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Do you follow the B&O customer profile ?

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Simonbeo
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Simonbeo Posted: Thu, Nov 20 2014 9:53 PM

Do you shop at Waitrose and drive an Audi ?

https://yougov.co.uk/profiler#/Bang_Olufsen/demographics

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Chris Townsend
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Interesting using the search function for other companies too.

Me: Waitrose when there isn't a Whole Foods, 45 years old and Mercedes E class.

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Simonbeo
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Simonbeo replied on Thu, Nov 20 2014 10:10 PM

I'm 50 and I felt quite young at the local dealers new Avant launch . I used to buy new Audis before the Q7 changed their image for me and I moved to Alfa Romeo. Card carrying Waitrose shopper though.

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Paul W
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Paul W replied on Thu, Nov 20 2014 10:42 PM

Oh damn. I shop at Waitrose for ALL of my food and drive the Audi A3 Sport Sedan. (It's the most environmentally aware petrol engine 1.4 on the market) £20 year car tax, 62mpg! 109g Co2 - thats really important to me :)

Aussie Michael
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I don't even know what Waitrose is (serious), and isn't an Audi just a VW? (just kidding). 

Paul W
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Paul W replied on Fri, Nov 21 2014 12:36 PM

Hi Michael,

Waitrose is a supermarket chain in the UK. It's the most classy of all of the chains focusing on amazing customer service and stocking only top quality sourced food. It's slightly more ethical than the other supermarkets in the UK and 'slightly' look after its farmers better. It's staff are all shareholders. It's a nice shopping experience :) It's part of the John Lewis portfolio.

Shame they didn't profile the B&O Play customer. The Apple one is interesting and is the opposite to the Samsung one. But as we know, 99% of marketing is hot sales air! ;)

 

Mark
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Mark replied on Fri, Nov 21 2014 2:06 PM

John Lewis have a great moto "never knowingly undersold"  but alas I do not drive a Vorsprung durch Technik any more (owned an A2 which I still feel is an uber cool car today..)  

we tend to forget there is more to design than designing.

Paul W
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Paul W replied on Fri, Nov 21 2014 2:44 PM

You're right Mark, I saw a A2 yesterday and it still looks distinctive 12 years on!  I'm really sad about the new MINI though, they've made it really fat and bulky :( First time in 10 years that I haven't bought into the brand 

Aussie Michael
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In answer to your question though lol, I don't fit the profile - maybe it's just British (just going on the top selection of each list)

Demographics: Male = yes, 60+ = no, Social Grade = don't do that rubbish

Politics: I don't even know the difference between left and right

Lifestyle: Favourite Dishes = No, Hobbies = No, General Interests = yes, Niche Interests = no; Pets = don't have any

Personality = yes

Brands = Customer of = Yes, Shops at = No; Clothing Brands = Yes, Bank = No, Car = No 

Entertainment = generally yes.  Does this mean that Kevin McCloud polls well with the over 60 set? Peaches Geldof... serious? 

Online = No.  I thought this would be www.beoworld.org and bang-olufsen.com 

Media = No

 

So my take on this is that this profile smoothed from 447 respondents what sets a B&O customer as different from their comparison set is that they are Male, over 60, is quite conservative, has a propensity for fashion and style,  is mainly interested in the news, has very simple internet and plays Angry Birds or has it installed for the grand kids. 

It's not the kind of B&O customer I know... 

Ben_S
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Ben_S replied on Fri, Nov 21 2014 7:52 PM

Mark, I drive an A2!

Fantastic little car and fits very well with the B&O aesthetic I feel!

benoit
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benoit replied on Fri, Nov 21 2014 8:34 PM

No Waitrose in France and no Audi in my parking Wink

I'm 42 and I drive a Solowheel and an Alfa Romeo that will soon be changed for an hybrid car.

Simonbeo
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Simonbeo replied on Fri, Nov 21 2014 9:24 PM

Ben:

Mark, I drive an A2!

Fantastic little car and fits very well with the B&O aesthetic I feel!

We had an A2 when they were new. Cool car but not so good on urban roads with speed bumps. Such integrity as aluminium castings and extrusions. Like B&O products.  Cost us quite a lot at the time for a small car but it wasn't a rebodied Polo like the A1! Wouldn't buy a current Audi as readily . 

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mjmedlo
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mjmedlo replied on Fri, Nov 21 2014 11:50 PM
I drive a full size GMC pickup ... I think the 'type' might change with the younger generation and the beoplay line.

CB
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CB replied on Sat, Nov 22 2014 7:40 AM

benoit:
WinkI drive a Solowheel

Fan-Tas-Tic transport mean ☺ !

I've seen one already in Paris. May be it was you...

 

benoit
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benoit replied on Sat, Nov 22 2014 11:57 AM

Yes very funny to 'fly' with it. I not in Paris. They become more popular I think.

 

Doonesbury
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Doonesbury replied on Mon, Nov 24 2014 11:15 PM

Not only do I not fit the profile, I seem to be the total opposite of the profile (the anti-B & O owner).  I hope this doesn't mean someone will be breaking down my door to take my BeoLabs.

D

Mark
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Mark replied on Tue, Nov 25 2014 12:12 PM

Doonesbury:

Not only do I not fit the profile, I seem to be the total opposite of the profile (the anti-B & O owner).  I hope this doesn't mean someone will be breaking down my door to take my BeoLabs.

D

 

Could BOanti be the new sub brand.... Smile

 

we tend to forget there is more to design than designing.

9 LEE
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9 LEE replied on Tue, Nov 25 2014 1:05 PM

Clicking through the tabs there are a few 'direct hits' on me there, but on the whole I don't fit their demographic.

How they came up with 'Desigual' as the favourite clothing brand made me scratch my head a bit.  Hugo Boss, Armani, Paul Smith maybe.. but Desigual - when the profiling points towards middle aged Jazz loving, financial documentary watching plain yet tailored cardigan types is beyond me!

Lee

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Puncher replied on Tue, Nov 25 2014 1:38 PM

The whole thing is complete bollocks! When it was reported in the papers a few weeks ago the "Android" user was 18yrs old, had £125/month disposable income and their favourite food was Venison burgers!

They should open another questionnaire to find out how many people tell the truth in surveys!

And yet another to ascertain how many normal people are willing to take part in their silly surveys anyway.

 

Ban boring signatures!

Mark
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Mark replied on Wed, Nov 26 2014 8:40 AM

heard a good pun about YOUGOV on the BBC Radio 4 comedy programme (other good comedy programmes are available).

"YOUGOV research is dangerous fodder for marketing departments..... it's like giving a child a Kalashnokov..." 

Sorry to all the commuters last night as I laughed out loud hearing this and thinking of all our posted comments.

we tend to forget there is more to design than designing.

Jeff
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Jeff replied on Wed, Nov 26 2014 10:07 AM

Mark:

heard a good pun about YOUGOV on the BBC Radio 4 comedy programme (other good comedy programmes are available).

"YOUGOV research is dangerous fodder for marketing departments..... it's like giving a child a Kalashnokov..." 

Sorry to all the commuters last night as I laughed out loud hearing this and thinking of all our posted comments.

Kind of like the saying that no matter how responsible he seems, never give your gun to a monkey, it never turns out well. Stick out tongue Most marketing departments seem to mimic the old trope about an monkeys on typewriters recreating the works of Shakespeare if you give them long enough.

Jeff

I'm afraid I'm recovering from the BeoVirus. Sad

Aussie Michael
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Puncher:
The whole thing is complete bollocks!
 Yup agreed. 

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