ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
I can get ZERO sound from either of my Beosound Moments.
* No music from Deezer
* No music from DLNA
* No TuneIn
* No ability to join Multiroom on any other devices
This issue seems to have appeared late last week. I figured it was temporary network problems and went away for the weekend expecting it to be resolved by now. It's not.
Question to other Beosound Moment users: is your device working normally, or are you experiencing the same issues?
Thanks in advance!
Sources: 2x Beosound Moment • 4x Beosound Essence Mk II Speakers: 3x Beolab 8000 • 2x Beolab 6000 • 2x Beolab 3 • 3x Beolab 2 Integrated: 1x Beosound 2 • 1x Beosound Level • 4x BeoPlay M5 • 1x BeoPlay A6 Control: 16x* Essence Remote • 1x Beoremote Halo
* Yes, really! 🤦♂️
My Moment works fine. TuneIn, Deezer and multiroom👍🏼
Robert_A: My Moment works fine. TuneIn, Deezer and multiroom👍🏼
Robert,
Thanks for the information! Knowing that yours is working let me to try more things at my end. I ended up rebooting all my network equipment and all my B&O equipment, and happy to report that the Moments are back to working.
I know that one day B&O will stop supporting the back-end systems that keep the Moments running, and I'm going to be really sad when that happens. I'm really glad that we aren't there yet!
laseralex: I can get ZERO sound from either of my Beosound Moments. * No music from Deezer * No music from DLNA * No TuneIn * No ability to join Multiroom on any other devices This issue seems to have appeared late last week. I figured it was temporary network problems and went away for the weekend expecting it to be resolved by now. It's not. Question to other Beosound Moment users: is your device working normally, or are you experiencing the same issues? Thanks in advance! MyBalanceNow
MyBalanceNow
Hello,
As per my opinion please once reset all setting through help of below article, It's may be work.
https://support.bang-olufsen.com/hc/en-us/articles/360045073712-How-do-I-reset-my-Beosound-Moment-to-factory-settings-