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This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022

 

Beovision 11 lost sound

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BeoGreg
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BeoGreg Posted: Thu, Dec 26 2013 2:47 PM
Hello once again.

I have an other question to the forum.

A strange thing happened twice on my newish BV11.

When I change from one source to an other quickly (ie from DVD (Ps3) to DTV (set top box cable tv) I lost the sound on DTV.

If I switch off the Tv and on again the sound is still lost on DTV.

Everything is fine appart the sound.

To get the sound back I go on TV (which as the sound) and DTV again.

The Tv is in a stand alone configuration (no nl/ml) only Pucs with hdmi.

If someone as a clue...thanks by advance.

Gregory
BeoGreg
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BeoGreg replied on Fri, Dec 27 2013 8:53 AM
I think I can answer my own question.

I changed the Puc settings from "off when tv off" to "off when changing source" and it seems to behave better.

Appart from the lost sound when changing from dvd to dtv I also had a "snow" screen.

Fingers crossed with new settings.

olvisab
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olvisab replied on Fri, Dec 27 2013 11:46 AM

Hi

I have sometimes the same problem with my stb/dtv box.

I don't think there is a cure for this !

4 beolab 5,  beolab 9, beolab 10, beolab 5000, beolab 8000 mk2, beolab 6002, beolab 3500, beovision 7 55 mk2,  2 beovision 11 46 mk4, beotime, beosound ouverture, beosound essence, beoplay A8, beomaster 900 RG de luxe and the collection continues...

moxxey
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moxxey replied on Fri, Dec 27 2013 8:07 PM

olvisab:
I have sometimes the same problem with my stb/dtv box.

I don't think there is a cure for this !

And me with my Apple TV. I've reported it to my dealer a few times. I can switch to the Apple TV and just get a blank black screen. I can hear audio (navigation audio), but no picture. Only happens occasionally. Turning the BV11 on and off makes no difference. Turning the Apple TV off and then back on, brings back the picture. Seems to be some kind of handshaking issue or similar, with the BV11?

BeoGreg
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BeoGreg replied on Sat, Dec 28 2013 8:18 AM
For the moment with new settings "off when changing source" the problem is solved.

If it happens again I will try to change my DTV cable tv box from hdmi 1 to hdmi 3.
Chris Townsend
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Chris Townsend replied on Sat, Dec 28 2013 4:58 PM
moxxey:

And me with my Apple TV. I've reported it to my dealer a few times. I can switch to the Apple TV and just get a blank black screen. I can hear audio (navigation audio), but no picture. Only happens occasionally. Turning the BV11 on and off makes no difference. Turning the Apple TV off and then back on, brings back the picture. Seems to be some kind of handshaking issue or similar, with the BV11?

Me to. I thought it was the Apple TV box until I brought down another from upstairs. Picture goes black, but you still get sound. Pain in crack

Beosound Stage, Beovision 8-40, Beolit 20, Beosound Explore.

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