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ARCHIVED FORUM -- March 2012 to February 2022
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This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022

 

Renewal of membership

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This post has 6 Replies | 1 Follower

paddy2042
Top 500 Contributor
Newtown NSW Australia
Posts 210
OFFLINE
Founder
paddy2042 Posted: Thu, Apr 18 2013 12:33 AM

I paid my subscription several weeks ago and it is due tomorrow. I have sent three emails via the website and tried to contact Keith via the address on the website (which bounces back). 

Would somone be able to tell me if it has been paid as it expires tomorrow the 19th April

Many thanks

 

PS I have used the forum in desperation!

 

Patrick

paddy2042
Top 500 Contributor
Newtown NSW Australia
Posts 210
OFFLINE
Founder
paddy2042 replied on Thu, Apr 18 2013 12:58 AM

I have just looked into my browsing history and found that it was paid on March 27.

 

Patrick

paddy2042
Top 500 Contributor
Newtown NSW Australia
Posts 210
OFFLINE
Founder
paddy2042 replied on Thu, Apr 18 2013 1:16 AM

I have several records showing my payment was attempted but cannot see it on my VISA statement and I did not receive the confirmation email, so I presume for some reason it did not go through. I have just paid it (hoopefully not again) and the item number is  8490.

 

Many thanks

 

Patrick

Keith Saunders
Top 25 Contributor
Hampshire, United Kingdom
Posts 5,495
OFFLINE
Founder

Patrick,

As I stated in a reply to your email, your membership renewal is confirmed and your credit card has been authorised by the bank and the order number 8490 you quoted was provided assigned to your payment.

Regards Keith....

Stonk
Top 50 Contributor
Marlow, Bucks, UK
Posts 2,070
OFFLINE
Bronze Member

For Keith.

FYI, when I paid for my prize draw postage using a Visa Debit via the gift section, after clicking on the 'Pay Now' or whatever the button said all that comes up is the screenshot below and no confirmation other than the address at the top. I don't know if this happens on subscriptions but it might confuse some.

If you think nobody cares, try missing a couple of payments.

Keith Saunders
Top 25 Contributor
Hampshire, United Kingdom
Posts 5,495
OFFLINE
Founder

Steve,

As you know, I already picked up the fact that you had mistyped your email address, but everything went through without problems.

Whenever, someone enters an incorrect email address or something like that I get an automatic mail alerting me.

Regards Keith....

Stonk
Top 50 Contributor
Marlow, Bucks, UK
Posts 2,070
OFFLINE
Bronze Member
Stonk replied on Tue, Apr 23 2013 10:49 AM

Yes it was my doofussness.

Carry onCool

If you think nobody cares, try missing a couple of payments.

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