Beoplay M5 and Google Home App

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tjn2000 Posted: Fri, Dec 28 2018 1:44 PM

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I am having issues connecting by Beoplay M5 to the google home app.  I have the latest speaker software showing in the in the B&O app and the speaker has been set to Chromecast enabled. I have a Beosound 2 with voice assistant and a Beoplay M3 already linked but the M5 is not showing at all in the app.  The speaker works if I use Spotify connect and I can use airplay with no issues. 

I am wondering if there is a way to hard reset the speaker to see if it's recognised.  I have manually added it to my WIFI network and it is bluetooth enabled.  Every other speaker I have added just appears in the app ready to pair but not this one!

Any help would be greatly appreciated.

Thanks