 stand, ML to Beosound 9000 MK3 and Beosound 5/Beomaster 5 (1 TB SSD version)Bedroom: Sony KD-65XH9077, Beosound Essence MK II with Beolab 6002 and Beolab 11 (all white, wall-mounted)
In storage: Beolab 5000/Beomaster 5000 (1960s).
Hi Guy's,
Well after a lot of trial and error (using all your collective advice), and replacing the IR cable (bad RJ45 connector !!!), I've finally got the system 4 up and running to the point it is now all configured etc.
But I now have another new problem, I cannot 'fire up' any of the sources as I get the following message on the screen:
'Warning, protected content - select another source' No matter which source I choose, I cannot get it to display.
The screen flashes on the source selection (Blue ray, Set top box) and the message disappears for a few seconds but then returns at the top of the blank screen.
Have any of you experienced this and if so, do you know how to resolve this issue???
Also...… I get the error message when there isn't any sources connected, go figure!
can anyone help?
It sounds like an HDCP handshake issue. Have you tried using a different HDMI cable? The length of the HDMI cable might be an issue, too.
I've got new cables coming tomorrow. All optical HDMI one's (HDCP compliant) and will try them.
Do you know if the Beosystem 4 is HDCP compliant?
Hi talfaia,
Can you explain what you mean by 'full power cycle' please?
Ok thanks.
Will try this when I get and replace all the HDMI cables tomorrow.
The BeoSystem 4 is certainly HDCP compliant. I remember reading somewhere about limitations on the length of cable for a projector. For any great length, it could be necessary to use an Atlona amplifier or transmitter/receiver over ethernet. Some good troubleshooting would be to connect with a relatively short HDMI cable over some type of portable tv or monitor to see if the problem persists.
The power-cycling suggestion is a good one. In fact, doing a full system reset -- that is, restoring the system to its factory settings -- can even be a good idea. When I first got my BS4, I was having strange issues with sending out the PUC control for some connected devices. Restoring to factory settings and starting with a clean slate solved the problem.
Just to add more details of the setup we use:
We added wireless HDMI to connect the projector using a Sony IFU WH1
BTW, your Epson is 4K and the Beosystem is Full HD only.Does the Epson "expect" a 4K HDMI 2.x signal?Hope you get it all sorted out.
Ralf
Cannot say if there is a difference, was always connected wireless.
With normal viewing very stable.
When we are watching football matches with several persons there can be dropouts - espacially if there is a lot of movement (=people getting another beer... ;-))
Hi Ralf,
The Epson automatically adjusts to whatever the input is. I chose it because it had some great reviews regarding how it deals with HD and 4K content (and other facilities).
My cinema room has a Sky Mini box and a blue ray player which both output full HD and as I had intended to use the Beosystem 4 as the AV processer then everything currently is Full HD. The Projector upscales HD to 4K which is actually gives a impressive picture which is pretty close to native 4K.
Norman
The HDMI cable to the projector is Optical and HDCP compliant, unfortunately when I powered up the BS4 to on Tuesday, I wasn't getting any output at all.
I checked the cable by directly connecting it to the Blue ray player and the picture came up on the projector....cable ok. I then tried connecting the BS 4 to my TV and still no output at all, so I've sent the BS4 back to the dealer to sort out....which he is doing as we speak.
Interestingly, I had raised a ticket with B&O support regarding the error message (suspecting it was a HDCP issue as mentioned in this thread), and received the following very unhelpful response today:
"Dear N, Thank you for your patience According to our product specialist the challenges you are experiencing are due to HDCP protection. These were implemented some time after the last sold BS4. which means that we cannot you with this challenge unfortunately. we are very sorry. If you need help with anything else, please contact us again"
Unbelievable!!
Anyway, doing some research on the web, It's suggested that using a HDMI splitter would enable me to 'get around' the HDCP.
Have you guy's heard of this, and if so would anyone be able to recommend a particular splitter to use (apparently not all splitters are the same!), of course I'm assuming the dealer will fix the BS4....fingers crossed
All sorted !!!
The dealer returned the BS4 and everything now works (big shout out to Jonathan Hill and Christian Jones of Sounds Integration for all their help) despite the total lack of support from the 'finest minds at B&O'.
Anyway, the full setup is as follows:
BS4
Penta labs MK1 - Front Left and right, Lab 8000's - Back left and right, Lab 7.1 - Centre, Lab 2 - Sub woofer.
Epson TW7400 Projector, 120 inch screen
Beosystem 5500 connected to the AV out on the BS4 and uses the Penta's.
When I configured everything, I played the Terminator Dark Fate Blu ray disc to test the setup.....all I can say is OMG, the sound is fantastic. The picture from the Epson is extremely detailed and does an excellent job on upscaling the HD from the BS4 with no problems with fast action scenes. All in all, I'm completely blown away with both sound and picture.
My only ask of B&O now is to please, please produce a BS5 (or a new AV processor) updated for 4 or even 8k passthrough so I can use in my main living room with my Lab 5's & LG OLED.........
Hello all,
I am planning to get a beosystem 4 to upgrade my current setup and I was wondering about a couple of things.
First of all I already have an atlona switcher (AT-UHD-SW-52) which I am planning to use in my new setup in order to exploit the cinema mode feature. My first question is if I need any special number to activate the matrix under the product integration menu as I had to do with my V1. Which brings us to the second question which is if the cinema mode will work with an atlona switcher other than the AT-HD4-V42-B&O.
Furthermore, I am planning to add an oled lg later in 2021, do you have any experience with lg oled tvs connected on beosystem 4 as far as controlling them (turn on/off) is concerned.
Last but by no means least is there anything I should double check before proceeding with the purchase?
Thanks in advance
Tasos