ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
Bonjour tout le monde!
Ca fait des années que je n’étais pas venu, je suis moins l’actualité de B&O même si j’adore toujours les produits. Depuis hier soir j’ai un soucis d’image sur mon Beovision Avant 55”. Curieusement seule l’image de l’Apple TV est ok, mais les autres sources (télé, Blu-ray) me donnent une image pixelisée. J’ai changé le câble HDMI, j’ai switché d’une prise à une autre, ça ne change rien. Est-ce qu’il s’agit d’un problème connu?
Is this an Avant mk1?
It looks like a video engine fault.
I'm guessing your apple TV is the 4k version as UHD video takes a different path through the video engine and can therefore be unaffected whilst all non-4k sources show this 'solarisation'.
Thank you for your reply.
I bought it end of 2014 so I guess it is the MK1 version and indeed the Apple TV is 4k.
Is there anything to modify in the settings or does it mean I have to get the video engine changed? During this official confinement time in France I’m afraid all B&O boutiques are closed
I had the same issue, mine was also a Mk1.
It requires a new video engine. It is a "solarisation" issue. And it seems it happens quite a bit on these TV's. Mine cost about $2,400 AUD to fix.
I think B&O should really have issued a recall on these TVs and installed new video engines for customers.
Even with COVID lockdown perhaps you can contact your dealer / service centre so they know to order the part / book the replacement with you when things come out of lock down.
It's frustrating, and i was close to throwing out the TV and just going with something else. Even though it was expensive, I still prefer having the Avant.
It will be 800 Eur to change the video engine. Still ok but disappointing that B&O did nothing about this known issue.