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New firmware on M5, BS2, Essence, etc. any experience or changelog?

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stampfki
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stampfki Posted: Thu, Mar 5 2020 7:51 PM

Hi all,

Does anyone know, what has been changed. Experience after update?

Beobuddy
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Updated only my Essence mk2. The shut-off (kind of sleeptimer) bug has disappeared. 
Spotify Connect still works (another member mentioned no sound after update) 

stampfki
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Since update my Essence is dead. Anyone having the same issues?

Beobuddy
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Beobuddy replied on Fri, Mar 6 2020 10:21 PM

I noticed that all different softwares for M3,5 , BS1,Core etc were released at the same moment. That’s rather unusable.
Could it be something to do with new remote “Halo” ? 

mbolo01
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mbolo01 replied on Mon, Mar 9 2020 5:34 PM
I thought the same, so they have the software layer required to be controllable through the new remote.

I updated all my products, starting with the less “critical” to be sure legacy services were still there, and all are still present and functional.

Some updates took longer than usual though.

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

stampfki
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stampfki replied on Tue, Mar 10 2020 1:10 PM

after reset it's again fully functional

petermc
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petermc replied on Wed, Mar 11 2020 9:55 AM

Hi Stampfki,

When you mention reset do you mean reboot or a factory reset?

My Essence doesn't want to play via Spotify Connect any more. Was working before 'update'. Have tried different devices and all the same. Finds Spotify Connect and then just drops it.

 

Peter

stampfki
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stampfki replied on Wed, Mar 11 2020 11:12 AM

Factory reset

mbolo01
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mbolo01 replied on Thu, Mar 12 2020 9:22 AM

Found an issue, not sure if it is related to the latest updates:

If you start Airplay on a B&O product that is standby, it kills its Beolink capabilities. You have to restart the product to recover.

Prerequisite:

 

  • At least two B&O product Airplay(2) capable, at least one in standby, all Beolink capable, all with Airplay over Multiroom turned on
  • An IOS or OSX music application
  • All products connected to the same LAN (wired or wireless)

 

Test case:

 

  1. Start an IOS or OSX music application
  2. Configure Airplay to use the B&O product that is in standby.
  3. Start streaming music
  4. Open the B&O app
  5. Select the B&O product streaming AP(2) source
  6. Press the multiroom icon

 

=> You don't see the other B&O multiroom product(s) in the list

Note: Trying to join the B&O product streaming AP(2) source from the other products fails too.

On the other way, if you run the same test case on a product that was streaming another source previously, i.e not in standby, it works as expected.

I'm interested in any feedback on this test case in your setup where possible.

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

mbolo01
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mbolo01 replied on Sat, Mar 14 2020 2:36 PM
Is anybody able to confirm my findings? On my side I can reproduce at any time

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

Razlaw
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Razlaw replied on Sat, Mar 14 2020 4:53 PM
I tried the steps you describe. Started Airplaying from Deezer app to my Core. I then went into the B and O app, opened the Core and touched the MultiRoom icon. All my devices showed up. I also was able to join all playing through the B and O app, M5, Essence MKII, and Beoplay V1. However, I was receiving error messages that devices could not join even though they were. Also, I have never used Airplay preferring the B and O app so I have limited familiarity. I do not know which devices of mine, if any are AP2 compatible and do not know where the setting is to turn AP on as you mentioned.

Beolab 28s Beolab 9s Beolab 12-3s Beolab 1s Beolab 6000s 2 pairs Beolab 4000s Beovision 7-55 Beovision 10-40 Beoplay V1 32 inch Beovision Avant 32 inch Beosound 1 (CD player) Beosound 3000 Beosound 5 Core Essence MKII Beoplay M5

mbolo01
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mbolo01 replied on Sat, Mar 14 2020 6:50 PM

Razlaw:
I tried the steps you describe

Many thanks Razlaw. Have you updated your Core with the latest software?

The warning message in the multiroom screen when the source of the main product is AP is a bug I reported to B&O, and as you rightly say, it does not prevent other products to join.

With an IOS device you can easily identify AP2 devices when selecting an Airplay target: they have a circle on their right side, which enable you to select multiple AP2 device.

To enable AP over Multiroom, you have to go in the configuration of each product, then "settings" (translating from french, last menu option in case it does not translate well), then Beolink, then "audio synchronisation". You should see an option to activate AP over Multiroom here.

According to your test, at least the Core is already configured this way.

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

Razlaw
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Razlaw replied on Sat, Mar 14 2020 9:17 PM
I have software updates set to occur automatically. Both the Core and the Essence show updates having occurred on March 10th. The Core has the Airplay box checked, the Essence did not but does now. The settings menu on my M5 will not open so I could not check it. It may be a WiFi problem as opposed to an M5 problem as I have been having multiple WiFi problems recently. I have ordered a new router system that is scheduled for delivery Monday. Hopefully that will resolve the problem with M5.

Beolab 28s Beolab 9s Beolab 12-3s Beolab 1s Beolab 6000s 2 pairs Beolab 4000s Beovision 7-55 Beovision 10-40 Beoplay V1 32 inch Beovision Avant 32 inch Beosound 1 (CD player) Beosound 3000 Beosound 5 Core Essence MKII Beoplay M5

Razlaw
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Razlaw replied on Sat, Mar 14 2020 9:25 PM
Tried the M5 settings again and it worked this time. Software was updated March 9th. Airplay was not checked, but is now.

Beolab 28s Beolab 9s Beolab 12-3s Beolab 1s Beolab 6000s 2 pairs Beolab 4000s Beovision 7-55 Beovision 10-40 Beoplay V1 32 inch Beovision Avant 32 inch Beosound 1 (CD player) Beosound 3000 Beosound 5 Core Essence MKII Beoplay M5

Razlaw
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Razlaw replied on Sat, Mar 14 2020 9:33 PM
Deleted

Beolab 28s Beolab 9s Beolab 12-3s Beolab 1s Beolab 6000s 2 pairs Beolab 4000s Beovision 7-55 Beovision 10-40 Beoplay V1 32 inch Beovision Avant 32 inch Beosound 1 (CD player) Beosound 3000 Beosound 5 Core Essence MKII Beoplay M5

mbolo01
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mbolo01 replied on Sat, Mar 14 2020 9:59 PM
Razlaw:

I have software updates set to occur automatically. Both the Core and the Essence show updates having occurred on March 10th.

Thanks - So for now I’m the only one (of two) to have the issue Sad Good thing is that I can reproduce it.

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

mbolo01
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mbolo01 replied on Tue, Mar 17 2020 9:16 AM

Edit: The issue with my Core is not only with Airplay but with other sources too. It happens systematically after a long standby, typically a night.

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

Stan
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Stan replied on Tue, Mar 17 2020 4:43 PM

I tried your test with the latest software, and didn't experience any problems.

1) Everything in stand-by.

2) Start Deezer and send via Airplay to Bs2

3) Open Beo app and select Bs2, press "multiroom" icon and select Beosound Essence (there is a warning about "source not available for multiroom")

4)  Essence starts playing, BS2 still playing

I do not normally use Airplay so I did follow your instructions about enabling multiroom airplay on the devices.

I was not able to do multi-room airplay using Spotify.  When I tried to join the Essence, it showed "source not available for multiroom" and it did not connect.

I hope this helps 

Stan

 

mbolo01
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mbolo01 replied on Tue, Mar 17 2020 5:14 PM

Stan:

I hope this helps 

Stan

Many thanks Stan.

My issue occurs every single morning when the Core wakes up after a good night, I was not facing such issue prior to the latest software update. I don't think now that other products than the Core are impacted. I also found that any source started on the Core is impacted, not only Airplay as I was initially thinking.

Looking at the critical events of my Core I can see that each single day it has a "Network state: down"

I had a look at the Core logs and I found that the Core fully, or partially, restarts by itself at scheduled time daily.

My suspicion is that something goes wrong post restart and that the Core is not fully operational like after a controlled restart or power cycle.

If someone could (1) look at its Beosound Core critical events to check if there are daily "Network state: down" messages and (2) run my test case.

Note: The issue is source independent, starting Airplay, TuneIn, or Deezer on the Core should cause it. If you face the issue, you should not be able to see other products in the Core multiroom screen until you restart it, and Core must not be able to join any other experience.

Thank you all

I have a case opened with B&O, but it takes time to make them understand the issue.

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

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