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BR1 missing products

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Razlaw
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Razlaw Posted: Mon, Jul 5 2021 6:45 PM
Have been doing some programming of my BR1s. After getting one set up the way I wanted I went to the second one and noticed multiple products missing. In particular, DTV 2 is not present on it. Any suggestion about why products are missing? Or any way to get them all to show again, short of trying a full factory reboot/reset? When I look at the Version menu it says “Font Invalid”.

Thanks!

Beolab 28s Beolab 9s Beolab 12-3s Beolab 1s Beolab 6000s 2 pairs Beolab 4000s Beovision 7-55 Beovision 10-40 Beoplay V1 32 inch Beovision Avant 32 inch Beosound 1 (CD player) Beosound 3000 Beosound 5 Core Essence MKII Beoplay M5

beojeff
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beojeff replied on Tue, Jul 6 2021 11:46 AM

Sometimes you have to tick certain entries as "shown" in order to have access to more products. For example, did you try ticking DTV as "shown" to see if it then makes DTV2 available?

Razlaw
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Razlaw replied on Tue, Jul 6 2021 12:50 PM
beojeff:

Sometimes you have to tick certain entries as "shown" in order to have access to more products. For example, did you try ticking DTV as "shown" to see if it then makes DTV2 available?

The missing sources, such as DTV2, are not available to be ticked. They are missing from the list that sources to be shown/available are selected/ticked from.

Beolab 28s Beolab 9s Beolab 12-3s Beolab 1s Beolab 6000s 2 pairs Beolab 4000s Beovision 7-55 Beovision 10-40 Beoplay V1 32 inch Beovision Avant 32 inch Beosound 1 (CD player) Beosound 3000 Beosound 5 Core Essence MKII Beoplay M5

Seanie_230
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Hello is the remote Bluetooth?

Eclipse 65
V1-32
Beosound M5
Essence MK2
BLI

Carolpa
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Carolpa replied on Tue, Jul 6 2021 6:09 PM

Razlaw:
The missing sources, such as DTV2, are not available to be ticked.

Razlaw
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Razlaw replied on Tue, Jul 6 2021 6:20 PM
Carolpa:

DTV 2 and some others are not present on the one remote. They are on my other BR1 and fully able to be checked to display as a source or not.

Beolab 28s Beolab 9s Beolab 12-3s Beolab 1s Beolab 6000s 2 pairs Beolab 4000s Beovision 7-55 Beovision 10-40 Beoplay V1 32 inch Beovision Avant 32 inch Beosound 1 (CD player) Beosound 3000 Beosound 5 Core Essence MKII Beoplay M5

Carolpa
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Carolpa replied on Tue, Jul 6 2021 6:31 PM

Carolpa
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Carolpa replied on Tue, Jul 6 2021 6:38 PM

Carolpa
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Carolpa replied on Tue, Jul 6 2021 6:45 PM

I rest my case

1990
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1990 replied on Tue, Jul 6 2021 7:01 PM

Could it be these sources were previously assigned another name? Do you have any strangely named sources?

Seanie_230
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If you have it On the Bluetooth one it will be getting the list from the TV itself.

If one is IR it’s manually configured perhaps.

Also if both are Bluetooth perhaps one is looking at a different product, are both paired with your TV ?

Eclipse 65
V1-32
Beosound M5
Essence MK2
BLI

beojeff
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beojeff replied on Tue, Jul 6 2021 7:38 PM

Razlaw:
beojeff:

 

Sometimes you have to tick certain entries as "shown" in order to have access to more products. For example, did you try ticking DTV as "shown" to see if it then makes DTV2 available?

 

 

The missing sources, such as DTV2, are not available to be ticked. They are missing from the list that sources to be shown/available are selected/ticked from.

I'm not sure that you understood my post. For example, you won't see Matrix 5 at all unless you first tick Matrix 4 to be shown as a source.

Razlaw
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Razlaw replied on Tue, Jul 6 2021 8:02 PM
beojeff:

I'm not sure that you understood my post. For example, you won't see Matrix 5 at all unless you first tick Matrix 4 to be shown as a source.

Yes I did misunderstand. And yes, that was the problem. Thank you!

Beolab 28s Beolab 9s Beolab 12-3s Beolab 1s Beolab 6000s 2 pairs Beolab 4000s Beovision 7-55 Beovision 10-40 Beoplay V1 32 inch Beovision Avant 32 inch Beosound 1 (CD player) Beosound 3000 Beosound 5 Core Essence MKII Beoplay M5

beojeff
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beojeff replied on Wed, Jul 7 2021 12:52 AM

Razlaw:
beojeff:

 

I'm not sure that you understood my post. For example, you won't see Matrix 5 at all unless you first tick Matrix 4 to be shown as a source.

 

 

Yes I did misunderstand. And yes, that was the problem. Thank you!

Great! There are a lot of hidden sources like that -- especially in the LIGHT and CONTROL lists. Once you reveal the hidden sources and tick them as "shown", you can go back and hide what you don't want.

Carolpa
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Carolpa replied on Wed, Jul 7 2021 5:57 AM

Carolpa:

I rest my case

don't think to difficult...........these sources are Beo4 sources, right!

So set the BR1 as Beo4 (even the Bluetooth ones) ...et voila.... all the ML sources are available.

 

Razlaw
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Razlaw replied on Wed, Jul 7 2021 1:20 PM
beojeff:

Great! There are a lot of hidden sources like that -- especially in the LIGHT and CONTROL lists. Once you reveal the hidden sources and tick them as "shown", you can go back and hide what you don't want.

Thanks again!

Beolab 28s Beolab 9s Beolab 12-3s Beolab 1s Beolab 6000s 2 pairs Beolab 4000s Beovision 7-55 Beovision 10-40 Beoplay V1 32 inch Beovision Avant 32 inch Beosound 1 (CD player) Beosound 3000 Beosound 5 Core Essence MKII Beoplay M5

Razlaw
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Razlaw replied on Fri, Jul 9 2021 3:11 AM
Edit delted

Beolab 28s Beolab 9s Beolab 12-3s Beolab 1s Beolab 6000s 2 pairs Beolab 4000s Beovision 7-55 Beovision 10-40 Beoplay V1 32 inch Beovision Avant 32 inch Beosound 1 (CD player) Beosound 3000 Beosound 5 Core Essence MKII Beoplay M5

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