ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
Beosound Stage, Beovision 8-40, Beolit 20, Beosound Explore.
Hello Chris,
I recently ran into this with a Beolit 15 I bought second-hand. I think very early models had firmware that didn't support the app so they don't appear in it. Mine also did this.
To fix this I updated the firmware via USB following this guide from the B&O website first. https://support.bang-olufsen.com/hc/en-us/articles/360042096752-How-do-I-update-the-software-version-of-my-Beolit-15-
After that it all worked normally.
Hope that helps!