ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
Hi!
Having read all I could find on BeoSound Moment, picked one up second hand a while back. It was a bit tricky to get it up and running with drained batteries in the Jukebox but after leaving it charging overnight followed by a few factory resets it is now up and running. I have still not configured DLNA since my media server is not yet setup in our new apartment. Internet radio works nicely and streaming Deezer controlled from the B&O iOS app works great.
However, browsing Deezer on the Jukebox touch screen is not working. I keep getting an SSL exception associated TLS I believe - perhaps Deezer is no longer supporting TLS 1.0? I'm on software version 2.0.66.3399-2.2.22636.26265250 and even though the Moment says that there is a newer version available it repeatedly fails to update its software.
Any hope on resolving the SSL exception?
Ah, the Deezer SSL issue is something that I've missed out totally, haven't used Deezer for a while on the Moment but will try tomorrow. Suggestion anyway is to open a ticket B&O Support since this would be easy fix for them to push out and should. Just that they let the certificates lapse is bad enough...
I contacted B&O support, my issue has now been escalated to B&O HQ.
I’m also curious on version numbering since it fails updating when trying both automatic and manual update of software. Jukebox is on 2.0.66.3399 and SoundHeart on 2.2.22636, is there a mismatch in SW versions 2.0.xx vs 2.2.xx?
Has your issue been solved?
Not yet, I had some other things to tend to but I just sent an email to a local B&O repair center.