Beovision 8 not working in USA

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mds Posted: Thu, Oct 24 2013 4:51 AM

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I have a Beovision 8-40 which was originally bought in Australia, although it has been in the UK for a couple of years.  I recently moved to the USA.  The TV has been unplugged for several months while in transit.  I asked B&O here in New York what I needed to do to get it to work.  They said it is universal voltage, so just get a new cable and plug it it.

I did that.  The red standby light is on.  When I select a source on the remote the light turns green, but nothing else seems to happen.  Nothing appears on the screen.  After five seconds or so, the light turns red again.

B&O now suggest it has been damaged.  This seems unlikely to me.  Any thoughts would be greatly appreciated.  Thanks

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Keith Saunders replied on Thu, Oct 24 2013 8:05 AM

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I can confirm that the unit should work of 110 volts without modification.

It is possible that the unit has developed a fault, but my first question would be what is the four digit type number of the TV. It would be either 9560 or 9562 or 9563 ?

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mds replied on Thu, Oct 24 2013 2:55 PM

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Keith,

Thanks for your help.  It is a 9560.

I went out and got a step up/down transformer this morning.  The TV works when plugged into it.  This suggests to me that it isn't universal voltage, or that it doesn't just switch voltage automatically.  Or could be just a fault.

I don't really want to keep using the external transformer indefinitely.  It is huge and I've been told they use a lot of power.  Do you have any suggestions?

Thanks again,

Michael

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Keith Saunders replied on Thu, Oct 24 2013 5:10 PM

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OK Michael, we now have the answer to your problem.

Type number 9560 is a BeoVision 8-40 Mark 1 European only version which will not work on 110 volts

The BeoVision 8-40 Mark 2 will work in Europe and the US without modification and its power spec is:-

Europe    Typically 162 Watts running and Standby of 0.5 Watts

US           Typical 150 Watts running and Standby of 0.9 Watts

Accepted mains Voltage range 85-264 Volts at 47-63 Hz

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mds replied on Thu, Oct 24 2013 9:08 PM

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Thank you for this.  Do you know if I can have it modified to work?

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Keith Saunders replied on Fri, Oct 25 2013 10:08 AM

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Whilst it is possible, but in my view the cost could not be justified.

The BeoVision 8-40 Mark 1 uses hardware C2 and the Mark 2 uses hardware C2.3 which changes about 4-5 modules from Mark 1 to Mark 2

The two key modules which would have to be changed are:-

• PCB4 Power Supply module P/N 8004411 to module part number 8005110
• PCB14 Main Module P/N 8004956 to module part number 8005242

It would be cheaper to purchase a pre-owned BeoVision 8-40 Mark 2