ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
Hey all,
Since you are often more knowledgeable than B&O support, who has already given me imprecise answers on the matter, I thought I’d ask here :).
I’ve just got myself a Beosound Balance Nordic Ice and my order was placed as one Without Google Assistant. I have almost obsessively tried to figure out if I’ve actually got the right one. My confusion comes from the following: I have got the 4 dotted function or memory buttons on the top plate which I’ve always thought was only a feature of the GVA version.
B&O Support has only added to my confusion when they wrote they «believed» it was indeed supposed to be on the GVA version, while at the same time claiming that the setup process would also lead me through setting up Google Voice Assistant, and according to them both the packaging and the bottom of the speaker would state the version, without telling me what text exactly is supposed to say which one it is.
Due to lack of time I have not read through all related forum discussions here, so I appreciate direct clarifications in this thread.
I appreciate any pictures and info of both the GVA and non-GVA versions, top, bottom, box, as well as any additional info or experience :). I’d assume it would be fairly easy to tell.
A few more thoughts:
- I was never forced to set up voice assistant, but I did get a question if I wanted to add mine to the same setup using Google Home as the one in which I’ve added my non-GVA Beosound 1 (which does NOT have 4 function/memory buttons at the top)
- In the B&O app, the four function buttons default to Spotify in my case.
I’ve also got another Balance coming in soonish, which I’ve also ordered as non-GVA, but the stakes are higher with it being a Bespoke version :).
Thank you in advance!
Just a quick «visibility update» due to my question having been posted with a delay and its original timestamp. Anybody by any chance have a good overview of the differences?
Csaba, I'm not an expert on the Balance but I have a non-GVA Level and, as noted in another thread from last week, the four dot "MyButtons" work on my Level as favorite buttons for B&O Radio presets.
It sounds like all the Mozart products include the four MyButtons for both GVA and non-GVA. But it sounds like BeoSound 1 and 2 Gen 2 devices with GVA have the MyButtons and non-GVA do not.
Oh, and the Balance, Level and Emerge boxes for GVA units have "OK GOOGLE" on the front of the box in the buttom-right corner; non-GVA units do not have that icon. A Google Image Search will show you both versions. Also, the product sticker with the bar codes indicates the product name "GVA" or "nonGVA".
I hope that helps.
Currently: BeoLab 17, BeoLab 18, BeoSound Core, Beosound Level, Beosound A1 2nd Gen, BeoPlay S8 Connection Hub, Halo, Essence Remote
Previously: BeoSound 1 non-GVA
Thank you so much! I’m getting somewhere now. I do not have any OK Google text or icon on the box, nor can I see any other mentioning of Google than Chromecast built-in and «user interaction that welcomes you», although that must refer to the proximity sensor. But above the barcode I can only see «Beosound Balance, AL2 Nordic Ice/Fr Rose», no «GVA» or «nonGVA».
Curly: Csaba, I'm not an expert on the Balance but I have a non-GVA Level and, as noted in another thread from last week, the four dot "MyButtons" work on my Level as favorite buttons for B&O Radio presets. It sounds like all the Mozart products include the four MyButtons for both GVA and non-GVA. But it sounds like BeoSound 1 and 2 Gen 2 devices with GVA have the MyButtons and non-GVA do not. Oh, and the Balance, Level and Emerge boxes for GVA units have "OK GOOGLE" on the front of the box in the buttom-right corner; non-GVA units do not have that icon. A Google Image Search will show you both versions. Also, the product sticker with the bar codes indicates the product name "GVA" or "nonGVA". I hope that helps.
"OK GOOGLE" is very clearly on the box for Balance on GVA versions, my friend. It's in white text in the bottom-right corner of the photo of the Balance on the side of the box. You can't miss it--although in the Google photos, it's hard to see what the text says, you can tell it is there.
Curly: "OK GOOGLE" is very clearly on the box for Balance on GVA versions, my friend. It's in white text in the bottom-right corner of the photo of the Balance on the side of the box. You can't miss it--although in the Google photos, it's hard to see what the text says, you can tell it is there.
Yes, it may look like I've got the right one indeed, without GVA, since there is more and more evidence against the GVA version :). It could be so easily told if one knew what one has to look for. I am still a little uncertain why the 4 function buttons are there, but it may look like you can program them for different use cases. Like I mentioned mine default to 4 Spotify functions.
When it comes to the OK Google text, I have found this image of the box online:
So here you can clearly see the icon in the right-hand corner. Whereas mine is just the product shot:
Thank you so much for your kind help! I think I can relax now :).
More info from B&O if anyone’s still unsure after the above.