Remote Beo 4 broken. Repair or buy an other one ?

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mija Posted: Sat, Sep 12 2020 10:17 PM

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Hi,

The nurse who takes care of my wife inadvertently dropped the Beo 4 on the hard floor.

Keyboard/display are OK but the IR diode doesn't seem to work anymore as the Beosound 9000 doesn't respond to inputs. I then tested with an other Beo 4 (normally used with an Ouverture) and everything is fine.

So I am looking for a repair centre that can fix it by replacing the IR diode. Any advice ? (I am located in Belgium but could ship abroad)

Or maybe should I just buy an other one on eBay ?

Thanks anyway for an advice.

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Bill Briscoe replied on Sun, Sep 13 2020 12:59 AM

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Hi,

Sorry to hear that you're having trouble with the remote. Have you tried simply resetting the batteries?

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mija replied on Sun, Sep 13 2020 4:43 PM

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Thanks for the hint but I had already installed fresh batteries to no avail.

Note: I waited until the display went blank to make sure the capacitor got fully discharged before installing the batteries

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mija replied on Sun, Sep 13 2020 4:49 PM

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PM sent

Thanks