ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
Reaching out to the forum to see if anyone might be able to offer any assistance or advice on my currently non-working system.
I have owned a BeoLab 14 4.1 system for about 6 years now and I recently moved the location of my speakers (from my main floor to my basement). I carefully unplugged each of the components, moved them downstairs, and reconnected the system and finally plugged the subwoofer/main unit back into my receiver (the same one that it had been plugged into for years). Upon turning the system on, I head a very loud “pop” sound. It’s hard to describe the true sound, but pop is the best I can come up with.
Long story short, from that moment on I have not been able to get the system to turn at all nor make any sound. The indicator light does not even turn on whatsoever. I am obviously pretty sad because they have had no issues and it seems like the power from turning them on/connecting them to the receiver caused some sort of power shortage. I left them unplugged for 48 hours but no change. They have remained unplugged since as they are clearly out of warranty and after calling B&O they informed me there was nothing they could do as there are no retailers near me anymore. They gave me a number of a third party service center but I have been unable to make an appointment as they have a major backlog.
I would definitely appreciate any help as replacing the system is not possible and I am not really financially able to get a new system from B&O, but this has been such a great system for me I am hoping I can save it. Thank you very much.
Sad to hear - this 14-setup indeed offered very much bang (& olufsen) for the money.
Assuming everything was connected correctly - since the subwoofer unit is the heart of the system, that is what should be taking care of..
However, when it is so hard to have anyone doing this, your only option (maybe just as a temporary solution) could be to buy a set of the Beoplay S8, which is a lot cheaper than the BL14 set - and also cheaper/easier to install with your tv than if you should invest in other Beolab solutions.
There were two versions of the Beoplay S8 set.
If you are lucky, you might get one of the first versions (don’t remember product numbers, but these came without the later added connection hub) and use it directly as in your current setup. In addition you could use one of the included satelites as the center channel (which is missing in your current setup!).
If you only can get hold on the MK2 version, you can use that as a 2 channel setup……untill you eventually find someone who might repair the current BL14 sub unit.
MM
There is a tv - and there is a BV