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ARCHIVED FORUM -- March 2012 to February 2022
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This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022

 

One month with the Moment

This post has 863 Replies | 16 Followers

Hiort
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Hiort replied on Thu, Jun 18 2015 6:31 PM
The only visible change in NL/ML converter, after update, what I can see is the addition of a section called "app settings".

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Homeoffice: M3, Beocom 2  Library: Beosound Emerge, Beocom 6000 Bedroom: M5, Essence remote  Travel: Beoplay E8 2.0, Beoplay EQ, Beoplay Earset

BeoBoy68
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BeoBoy68 replied on Thu, Jun 18 2015 6:39 PM
Raeuber:

+1

Except: I don't want B&O goes bankrupt, although I fear it will happen. I only want a new CEO, Tue is distroying this company from day one. This guy has no idea of the soul of this brand and the preferences of their customers. I'm sure he didn't check the Moment before launch, but he is responsible for this disaster.

Regards

Räuber

Agree with Räuber

I have already posted the same opinion; Tue Mantoni don't understand the soul of B&O.

He is destroying the company slowly and the Danish quality. Angry

He created BeoPlay a "low cost brand" with poor electronics made in China. (We have enough debate here about AirPlay or Bluetooth problems ).

He sold to Harman Kardon the successful Automobile Department.

(Why? It is crazy! )

He made a dubious partnership with Hewlett Packard. (Why not choose the prestigious brand Asus like in the past?)

What is next ? To sell all brand Bang & Olufsen to another American company !

I feel so sorry for my favorite brand.Sad

Carolpa
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Carolpa replied on Thu, Jun 18 2015 6:42 PM

@Hiort

..............to be used with the BeoMusic app (v2.x)

Amazone
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Amazone replied on Thu, Jun 18 2015 6:47 PM

I have more or less had it with al this complaining. Why don't you start working at b&o when you have all the knowledge?

BeoVision 11-55, BeoLab 8000, BeoRemote One BT, AppleTV 4, 2x BeoPlay A2, BeoPlay A1

propaganda
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Amazone:

I have more or less had it with al this complaining. Why don't you start working at b&o when you have all the knowledge?

 

You do not have to read this...

 

Paul W
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Paul W replied on Thu, Jun 18 2015 6:59 PM

OK BeoBoy, you do have some excellent valid points!

I guess selling AND franchising the car audio side is a great way to free up some pocket money. But it'll get gobbled up just like it did in the 1980s when Philips financially helped the brand and again in the 1990s. I do have A LOT of respect for Harmon so i'm sure they'll put it to good use! Everything else, I salute you on.

Carolpa
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Carolpa replied on Thu, Jun 18 2015 6:59 PM

Amazone:

I have more or less had it with al this complaining. Why don't you start working at b&o when you have all the knowledge?

100% agree.......

Maybe the moderators should start a "dark zone" for those who are fed-up with products and/or B&o and want to piss acid. Then the opinion part can be separated from the information / learning / helping part.

But there must be room for opinions.............

Oeppsss.............. now I did it my self. I spoilt this part of the forum with an opinion

EDIT:application manager add a field " type" for each record. The type can be f.e. " opinion" , "technical", etc Make it possible to filter on this field. Then I can choose to skip the opinions or the technical or...........

Millemissen
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BeoBoy68:

Tue Mantoni don't understand the soul of B&O.

But you do...Whistle

MM

There is a tv - and there is a BV

StUrrock
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StUrrock replied on Thu, Jun 18 2015 8:40 PM
Millemissen:

But you do...

MM

There is a tv - and there is a BV.

MM

maybe better to say...

But do you?
Millemissen
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StUrrock:
Millemissen:

But you do...

MM

MM

maybe better to say...

But do you?

I never boasted about that - so why that question?

MM

There is a tv - and there is a BV

StUrrock
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StUrrock replied on Thu, Jun 18 2015 10:10 PM
Millemissen:

I never boasted about that - so why that question?

MM

There is a tv - and there is a BV.

By asking a question we may have received a response and learnt something from BeoBoy68
Millemissen
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StUrrock:
Millemissen:

I never boasted about that - so why that question?

MM

By asking a question we may have received a response and learnt something from BeoBoy68

You can always learn something from anybody, but that is not the issue here.

Why not just stick to experiences with the BS Moment, instead of discussing, who knows what is best for B&O?

MM

There is a tv - and there is a BV

StUrrock
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StUrrock replied on Fri, Jun 19 2015 2:42 AM
Millemissen:

You can always learn something from anybody, but that is not the issue here.

Why not just stick to experiences with the BS Moment, instead of discussing, who knows what is best for B&O?

MM

There is a tv - and there is a BV.

MM It is alright for you to comment on a what is best for B&O but no one else?

WTF
Millemissen
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StUrrock:

MM It is alright for you to comment on a what is best for B&O but no one else?

WTF

You can interpretate my comments (regarding the BS Moment) as a comment on 'what is best for B&O', if you like.

All that I am saying - and have said from before the Moment was officially launched - is that I salute B&O on this new concept, which for

a lot of people can be an more suiting way of interacting with/listen to music, than picking an app (or more) on a tablet looking through

lists of music files/playlists and pushing buttons in order to make connections to a third party device etc...

And that I think it has great potential, when used in the NL-network.

 

You may think of me, whatever you like - I find that B&O has choosen the right route with the new products (Moment, Essence 2nd gen, A9 2d gen, NL-BV's).

Why shouldn't I be positve then?

 

MM

There is a tv - and there is a BV

Chris
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Chris replied on Fri, Jun 19 2015 10:35 AM

I understand you're chauvinistic about the B&O products as a Danisch citizen. But you cannot deny that a product as the Moment ( a music system) was halfway finished as they brought it on the market. Apart from other shortcomings, who I do not want to discuss anymore, it really missed that Multiroom function.

Its a risk B&O took in bringing products on the market who are halfway finished and it looks more as a last convulsion from a once well known purveyor to the royal household to shown that they are still a player in AV in todays market. If customers want to accept this, time will tell.

Greetings from, still a very satisfied user of the Moment.

Chris

"Believe nothing you read and only half of what you see, let your ears tell you the truth."

Millemissen
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Chris:

...bringing products on the market who are halfway finished...

Surely you can see it that way!

You could also just be happy to have bought a device, that will improve over time (I have written that before),

and enjoy the new functions/updates/upgrades, that you get for free.

It is just a matter of your wieving point.

I am looking forward to see how this device evolves.


Greetings to 'still a very satisfied user of the Moment'.

MM

There is a tv - and there is a BV

Hiort
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Hiort replied on Fri, Jun 19 2015 11:20 AM

Carolpa:

@Hiort

..............to be used with the BeoMusic app (v2.x)

Interesting.

The options in the drop down menu under "products controlled by apps" is: 

  • ML Audiomaster
  • Beosound  5
  • Beosound 4
  • Beocenter 2
  • Beosound 9000
  • Beosound 3000

 

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Homeoffice: M3, Beocom 2  Library: Beosound Emerge, Beocom 6000 Bedroom: M5, Essence remote  Travel: Beoplay E8 2.0, Beoplay EQ, Beoplay Earset

Carolpa
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Carolpa replied on Fri, Jun 19 2015 12:08 PM
Hiort:
The options in the drop down menu under "products controlled by apps" is
  • ML Audiomaster
  • Beosound  5
  • Beosound 4
  • Beocenter 2
  • Beosound 9000
  • Beosound 3000
To have nice icons of recent ML products
Seanie_230
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Seanie_230 replied on Fri, Jun 19 2015 12:47 PM

hi there

in my configuration of my NL/ML it shows ML Videomaster rather than audiomaster.

 

Eclipse 65
V1-32
Beosound M5
Essence MK2
BLI

Facel
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Facel replied on Fri, Jun 19 2015 3:05 PM

 

After having read so much of desapoitement from many Moment users all along this subject ,

will be pleased to help any unsatisfied owner to get rid of it's B&O Moment,  by organizing a free of charge parcel picking at his home.  Wink

 

Nothing ventured, nothing gained.

Jeff
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Jeff replied on Fri, Jun 19 2015 3:29 PM

Chris:

I understand you're chauvinistic about the B&O products as a Danisch citizen. But you cannot deny that a product as the Moment ( a music system) was halfway finished as they brought it on the market. Apart from other shortcomings, who I do not want to discuss anymore, it really missed that Multiroom function.

Its a risk B&O took in bringing products on the market who are halfway finished and it looks more as a last convulsion from a once well known purveyor to the royal household to shown that they are still a player in AV in todays market. If customers want to accept this, time will tell.

Greetings from, still a very satisfied user of the Moment.

Chris

One can ramble on about how much they love a product that will "improve" over time, but the fact remains that a product has to have a certain level of technical maturity and performance when it's released or it's doomed. Saying, well, pay us about 2 grand now and we promise we'll get it right, in a year or three, is a recipe for marketing disaster.

The task of the Moment is not a simple one, since it is designed to allegedly mate with and function with numerous types of music servers and software. It is far easier to deliver a high quality experience if you control all aspects of the system, say as with the Beosound 5, which talks to it's own proprietary music server, whereas the Moment has a much harder design challenge. This is why I respect Microsoft a lot more than Apple, it's a far, far easier thing to ship out an OS when you control all aspects of the hardware and firmware it's expected to operate with, ala Apple. MS has a much more challenging task and always did, requiring drivers for an almost infinite combination of different hardware configurations.

Difficult job or not, B&O will be judged by the competency of the product not how difficult the job was, and a major product problem is most definitely NOT what a struggling company needs. As the old saying goes, the world cares not what storms you encountered, only whether or not you brought the ship safely to port.

Jeff

I'm afraid I'm recovering from the BeoVirus. Sad

Hiort
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Hiort replied on Fri, Jun 19 2015 3:42 PM
Seanie_230:

hi there

in my configuration of my NL/ML it shows ML Videomaster rather than audiomaster.

Makes sense. My NL/ML is set as Videomaster.

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Homeoffice: M3, Beocom 2  Library: Beosound Emerge, Beocom 6000 Bedroom: M5, Essence remote  Travel: Beoplay E8 2.0, Beoplay EQ, Beoplay Earset

Brigantinus
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The Moment is an unfinished product? Maybe you are right.... But B&O HAD TO RELEASE IT. Since the BV11 was released, everybody was waiting for a netlink based sound system, which was controllable without a 3rd party device (pad, phone).Was it a good decision - We will see, maybe yes, maybe not, I have no selling numbers....

Before the Moment was released, everybody wanted a device, with a toch pad (oh, the BS5 is so awful to use, it is so complicated to use spotify, it takes so long to find a song, if you have a large music collection,........).

A 3rd party pad solution is the essence, a 3rd party pad solution was the playmaker, you get hundreds of low and high quality 3rd party pad solutions, the moment is a netlink based stand alone music system. You can control it with her OWN pad, you can control it with a BeoRemote, and you can control it with a 3rd party device, what do you wanna more?

Like someone had written in the thread: All albums were bookmarked in deezer as favourits and just the music you don't find in deezer need to be on the NAS - THAT IS THE CONCEPT of the moment. And if you wanna listen to the "New album" of **** just bookmark it and it is on the moment.

It is not cheap, it's B&O. Does B&O uses the fastest chip? No. But B&O never did. That was my personal problem with the BS5, especially the BM5: Slow, no video, no mirror, in my eyes an awful NAS, and sooooooo expensive.

I love the concept of the Moment and i am really waiting for my birthday to get it..... Big Smile

Sal
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Sal replied on Fri, Jun 19 2015 3:55 PM

Brigantinus:
I love the concept of the Moment and i am really waiting for my birthday to get it..... Big Smile

Depending on when you're B'day is (happy early B'Day wishes by the way Stick out tongue) you may get a relatively mature product that works way better than if you had gotten it on release.

Paul W
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Paul W replied on Fri, Jun 19 2015 4:24 PM

It is not cheap, it's B&O. I agree with you Brigantines BUT it's an incredibly cheaply made product with no decent quality components and that is the serious problem. An iPad MINI Original that now costs £19( is a far better engineered piece of work! But more the fool of the Moment buyer when they know that!

Brigantinus
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As i mentioned above: the same problem have in my eyes all B&O products: Buy e.g. a Samsung tv, the specs of the chip, the specs of the screen, the specs of the Inputs are in the 9xxx Series MUCH better, and it costs the half of an AVANT, take the Beolabs, Beomaster, Beomedia...., take everything. But there must be something around the Brand B&O and their products, that people don't look just at the specifications (otherwise B&O would not exist any more since the invention of the flat screen panels in tv), maybe it's the feeling of the remote control Wink.

I am addicted too

koning
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koning replied on Fri, Jun 19 2015 4:39 PM

If everything is very cheap, why is then the soundquality very good?

Brigantinus
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That's the point. B&O has its OWN package. A very good sound quality, a very good picture, a very good remote system. All components work perfect together with a quite easy handling. You can't take just the specifications. It is MORE.

Like a car, like an apple, like.... . A product is more, than the parts it is build.

Beroli
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Beroli replied on Fri, Jun 19 2015 6:51 PM

Hi Brigantinus,

before I bought the Moment , I was a beo-fanboy with rose-coloured glasses too. But maybe you should wait until your birthday, when you own the device and when you had several factory-resets, several trouble to listen your Albums on Deezer, when you tried to add something to your playlists and waited for another Day until you could use your Moment again .... - then - exactly then - I am willing to read your glowing remarks on a product you don't know yet. I could sign everything about B&O's Products from the past - they still work, there is no need to compare Samsung, Apple... with B&O. You got something for your investment what was just working great - almost out of the box. Maybe you should watch the Video from B&O's UI designer, about the vision behind the Moment. This device was designed for booth, NAS and Cloud-Services. I don't know you and MM, just 2 people who don't own the Moment are telling the recent owners of the Moment what - and for which purpose -  they have bought the device. I would be really happy, if I could use only the touchscreen from the Moment instead of an iPad - but after you scrolled up and down, from A-Z, some several times to find your artist and your Album, forget about a song - you would never had the balls to tell other people, how "great" the device is right now - without a proper search-function.

But feel free, buy it have fun - but I dare you - let's talk after some weeks or one month with the BS Moment again.

Cheers Beroli

@ to the guy, who wants to organize the free pick-up-service. Transfer the set-price for a NL-ML-Converter, for the Moment, for a new Mac Mini into my account and you are welcome to have it all 😂

propaganda
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What is wrong with Moment? Hardware or Software.

In my opinion there is nothing majorly wrong with the hardware really - I can live with that.

 

To my mind the problem is the software - it really is not that good. I think it is ill conceived and does not work that well. A grand concept but with insufficient detail to the nitty gritty. However as the problem is primarily software there is hope that it will evolve and improve over time. Personally I think B&O should canvas opinions from actual users. This could be a great product with a little tweaking of the UI.

 

So to all owners - how would you improve things?

Millemissen
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Beroli:

 I don't know you and MM, just 2 people who don't own the Moment are telling the recent owners of the Moment what - and for which purpose -  they have bought the device.  

I do not own the Moment myself, simply because I choose not to.

It is not the audio device, that I need for the way I listen to music - but that is a personal (not a universal) decision.

I have enough experience - and had even before it was launched - with the BS Moment to be able to talk/write about it here.

I don't question your experiences with it, but at the same time I hear and read, that others are pleased with their Moment.

To me it seems like that you have choosen a regular Audi A5 (or equivalent) and expect, that it will bring you safe from 'Paris to Dakar'.

MM

There is a tv - and there is a BV

propaganda
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propaganda replied on Fri, Jun 19 2015 10:28 PM

Millemissen:

To me it seems like that you have choosen a regular Audi A5 (or equivalent) and expect, that it will bring you safe from 'Paris to Dakar'.

MM

More like you expect it to take you to work and back...

 

Aussie Michael
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propaganda:

So to all owners - how would you improve things?

That's a good question... Cmon you owners how would you change the UI?

I would like to know if the mood wheel will pick things from tune-in or radio stations

From what I read

- visual representation of volume

- what's playing now

- what's up next

- improved search (but how) as I see on the moment video there is a search function - was this character based search?

Beroli
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Beroli replied on Sat, Jun 20 2015 6:46 AM

My wishlist to improve things?

Changes in the current BS-Moment (or what B&O should have done before the Launch)

- a proper over-all-search (DLNA, Deezer), with a text-based-search (in Artist, genre, title) instead of the recent search with just !!! ONE !!!! character. right now, you press for example Z  to find your artist beginning with Z, then you have to scroll sideways until you find Zucchero - but if you want to go back to the search - you need to to swipe back trough everything you have from Z to A because the !ONE! capital search is placed before A. There is no possibility to search "Zucchero" as a complete word. You need a proper search in the beginning, because this is the only way to "teach" the "patternplay" of your Moment your exact taste/mood over a day. 

- a gesture or a quick-button to display "Search" without scrolling trough the whole database

- a possibility to switch of the first-setup-processing, to force the Moment to use the embedded Track-Tags/Covers/Genres

- a proper implementation of the DLNA-protocoll (to achieve a better support for different Servers/brands), recently only Twonky is working well, other apps and Devices than the Moment working properly and instantly with different Brands of Servers

- display a (non-blurred) cover of the recent song

- a proper volume display on the touchscreen

- a stable UI to avoid several restarts

- a local backup-solution for your patternplay-database, in case you have to do a factory-reset/exchange of Hardware. If you don't have a backup, you will loose your "longterm-teached/groomed"  Database and you need to start over again

- a incremental proceccing of the Database, nowadays every change in a Playlist, Musicfolder or titles will not be recognized instantly by the Moment, in the worst case you have to start the whole processing of the database or the first-setup procedure again.

- change/switch the gestures for forward/next and backward/previous Song. It feels awkward to me that I have to swipe backwards to switch to the next title.

- improve the wireless stability of the connection between the Soundheart and the Jukebox

- provide a proper manual, including tipps how to prepare your music-collection, thing I need to prepare before the installation of the BS-Moment. Every customer should be aware, that the Moment is only as good as the informations/tags in your musicfiles.

- multiroom support

Changes in a BS Moment MK2

Change the coating of the Display to avoid the fingerprints, use a faster CPU, provide WLAN with ac-protocoll., 

cheers Beroli

Chris Townsend
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Stop forcing people to use Deezer(at a lesser quality than Sonos users get), and therefore automatically excluding the 90% who are currently happy with Spotify and potentially Apple music.

Beosound Stage, Beovision 8-40, Beolit 20, Beosound Explore.

Chris
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Chris replied on Sat, Jun 20 2015 7:05 AM

Jeff:
...on about how much they love a product that will "improve" over time, but the fact remains that a product has to have a certain level of technical maturity and performance when it's released or it's doomed. Saying, well, pay us about 2 grand now and we promise we'll get it right, in a year or three, is...

Thank you for your excellent reply on my comment.

Beroli:
Every customer should be aware, that the Moment is only as good as the informations/tags in your musicfiles.

So true!

"Believe nothing you read and only half of what you see, let your ears tell you the truth."

Aussie Michael
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Beroli:

My wishlist to improve things?

- change/switch the gestures for forward/next and backward/previous Song. It feels awkward to me that I have to swipe backwards to switch to the next title.

Beroli (Oliver) all of your suggestions are excellent. I can't agree more about the swiping backwards to go forwards. Very odd. I think it was Chris T that said this too ages ago.

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It was. Let's use a UI that goes against what people have been using for years! Madness

Beosound Stage, Beovision 8-40, Beolit 20, Beosound Explore.

Beroli
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Beroli replied on Sat, Jun 20 2015 7:49 AM

Millemissen:

I have enough experience - and had even before it was launched - with the BS Moment to be able to talk/write about it here.

Therfore you should be gratefull, that you had the chance to test it before you decided against the device. Most customers won't get the choice. They have to believe the promisses, advertisements, Sellers and the datasheet of the Moment. Even your experience is driven by your own taste and your own preferences, how you should  listen to music. You don't write anything negative about the Moment, because some things, like a proper DLNA-support are not important to you. You think that streaming will be the future (i agree) and that your local (owned, paid) music-collection is not important anymore (I disagree!!!!) I choose to buy my music instead of renting it. Therefore you should show a little bit more respect, to other users with different needs and demands than yours. 

I don't question your experiences with it, but at the same time I hear and read, that others are pleased with their Moment. To me it seems like that you have choosen a regular Audi A5 (or equivalent) and expect, that it will bring you safe from 'Paris to Dakar'.

Your Car-example is, Respectfully, terribly sorry - rubbish - because it doesn't reflect the issue here - but let's try another car-example 😐

If I buy a car with a navigation-system and a aircon (basic functions - nowadays), I will expect that they will work. If they don't work, I don't need someone, who explains to me: "That he and other customers don't use these functions anymore and that everybody should open a window for refreshment or should use the separate Navigation-app on his phone, that everybody should rent the maps on a monthly basis and finally - everybody should be gratefull because the car is still able to drive."

It's the same with the Moment. B&O put a basic function (DLNA-support) in the BS Moment and advertised it as a core function of the Mood-wheel. Booth parts, the Deezer-subscription or the DLNA-Server aren't mandatory, You can decide. The DLNA protocoll is nothing new - it's a basic old function in every streaming-device. (like the AC in a car) Therefore I don't harass anybody who decides to use only Deezer in combination with(out) a small music-collection on a NAS. But I expect the same courtesy - and you deny that completely - if I prefer to use my own well-sorted music-collections, rather than a monthly deezer-subscription. Others are pleased with their Moment, because they are happy with the first option. That's their preference and it's fine for me - I would not argue about this. This will bring a whole bunch of new, younger customers to B&O. But you insist on your own selective truth over everybody. How impolite!

I just want to use the advertised functions, without restrictions! What is wrong about that? I earned this right by paying the money on the pricetag.

MM

See bold remarks

Cheers Beroli

Raeuber
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Raeuber replied on Sat, Jun 20 2015 8:53 AM
If I read Beroli's wishlist I'm sure B&O actually sells a prototype of the Moment.

But thank you very much for publish your experience. I wouldn't buy this horrible device, even it would be for free!

Räuber

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