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This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022

 

Beolink app crash with IOS 8.3

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This post has 21 Replies | 2 Followers

lonfred
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lonfred Posted: Sat, Apr 11 2015 6:52 AM
Hi, I installed IOS 8,3 yesterday on my Iphone 6 and suddenly the standby button on the beolink app will not work. When I push the standby button no matter on what sources is used the result is that the Beolink app crash and I have to open it again and no standby signal is sent. Is there anyone else who has got this problem?
elephant
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elephant replied on Sat, Apr 11 2015 8:16 AM
I tested BeoSetup and BeoPlayer and they worked fine.

Even initiated BeoMusic without issues but then I have no devices that are supported by it.

Might just be related to link functions.

BeoNut since '75

lano
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lano replied on Sat, Apr 11 2015 8:39 AM
I have the same problem
claudiu
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  I have the same problem 

lonfred
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lonfred replied on Sat, Apr 11 2015 9:41 AM
Hoppfully BO solve this really quick. The Beolink app is useless as it is now.Sad
mjmedlo
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mjmedlo replied on Sat, Apr 11 2015 2:05 PM
Yep

Crashing when I hit the standby button
AnalogPlanet
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Works very good for me with Beoplay A9 Mk2 since two days ago.

But only after I updated A9 I think. Before it did work but with many difficulties: didn't wanted to send it to sleep, didn't wanted to wake it up, long reaction delay on command etc.

Running it on the iPhone 6 with iOS 8.3 (just to reconfirm that).

mjmedlo
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mjmedlo replied on Sat, Apr 11 2015 4:09 PM
Are you using the beolink app for the gateway?

AnalogPlanet:

Works very good for me with Beoplay A9 Mk2 since two days ago.

But only after I updated A9 I think. Before it did work but with many difficulties: didn't wanted to send it to sleep, didn't wanted to wake it up, long reaction delay on command etc.

Running it on the iPhone 6 with iOS 8.3 (just to reconfirm that).

AnalogPlanet
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No, just directly controlling A9 over home WiFi. Could it be the gateway then?

lonfred
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lonfred replied on Sat, Apr 11 2015 5:42 PM
I did not know that you could use the Beolink App to controll other things than MLGW or BLGW or do you mean another BO app? The one that is not working for Me is the one named "Beolink" app controlling an MLGW.
AnalogPlanet
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Sorry, silly me - misread the name of the app. :/ You guys have trouble with Beolink app and I referred to Beomusic app.

it coincided that I had some issues too with the standby mode.

georgey007
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Hi 

The App is working until i press the standby button then it crashes. Hope the will fix that already reinstalled the app no change.

 

 

beoandy
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beoandy replied on Tue, Apr 14 2015 6:48 AM

every  button with confirmation does not work!

BS Ouverture, BS 9000, AV 9000, Avant 32 DVD, BV9, BV6-22, BS 5, BS 4500, BS 7000, BC 9500, Beo6, BL Penta, F1000, BLGW, etc....

georgey007
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Is there a support site at b&o for complaining ?
Dave Farr
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Dave Farr replied on Tue, Apr 14 2015 8:43 AM

georgey007:
Is there a support site at b&o for complaining ?

http://www.bang-olufsen.com/en/customer-service

I've always found them to be fairly quick in response and helpful with any question.  I've sent suggestions for product development which have been passed on too.

Dave.

 

PhilLondon
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PhilLondon replied on Tue, Apr 14 2015 12:25 PM

What suggestion?

Beoworld app with direct photo upload and emoticons.

lonfred
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lonfred replied on Tue, Apr 14 2015 12:31 PM
This is an product fault. No product Development.... As it is now the Beolink app is totally useless.
BeoMegaMan
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BeoMegaMan replied on Tue, Apr 14 2015 10:57 PM

These things happen when you early adopt iOS updates. In the future before upgrading you may want to consult with B&O direct or your dealer to avoid having to wait on the patch. Most integrators will tell you never to update unless you speak with them first. Don't panic there will be an update rolled out to fix it all. I would imagine that is the same update that will enable some of the features that were added to the BLGW from it's latest update.  

Ah, you know... A little B&O here, a little there 

lonfred
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lonfred replied on Tue, Apr 14 2015 11:42 PM
Ok, all other of my app works as they should and IOS is updated several times a year but in the future I will give BO some extra days before I update IOS to newer version.

It will be interesting to see how many days it will take to solve the problems this time.
mjmedlo
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mjmedlo replied on Wed, Apr 15 2015 12:04 AM
I talked to BeoCare yesterday.

They are aware and are working on it.

I accidentally upgraded and am stuck too!!

stijndc
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stijndc replied on Fri, Apr 17 2015 3:49 PM
An update is now available in the Apple Store
lonfred
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lonfred replied on Fri, Apr 17 2015 6:45 PM
Good, now it works again!! Big Smile
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