Beolab 9

Hi there, I am a new member and in need of help. I traded in a pair of 4000's and a pair of 8000's plus cash for a pair of beolab 9 speakers. A day or so after buying them while playing a song with heavy bass one cut out. I called the company and he explained it was the thermal cut out and to be careful. It happened a few more times while playing music at about 60 and again I called him and he said that it was too loud and to turn it down to 50. Since then I have not played it loud but this morning playing a normal song at about 30 the speaker cut out and will now not work at all. I have spoken to the guy this morning and he has said the the warranty will not cover this as he told me not to turn them up too loud, but 30 is not loud at all. Any ideas what the problem could be and is it fixable?

Hi

Their answer is so stupid, incredible.

60 is not too loud unless you do it several hours a day.

50/55 is enough most of the time but this is a question of taste.

I rather think that this pair has been misused and was end of life before you bought them.

I had cut off on a beomaster recently and it came from the power socket , too much power to handle.

Try on another power socket with the speakers alone.

It could be that if the speakers are not definetely damaged. No led lights at all?