ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
HELP. I HAVE RECENTLY BOUGHT A 2ND HAND BEOLAB 3500,WHICH I AM ASSURED WAS WORKING PERFECTLY,I HAVE CONNECTED IT TO MY 3200 VIA A NEW MASTERLINK CABLE. I HAVE REPROGRAMMED MY BEO4 REMOTE ACCORDING TO THE VARIOUS MANUALS. IT WONT SWITCH ON, ALTHOUGH THE DISPLAY APPEARS TO BE WORKING OK. THE MANUALS ALL GIVE VARYING SETTINGS,NONE SEEM TO WORK, THE LOCAL DEALER CAME UP WITH A DIFFERENT PROTOCOL, THAT DOESNT WORK EITHER. DOES SOMEONE OUT THERE HAVE A DEFINTIVE ANSWER? OR HAVE I BEEN SOLD A PUP.
Hi Asapost,
Hopefully we can help. Just a little note, please don't use all CAPITAL letters in a posting - it is considered rude
You may have the 3500 and /or 3200 in the wrong options.
What is your setup? 3500 as only speaker? 3200 & other speakers? 3500 in same room or in a link room?
Stoobie
Hi Stoobie,
Sorry about the caps, Im new to this.Anyway,The 3200 drives a pair of 6000s in one room the 3500 is in another room. The manual says this is option 6, the dealer says this is option 2.
No worries about the CAPITALS lol.
The option 1 for your 3200 and 6 for the 3500 sounds correct.
How are you trying to play it in the link room with your Beo4? Have you tried link CD to play a CD?
There is also the possibility that the 3500 is set for Master Control Link (MCL) rather than Master Link (ML) - it needs to be set to ML.
MCL is the socket that looks like a Powerlink socket and is used is some setups but not yours.
To get into the service menu to switch between ML & MCL press MENU then MENU then 0 then 2 then PLAY, then use the up arrow to switch, then store
That's typical.
I've modified a BL3500 for use as centerspeaker with a BV7-40.
Here it doesn't make a difference if I use the powerlinksocket (former MCL socket) or the ML socket. In both cases I get the source on the display.
Both MCL and ML have their own connection with the upc.
ASAPOST: I HAVE REPROGRAMMED MY BEO4 REMOTE ACCORDING TO THE VARIOUS MANUALS. IT WONT SWITCH ON, ALTHOUGH THE DISPLAY APPEARS TO BE WORKING OK.
I HAVE REPROGRAMMED MY BEO4 REMOTE ACCORDING TO THE VARIOUS MANUALS. IT WONT SWITCH ON, ALTHOUGH THE DISPLAY APPEARS TO BE WORKING OK.
You don't have to re-program your Beo4. Only the L-Opt is needed in the "OPTION"menu to program your BL3500.
By touching the "Mute"button on the right side of the display, the BL3500 should start with the latest used audiosource.
Does it react/respond to any IR option instruction?
In the worst case (but probably not as it is sold in working condition), the foam behind the displayholder, causes some faults, like not responding to a remote. But in that case the timer button doesn't work either)
Beobuddy: Here it doesn't make a difference if I use the powerlinksocket (former MCL socket) or the ML socket. In both cases I get the source on the display.
We need to be careful we don't confuse everyone with the MCL/Powerlink issue (the socket looks the very similar I believe) - It depends on the age of the BL3500 as to whether it is MCL or Powerlink compatible!
stoobie
Hi All,
Thanks for all the suggestions,Im more confused than ever!!!
Just to clarify, the 3500 is set to option 6, ML is selected, and the touch screen appears to work OK.
It does show the last used source when touched, but it still wont switch on or control the 3200 next door.
The more I think about it the more convinced I am that I should be returning it to the seller and looking for a refund.
Having said all that Im still open to potential cures, keep em coming.
Thanks John.
Hi John
Welcome to BeoWorld :-)
I very basic suggestion before you get to far into programming etc. Did you switch the mains off to the BeoSound3200 & BeoLab3500 before you connected the Masterlink cable? If you didn't, try powering off the whole system for a couple of minutes then when powering up again, the ML socket on the BeoSound3200 may then detect the BeoLab3500.
I've seen these symptoms before and a mains reboot often cures the problem.
Good luck
Opman
Thanks Opman,
I did try that originally, however as I said all suggestions welcome, so I tried again.No joy!
John, are you sure 3200 is A option 1 and 3500 L option 6? Te red light needs to flash when selecting these options. This shows that the command has bed accepted. It is normally something very simple, don't panic!!
Jonnie
Ok, plenty of good suggestions here but the thread has got a little messy so I can understand why you are more confused than ever.
Lets try and work through this systematically - when setting the options if there is any chance the other device might see the IR commands from the beo4 then turn them off at the mains first so that this doesn't happen.
I presume you have added the LINK command to the list on your beo4, if not do this first.
Set the BS3200 to A.OPT 1 as follows:
Press and hold POWER BUTTON then LIST then release both buttons.
Display should read OPTION? - press GO
press LIST until A.OPT is displayed
press 1
Next, confirm the BL3500 is set to Masterlink from within the service menu as per Stoobie's instructions:
Then set the 3500 to option 6 - instructions as per setting the option on the 3200 except this time you will need to select L.OPT rather than A.OPT and then press 6
Remove and reinstate power to both devices after doing all this and then in the link room press LIST until LINK is displayed, then press CD. The 3500 should respond and in turn start the CD playing on the 3200.
Let us know how you get on.
Kind Regards,
Martin.
Hi Martin & All,
Thanks for all the ideas,I now have everything programmed as instructed,the 3500 is reading the beo 4 instructions and responding via the display,but it is still not "live" nor is it controlling the 3200, although it does display what the3500 is doing if that has been activated separately via the remote.
there does however seem to be some discrepancy with the beo4 to select ML i need to press
menu menu 0 3 go. I cannot get anything other than NO ML on the display by pressing menu menu 0 2 go.Also I dont get any prompt to store.
thanks john.
riverstyx: then in the link room press LIST until LINK is displayed, then press CD. The 3500 should respond and in turn start the CD playing on the 3200. Kind Regards, Martin.
then in the link room press LIST until LINK is displayed, then press CD. The 3500 should respond and in turn start the CD playing on the 3200.
I disagree with the last part. If the BeoLab3500 is in option6, you don't need to insert the "LINK" prefix before the CD command.
Option 4 is the special mode that requires "LINK" before the command.
It is possible although unlikely that you have a faulty ML cable. Is it possible for you to take the BeoLab3500 to a B&O dealer where they can easily test it in the showroom?
If it transpires to be a faulty product perhaps best to return it to the seller.
Opman: I disagree with the last part. If the BeoLab3500 is in option6, you don't need to insert the "LINK" prefix before the CD command. Option 4 is the special mode that requires "LINK" before the command. Opman
Sorry, yes, you are of course correct, John will not need to press LINK - thank you for pointing out my error. I had my BL3500 in an open plan area where the audio master was within sight of the remote so hence option 4 and needing to press link.
Cheers,
ASAPOST: It does show the last used source when touched, but it still wont switch on or control the 3200 next door.
This worries me. There is obvious some communication between the beosound 3200 and 3500. Otherwise it wouldn't display any source.
Normally after pressing the mute button once from standby, the latest source starts on the master and will be displayed and the music starts.
Is the ML-cable a B&O-cable?
I have seen 'odd behaviour' from non-B&O cables before.
As Opman already suggested - is it possible to try with another ML-cable?
MM
There is a tv - and there is a BV