ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
Hi Martin,
the problem started when i added around 500 GB of music this saturday. so before that it have worked flawless for about 3-4 weeks
i have disabled the power saving and will let you know if that solved the problem
if not i will have to do it the hard way and delete all music and copying it again
i am using a macbook to copy the music over via the clone unit and a usb drive dont know if the mac can cause some kind of faulty files as it crashes alot when trying to copying files so there might be some files that is not completely copied over.
Michael
Hi Again,
turning off the power settings did not help still rebooting when in standby mode
so i guess i have to delete all the music and start copying slowly
Mchael
Hi Michael,
I would try going the other way first, delete the files a few folders at a time until either the reboots stop, or you have no more music files stored on the BM5 (at which point if it is still rebooting you will have to perform a recovery).
Alternatively, you could try a recovery first as this should restore all the system files but should not remove your music.
Finally, when copying the files to your BM5 I would definitely recommend you use the beoconnect software and copy them across the network rather than removing the drive and copying them directly as you have been - It'll be slower, but will ensure the file ownership / permissions are correct as incorrect permissions could well be another potential cause of your issues
Kind Regards,
Martin.
things just gotten worse now it is rebooting when playing both on N music and N radio
i found some directories that definitely not should be there so i have deleted them i will go through all the directories and clean up then i am thinking about deleting the Database and do a recovery and if that doesn't help i think i will have to do new a clone
HI,
I had similar problems when making partitions bigger on a new cloned disk... (tried several different software's...)It started to reboot after without i could find out why ...I also tried several times to use a SSD disk without working result. The system board has problems with these SSD's to boot from.
What I finally did is cloning the 500G disk to a hybrid hard drive (SSHD) from seagate ST2000DX001I did not change anything to the partitions, just cloned it. I used a 2T disk which had 8 gig of flash disk build in (1T would do the job also of course ..., you will use only 500 gig anyway)This type of disk will boot in the beginning as fast (or slow) as a normal spinning disk, but the more you use it, it will place the most used files on the 8gig flash. The result is the system is really fast now (i have more than 55.000 music files) I supose the database is on the flash disk now..
To have more space available i connected an external USB disk (1TB SSD, because i had it already..)and mounted this one under a directory in the music directory. (formatted the SSD on the BM5)I copied all my music files over my internal network to the mounted BM-SHARE$ from my mac to the subdirectory where the USB disk is mounted.
I never have any drop outs when copying.. (more then 700 gig in 1 time copy)
Works for several months now without any problem and is pretty fast !
The only problem is the BS/BM5 will not see the new music files on the external USB disk directly. (like it would if you copy it to the standard disk in the music directory). But a quick reboot sees them directly and will put them under "recently added"
best regards
nico
I would do a Beomaster 5 Recovery. The sequence takes approx. 15 minutes to do, plus an on-line software update.
It is quite painless and all your databases and music is kept intact.
I did one last week as I noticed the wheel was becoming unresponsive, clunky and slow. Remoting tracks with MOTS - music came on immediately but the artwork was several seconds late.
Plugged in a keyboard, booted with BM5 Recovery, then updated.
Back to smooth and fast in less than 30minutes.
PS. The albums/music files took a few hours to fully display the whole library of 35000 tracks while some database re-formats or re-builds.
Hi Nico,
how did you mount the external disk cause i have 3 TB 2,5 USB Drive where all my music and then i can use the original 1 TB HD in the BM5
Hi Mr 10Percent
i did a recovery after i had cloned the disk but i will try to do 1 more
will let you how it goes
Michael: Hi Mr 10Percent i did a recovery after i had cloned the disk but i will try to do 1 more will let you how it goes Michael
Yep, there shouldn't be any need to clone the disk again, just run the recovery process as all the system files will be restored during this process.
The longer process I outlined previously (either running a system restore first to see if that resolved the issue, or removing your music files a batch at a time) was aimed at trying to work out what was actually causing your issues (rather than just fixing the issue for now) as you seem to have experienced the same issue more than once.
As mentioned previously, I would definitely recommend not removing the disk and attaching to another machine in order to copy your music though as it will almost certainly result in NTFS permissions for the files and folders that are different to what would normally be expected. This in itself shouldn't crash the OS, but it might cause the B&O application to crash (which might then result in a reboot if there is a watchdog timer involved).
Whichever route you go down, please keep us updated as to what you try and what the result it as it may help to narrow down the root cause.
Kind regards,
Michael: Hi Nico, how did you mount the external disk cause i have 3 TB 2,5 USB Drive where all my music and then i can use the original 1 TB HD in the BM5 Michael
Create an empty folder inside the music folder, then follow this procedure to mount the external usb disk there:
https://support.microsoft.com/en-us/kb/307889
Note that you will need to ensure the chipset in the USB enclosure provides supports for disks >2TB on legacy systems - many now do, but some don't.
nico vercammen:The only problem is the BS/BM5 will not see the new music files on the external USB disk directly. (like it would if you copy it to the standard disk in the music directory). But a quick reboot sees them directly and will put them under "recently added"
Hi all,
A little update
During the weekend i looked through the Music and it was a mess
had bmmusic/music/music so i got it cleaned and did the update last nite but today after i had listened to a CD it started the reboot again
so i did a new update deleted the database
so i will see tomorrow if it is start the rebooting again then i have to do a complete delete of all the music and start adding it all slowly again
i will report back within the next few days
it is still rebooting so if anyone have a good idea what to do before i delete all my music and start again
then please let me know
Have you already run the recovery process?
If not I would also look at the event logs to see if there is anything contained therein that gives an indication as to what is causing the reboots before you perform the recovery process.
As I mentioned before, if you do end up needing to copy your music across again, I would do this over the network as this will help to ensure the files end up in the right place, without the risk of corrupting the file system (this may be happening when you are removing the drive and attaching it to another computer to copy your music across), and that the files are stored with the correct NTFS file ownership & permissions.
You don't have to use the beoconnect app. The BM5 will the folder automatically (just make sure you have configured a password in the menus of the BS5).
I think you mentioned before that you were a mac user, so hit command+K in finder to bring up the connect to server window, then enter:
smb://192.168.1.10/BM-Share/Music
(substituting the IP address above for that of *your* BM5)
You can then drag your music files into that folder a batch at a time, allowing enough time for the BM to index for MOTS, and testing whether you experience any issues between each new batch of music files.
yes i did the recovery and even deleted the Databases just now i did another recovery and what is weird the wheel is extremely unresponsive and when press go on a Album it takes about 2 minutes before it starts to play.
i think i will delete all the music if the problem aint solved with this recovery my problem is i dont have a cabled network only a wireless connection and that one is dropping out pretty often can that be a problem ?
The unresponsiveness is probably because the BM is busy doing stuff in the background - rebuilding databases, MOTS, etc. I'd give it a little time to see of it resolves itself.
It will be much quicker and more reliable of you can set up a wired network for copying your music across if at all possible. Depending on where the music is being copied from this could be as simple as configuring a static IP on both devices and using plugging in a cable between them.
it have not rebooted for the last 3 hours in standby mode even though i cleaned and look through the directories maybe there still is some crappy files
but i will try to see what happens during the weekend (just let it be in stand by mode)
Hi All,
it looks like it finally worked out for me.
at the 17TH January i made a new clone and started adding the music over the network and 1 month later
there is still no reboot a few unknown artist but that is easy to fix
Thank you so much for all your help with these problems i had
Cheers
i'm looking for a new 1TB HDD,
can anyone help me to find the best one?
hi there,
i have the Western Digital 10EURX
i found this article on google
http://www.deskdecode.com/top-best-1tb-hard-disk-drive-monthly-updated/
and they suggest me to buy wd.
how about that?
Unless you want to experiment, the WD10EURX model that Michael mentioned is definitely the easiest way to go. It was the drive that was originally shipped by B&O inside the 1TB BeoMaster 5 and therefore compatibility is pretty much guaranteed.
B&O ask for the harddisk 1Tb 310 euro!!!! exc. labour
This is RIDICULOUS!!!!
As far as i remember i think i got this disk i use recommended in this forum
i dont know if you can use any 1 TB HD
Michael:i dont know if you can use any 1 TB HD
In theory, yes, although there's no guarantee and there are other considerations aside from interface / chipset compatibility - such as the thermal and acoustic properties of a drive. There are probably 15000rpm server drives that would work, and they are very fast, but I'd not want one in the corner of my lounge as they are noisy as hell!
At least with the WDxxEURX range you know you shouldn't have too many problems as that's what B&O used - I use the 2TB version of this drive (the WD20EURX) in my BM5.
Edit: I should probably point out though that 2TB is the maximum supported drive size in XP, so you can't utilise the 3TB or 4TB drives that are now available in this range.
beolion:Hi Martin The only remaining is probably the recommended 500 GB and 1 TB SSD drive that can be used. These are just too expensive to "try" out ;-) Thanks for your input though.
The only remaining is probably the recommended 500 GB and 1 TB SSD drive that can be used. These are just too expensive to "try" out ;-)
Thanks for your input though.
The Crucial MX100 512GB SSD drive works well according to earlier posts in this thread. I have tried a few larger SSDs when I've had access to them (like you say, they are too expensive to buy to simply try out) but haven't found any that work reliably in the BM5.
For me the upgrade (from 1TB to 2TB) was about extra capacity, and a 512GB SSD just wouldn't be anywhere near large enough for my music collection. I have considered installing the MX100 drive and then storing my music on my NAS (in fact it is stored there anyway, as well as on my BM5) but I'm not sure if the faster SSD will gain me anything given the music files would then need to be accessed over the network...
Ny BM5 has been worked a couple of years with the Crusial SSD. I have all my music on NAS and it's working very well
The system gets more responsive with an ssd but downside is the lack of storage so you need music on NAS. For me steaming from the NAS is no problem.
Happy holidays
/Michael
beolion:Do you know if a Crucial MX100 will "act" similar to the new model MX300?
So far, the MX100 seems to be the only SSD that has been found to work reliably in the BM5.
Regards
Kiran
Born in NL; I ride ML
Hi Martin
I too have my music stored on my NAS.
I have just ordered a Crucial MX100 512GB SSD and a Deleycon Cloner.
I will try this when everything is delivered hopefully by Friday.
With regards to gains, I can assure you the covers of albums will load much faster and the whole track list will scroll without any jerks even if you have around 50,000 tunes.
I have not seen this for myself but the more you play and use the BS5 after the SSD upgrade, the path files to the tunes are stored on the SSD.
Will update in a few days.
I think it is called a TORX screwdriver
regards