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Beoapp **** take?

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Beofile7
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Beofile7 Posted: Wed, Jul 15 2020 6:46 PM

OK here is the deal...

I updated both my ipads and iphone and now none of them work at all with regards to comunicating with B&O! It is now way past the time that B&O get told to get their act into gear? This has been going on for years. I am done with this nonsense. What is wrong with this stupid company?  You cannot sell this premium product at such prices and expect people to just accept that it will only work sometimes! I am so ******* with this stupid company. 

Mikipidia
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Mikipidia replied on Wed, Jul 15 2020 7:00 PM
Does the app still work otherwise and are you on the correct network? Also are you absolutely sure apple hasn’t changed anything to their OS and how it interacts with apps? Which ios did you upgrade to? Is your b&o app updated to the latest version?

New: Beovision Harmony, Beolab 50's, Beolab 28's, Beolab 18's, Beolab 17's, Beosound Stage & LG, Beosound 2, Beoplay M3, Beoplay A1, Beoplay Portal, Beoplay H4 gen 2, Beoplay E8 3.0

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Old: Beosound 9000 mk3, Beolab 3's, Beovision Eclipse, Beolab 1's, Beolab 2, Beovision 10-46, Overture 2300, beolab 8000's, Beolab 4000's, Beovision avant 32" etc. etc.

Beofile7
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Beofile7 replied on Wed, Jul 15 2020 7:03 PM

Everything worked until I updated last night. Now nothing! ***stupid beyond belief stupid company! i am so *** i want to sell all of it, fo r ever!

 

** Edit : Please watch your language or you will receive a temporary ban to think about it...**

ngnear
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ngnear replied on Wed, Jul 15 2020 7:35 PM
Facts would help more than obscenities.

What equipment?

Can they be seen on the network?

App version?

Beofile7
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Beofile7 replied on Wed, Jul 15 2020 7:58 PM

I can apologise for language but really? i am so angry. Nothing but issues with these speakers. Yes they may be able to be sorted but who told me that when I buy these I need to spend hours every week on this site learning how to blow smoke up the B&O backside for ever and a day to get them to function as they were sold? 

Mikipidia
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Mikipidia replied on Wed, Jul 15 2020 8:02 PM
People here are trying to help and you’re just screaming like a mad man. Could you please answer any of our questions.

Iam updating my ipad as we speak to so if i have the same issue or notSmile

What isn’t working and which speakers?

New: Beovision Harmony, Beolab 50's, Beolab 28's, Beolab 18's, Beolab 17's, Beosound Stage & LG, Beosound 2, Beoplay M3, Beoplay A1, Beoplay Portal, Beoplay H4 gen 2, Beoplay E8 3.0

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Mikipedi4 on Twitch: https://www.twitch.tv/mikipedi4

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Old: Beosound 9000 mk3, Beolab 3's, Beovision Eclipse, Beolab 1's, Beolab 2, Beovision 10-46, Overture 2300, beolab 8000's, Beolab 4000's, Beovision avant 32" etc. etc.

Beofile7
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Beofile7 replied on Wed, Jul 15 2020 8:17 PM

I'm sorry Mikipidia. I am a reasonable guy but this is just yet another issue with these speakers! For me it is insane that a manufacturer can sell something at such a price and then subject their customer to so much grief? A simply update that I was urged to take has destroyed the connectivity of my 30k speakers! That I cannot accept. I had friends round tonight that wanted to hear these speakers. How embarrassing? Tonight they do not work! 30k speakers that DO NOT WORK? Unforgivable! 

Mikipidia
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Mikipidia replied on Wed, Jul 15 2020 8:24 PM
are you talking about beolab 50’s? And what are they connected to?

Just updated my ipad to ipadOS 13.6 and both multiroom, b&o app and ap2 work fine on all my gear, no issues. Could it be a network thing on your side? What do you use for networking? And still, what about all the other questions, what do you have etc? And how is it all connected?

New: Beovision Harmony, Beolab 50's, Beolab 28's, Beolab 18's, Beolab 17's, Beosound Stage & LG, Beosound 2, Beoplay M3, Beoplay A1, Beoplay Portal, Beoplay H4 gen 2, Beoplay E8 3.0

Mikipedia on YouTube: https://www.youtube.com/c/Mikipedia

Mikipedi4 on Twitch: https://www.twitch.tv/mikipedi4

Mikipedia on Intagram: https://www.instagram.com/mikipedi4/

Old: Beosound 9000 mk3, Beolab 3's, Beovision Eclipse, Beolab 1's, Beolab 2, Beovision 10-46, Overture 2300, beolab 8000's, Beolab 4000's, Beovision avant 32" etc. etc.

BeoFrederic
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If you upgraded your OS(s) to iOS 14 public beta, you can expect to see bugs.  Everywhere.  It’s beta.  If you can, file the bug with Apple, then downgrade back to iOS 13.x.

Peter the Biker
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The BeoApp works with iPadOS 14 beta on my iPad Pro.

Peter the biker

Razlaw
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Razlaw replied on Wed, Jul 15 2020 11:50 PM
I updated my iPad Pro to the latest (not beta) software and the B and O app is working fine with my V1, M5, Essence, Core and BL50s.

Beolab 28s Beolab 9s Beolab 12-3s Beolab 1s Beolab 6000s 2 pairs Beolab 4000s Beovision 7-55 Beovision 10-40 Beoplay V1 32 inch Beovision Avant 32 inch Beosound 1 (CD player) Beosound 3000 Beosound 5 Core Essence MKII Beoplay M5

BenSA
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BenSA replied on Thu, Jul 16 2020 7:59 AM

So you update your Apple products, they no longer work with the B&O speakers and its B&O's fault? 

Dillen
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Dillen replied on Thu, Jul 16 2020 8:43 AM

BenSA:

So you update your Apple products, they no longer work with the B&O speakers and its B&O's fault? 

My first thought too.
I can't help thinking, that it must be a minor thing, most likely some setting in the app, that needs redoing after the update.
OP, there are people here trying to help you, - could you please clarify what you have and what the problem is exactly?
What have you tried, what happens and any error-messages or similar?

Martin

CB
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CB replied on Thu, Jul 16 2020 12:44 PM
Dillen:
OP, there are people here trying to help you

Best message of this thread...
Killmouski
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So "been going on for years" means after the update last night?

Beofile7
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Beofile7 replied on Thu, Jul 16 2020 3:23 PM

Sorry everyone. I do apologise for my rant last night. 

I just question whether I am made for this 2020 world? For me I expect things to work reasonably well at any level, and in a superior way if you pay a premium?  That is how it always was?

But my Beolab 50's seem to have some sort of issue every few weeks! After such an "investment" that is not an easy pill to swallow. When you have nice things life is supposed to be easier? Apparently not?'

So anyway...yet  again I unplugged it all overnight and today it was working again. That s good but I still find it hard to accept these things being tripped up every few weeks? At some point they will get permanently tripped? That is very worrying. It has already happened to Beolab 5. 

But once again I am sorry for the loss of control and thanks very much for those trying to help. That was kind.

 

Mikipidia
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Mikipidia replied on Thu, Jul 16 2020 3:35 PM
We still don’t understand what happened, how it happened or what any of it is attached to?!

Nor how it ties in to the app or your phone/ipad updating...

There hasn’t been an update for the bl50’s in a long time and they’ve been absolutely stable for nearly a year, if not over.

New: Beovision Harmony, Beolab 50's, Beolab 28's, Beolab 18's, Beolab 17's, Beosound Stage & LG, Beosound 2, Beoplay M3, Beoplay A1, Beoplay Portal, Beoplay H4 gen 2, Beoplay E8 3.0

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Mikipedi4 on Twitch: https://www.twitch.tv/mikipedi4

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Old: Beosound 9000 mk3, Beolab 3's, Beovision Eclipse, Beolab 1's, Beolab 2, Beovision 10-46, Overture 2300, beolab 8000's, Beolab 4000's, Beovision avant 32" etc. etc.

Beofile7
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Beofile7 replied on Thu, Jul 16 2020 4:09 PM

Well all can say is the app update didn't go down well... I updated an ipad mini 4 and an iphone SE and then both refused to recognise the beolab 50's. My ipad mini 2 that was not updated still saw them!  After a power off they all saw them. Most of the issues I have with these speakers seem to be app related? But why should I be subjected to this constant on off on off nonsense? I think the world has lost touch with reality? Can you imagine buying a record deck in 1975 which you constantly had to update and improve or it just stopped working? No-one would accept that but that is precisely what we are all expected to accept as normal today??? Not me!

Millemissen
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Does that mean that your BL50’s are for sale?

MM

There is a tv - and there is a BV

Beobuddy
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Beobuddy replied on Thu, Jul 16 2020 5:21 PM

Beofile7:

 Can you imagine buying a record deck in 1975 which you constantly had to update and improve or it just stopped working?


The environment that deck was used in , was very limited and controlable.
Nowadays all (internet connected) devices, makes numerous possible configurations with third party brands as extra.

There was a reason that B&O in the past kept all its (installation)software for itself. Installations were (and still are for the ones who want that) then trouble free. But as soon as a customer is eager to handle on his own and makes hardware or software changes, it forces dealers and/or B&O to solve the caused inconvienience.

I've looked at the list of solved problems in the latest Apple update, and that's pretty long list. I think that is indeed an era we entered and have to deal with.

 

Mikipidia
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Mikipidia replied on Thu, Jul 16 2020 5:38 PM
Your bl50’s don’t need to be reachable to operate though. If your audio/video master works then they should still come on. If i disconnect them from my network nothing stops them from working with the tv. So what do you have them connected to? And are they wired to the network of over wifi?

New: Beovision Harmony, Beolab 50's, Beolab 28's, Beolab 18's, Beolab 17's, Beosound Stage & LG, Beosound 2, Beoplay M3, Beoplay A1, Beoplay Portal, Beoplay H4 gen 2, Beoplay E8 3.0

Mikipedia on YouTube: https://www.youtube.com/c/Mikipedia

Mikipedi4 on Twitch: https://www.twitch.tv/mikipedi4

Mikipedia on Intagram: https://www.instagram.com/mikipedi4/

Old: Beosound 9000 mk3, Beolab 3's, Beovision Eclipse, Beolab 1's, Beolab 2, Beovision 10-46, Overture 2300, beolab 8000's, Beolab 4000's, Beovision avant 32" etc. etc.

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