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H4 Windows integration

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marshallandy83
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marshallandy83 Posted: Wed, Dec 5 2018 4:31 PM

Hi,

I recently purchased a pair of Beoplay H4 headphones. These are totally fine with my phone, but I have issues when connecting to my Windows machine using a Bluetooth dongle.
After pairing the headphones, I get the following options in Control Panel>Sound:
image.png
Playback tab
image.png
Recording tab
The sound through the Beoplay H4 Stereo device (second option in Playback tab) is perfect, but this does not allow me to use the microphone. If I want to use the microphone for a Skype call or other, then I need to change the device to the Beoplay H4 Hands-Free (first option in Playback tab or Recording tab).
The problem I have is that the sound quality of this device is terrible. As you can see from the properties:
image.png
Beoplay H4 Hands-Free properties

Compare these to the properties of the Beoplay H4 Stereo properties:
image.png
Beoplay H4 Stereo properties

What can I do to resolve this problem? I'd like to use the microphone at an acceptable quality.
I've tried to use the Software Updater but this doesn't have an option for H4.
Thanks!
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