ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
BeoVision Eclipse 55”, Beolab 18s, Beolab 19s, Beosound 1, Beoplay P2, H3, BeoRemote One IR, BeoRemote One BT, Beoplay S8, Beosound Essence MkII, BeoTime
My BS2 just got updated to 1.15.17527. Hopefully this will fix some of the issues.
Here also, Essence did the same bug with new software :-(
diisign.com
While my BS2 seems to be okay my BS1 which got the same update is still having issues. I had to power-cycle it yesterday evening to get it produce sound. It also seems to cut out in the middle of long tracks now.
Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Homeoffice: M3, Beocom 2 Library: Beosound Emerge, Beocom 6000 Bedroom: M5, Essence remote Travel: Beoplay E8 2.0, Beoplay EQ, Beoplay Earset
I'm pretty sure my BeoSounds were updated again (they made the noise) but the first part of the version numbers look the same. So far no misbehaving, though the gap between tracks seems a lot bigger.
My Beolab 35 work perfect. No problem with multiroom an the app.
Hiort:This is the version I had a few days ago. Will see if that has changed this evening.
Will see if that has changed this evening.
Funny, I have had 1.15.17474.98801383 for quite some time now. Still having problems with loosing connection Deezer and network.
/Weebyx
Hiort:Now have a newer version
Got that in my A6 last weekend(?) and I found no problems during the little testing I did.
However, it needed a proper reboot (unplugging from mains) after the update.
--mika
jimcaj:Didn’t know about Beotool. Useful
Hi,
one quick question: are all problems now solved with the *27 firmware?
Mine started with the update to that firmware and I have to power cycle my BeoSound 2 every morning ;-(
Are they working on further updates or are there workarounds (no the power cycle one) available?
Any assistance appreciated.
Best regards
Doc Leisure
After thinking they were, mine aren't working that great. My Essence MKII froze up the other day and multi-room is being very patchy - even though they all say they have 'excellent' wireless connections.
Does anyone have a decent way of rebooting these products - I really wish they'd add 'restart' as a command in the setup app.
DocLeisure: Hi, one quick question: are all problems now solved with the *27 firmware? Mine started with the update to that firmware and I have to power cycle my BeoSound 2 every morning ;-( Are they working on further updates or are there workarounds (no the power cycle one) available? Any assistance appreciated. Best regards Doc Leisure
Not sure, but my Beosound 1 has behaved well.
Update from Struer:
Last version didn't solve all the issues. The sw team has been working hard on this, and they will continue to work on the identified tasks through the weekend and will issue another update next week (ie week 50). This update will still have issues with wifi and multi-room, but will solve the following:
Roger
Roger:Update from Struer:Last version didn't solve all the issues
Correct, that's the current version running on the A6.
Roger: Update from Struer: Last version didn't solve all the issues. The sw team has been working hard on this, and they will continue to work on the identified tasks through the weekend and will issue another update next week (ie week 50). This update will still have issues with wifi and multi-room, but will solve the following: The WiFi connectivity that often drops, especially on the Beoplay A6, Beoplay A9, BeoSound Essence Box (2ndgen.) and BeoSound 35 An issue that in some cases would lead into a “no sound” situation Deezer sometimes re-requesting credentials Issues with multiroom Roger
Thanks for sharing!
I got similar reply from customer care.
My A6 is already behaving better now I would say.
My BS1 and BS2 seem to be working fine. I have not had any issues since my last post.
My BS2 works fine (but not for multiroom) but a daily power cycle is still needed, my BS1 can't find the BeoPortal after the latest sw update (and if this is the same issue as with the BS35 where a missing key for authorization is causing this, the product will have to be returned) and does not work at all - the Essence mk2 drops Deezer log-in credentials, has wifi issues but works after a power cycle. The Moment has intermittent sound drop-outs. The TV's are operating fine.
Looking forward to next weeks sw-update.
My mistake. It is still dropping out when listening to long tracks (> 10 minutes). Pity.
New firmware released Dec 5th, distributed by automatic download today (Dec 6th).
I have played around with it on the devices that are updated (one of my BS1´s isn't updated yet). I'm not sure if this release is worse, but it is not bringing any improvements to my experience. Products are still close to useless.
The Beoplay A6 and Beoplay A9, a software roll-back for all customers to the older, but stable, v.1.15.17640. is now available.
The other products have new firmware as follows:
Forgot to mention my current issues:
Products not reachable according to the B&O app, sound drops out (the "no sound" syndrome is still there) and the products re-starts frequently with the now familiar ding-dong-sound. Pulling the plug is still required to actually re-start the devices and get them out of a grid-lock-state.
Disappointed.
Roger: The Beoplay A6 .. a software roll-back .. to the older, but stable, v.1.15.17640. is now available.
No, the current version is v.1.15.17881 - the xx640 is an older version.
Rolling back will have a few downsides:
Roger:No, the current version is v.1.15.17881 - the xx640 is an older version.
BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1
How can I get 17881?
Chromecast does not work on my a9 at ver.17640 now.
Drop by your dealer, and ask him/her for the 17881 via Service Software via ROS.
Hiort:Got message from BeoCare that a new firmware will not be ready before new year.
Important to note that the only two products not getting a new firmware are the A6 and A9...
mbolo01:Interesting, my A6 update historical does not have 17881