ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
After the latest update the app have logged me out from TuneIn.
In all devices Im logged in, but from the app I get the message that there is no content when I press the "Radio" button in the bottom right corner of the app.
If I select play on the device, the TuneIn stations play fine and I can jump between the channels using left and right arrows in the app.
Anyone has the same problem?
Also, does anyone knows what "PHC grouping on source" mean?
It was noted under "what to test".
Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Homeoffice: M3, Beocom 2 Library: Beosound Emerge, Beocom 6000 Bedroom: M5, Essence remote Travel: Beoplay E8 2.0, Beoplay EQ, Beoplay Earset
BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1
I have no problems with Deezer.
I have reported to B&O.
/C
Hiort:I have no problems with Deezer.
mbolo01:By memory (I rolled back to previous version), in the app settings for music, Deezer is shown disconnected too.
Got a very fast response from B&O support.
Dear Claes,Thank you for contacting Bang & Olufsen Support regarding your Bang & Olufsen App.As we understand that this has been very frustrating for you, we would like to assure you that we are here to assist you. To assist you further, please could you kindly follow these steps to clear the cache on your Apple devices?
To set up TuneIn again, please follow these steps:
If this persists, please could you kindly send us log files to evaluate the problem:
We will then forward your information to our technical department, and they will be able to look further into it.Should you have any additional questions or concerns, please kindly include them in your reply to this email.
That is too complicated….even for me ;-)
Then just think of the thousands of user, who have no idea of what is described there.
I had updated to the newest beta (3.15.0) as per usual - it seems that the problems started there (N.B. I don’t use Deezer, but have the TuneIN problem).
Since one of my iPad Mini’s - running a regular release - did not have the problem, I simply loaded the previous beta build (3.14.2) on my iPad……and my TuneIN stations are there again.
This seems to be something that the app team should fix….not the costumer or the beta user through workarounds (we just report back!).
Would be nice to know, if the previous build also solves the problems with other users - please report back.
MM
There is a tv - and there is a BV
Millemissen:Would be nice to know, if the previous build also solves the problems with other users - please report back.
Totally agree with rolling back to the 3.14. 5 version at the App Store. For the time being, it is the quickest and simplest resolution. B&O 's response of clearing caché, deleting all devices connected to Tunein, then restarting the B&O app simply did not work.
Hiort:I downgraded from AppStore
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Present: BL90, Core, BL6000, CD7000, Beogram 7000, Essence Remote.
Past: BL1, BL2, BL8000, BS9000, BL5, BC2, BS5, BV5, BV4-50, Beosystem 3, BL3, DVD1, Beoremote 4, Moment.
seethroughyou:Goodness sake, why don’t they test this stuff out properly before causing confusion, frustration and grief to thousands of customers and dealers around the world.
tobeyone: seethroughyou: Goodness sake, why don’t they test this stuff out properly before causing confusion, frustration and grief to thousands of customers and dealers around the world. Hmmm, as I understand it the release being discussed is the beta version on Testflight, version 3.15…..the whole point of this is for testing. If you want the public version it’s 3.14.2……so they are doing what you are suggesting I think…….
seethroughyou: Goodness sake, why don’t they test this stuff out properly before causing confusion, frustration and grief to thousands of customers and dealers around the world.
Goodness sake, why don’t they test this stuff out properly before causing confusion, frustration and grief to thousands of customers and dealers around the world.
Hmmm, as I understand it the release being discussed is the beta version on Testflight, version 3.15…..the whole point of this is for testing. If you want the public version it’s 3.14.2……so they are doing what you are suggesting I think…….
Agree - those who had the problems are the betatesters. No one forces anyone to participate there and there probably only are rather few, who are being affected from this.
As I already wrote….the regular version on my other devices were doing fine - only the one I use for the beta was faulty.The title of the thread should have indicated, that this is about the beta version.
Millemissen:As I already wrote….the regular version on my other devices were doing fine - only the one I use for the beta was faulty.
mbolo01: I agree that the OP should have explicitly mentioned that it was related to the beta version of the app, to avoid confusion with regular users.
I agree that the OP should have explicitly mentioned that it was related to the beta version of the app, to avoid confusion with regular users.
Good point. I have changed the title.
There is a second 3.15 build out (for testing).
My TuneIN radio stations are all there (I don’t know about the Ðeezer fault).
As you see, there now is stereo pairing for the new Mozart based devices…..please report back if you have 2 of one of those (if that is the longer promised native B&O pairing).
Millemissen:I don’t know about the Ðeezer fault