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Beosound 3000 - no sound

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leosgonewild
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leosgonewild Posted: Wed, Apr 29 2015 2:31 PM
My BS3000 does not give any sound. Not through powerlink, neither through masterlink. Sad

Anyone knows what part needs to be exchanged?

"You think we can slap some oak on this thing?"

RaMaBo
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RaMaBo replied on Wed, Apr 29 2015 3:55 PM

Hi,

 

does it  react to the remote commands like starting the CD, play radio or go into standby?

Have you tried the headphone connector?

Maybe disconnect all your B&O devices from power, wait a few minutes and reconnect them one by one with a short delay so that the TV finds itself as videomaster and afterwards the BS3000 finds itself connected to masterlink as the audiomaster.

 

If this doesn't help try the BS300 as standalone system with speakers connected to it and Option programming to A-OPT 1 so that it can react to the remote.

I hope this helps a bit to isolate the failure.

 

 

Ralph-Marcus

leosgonewild
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It is master linked to the tv on v.opt 2. Bs3000 is a.opt 0. No sound from headphones either. Cd starts playing.

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RaMaBo
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RaMaBo replied on Wed, Apr 29 2015 4:54 PM

Ok, so try the power cycle. Maybe there's just a small hickup in the BS3000. The audio will be sent to the masterlink via electronic switches which are controlled by the BS3000 CPU.

 

Ralph-Marcus

leosgonewild
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I still have no luck with this. I ran all test modes, and I don´t get any errors. Any ideas?

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9 LEE
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9 LEE replied on Mon, May 4 2015 11:22 PM

Did you just do this link-up?

Try powering both the TV and the BS3000 off at the mains for a couple of minutes, then power them both up again. 

Also, try disconnecting the ML cable, set the BS3000 to A-OPT2 and plug the headphones in (or ideally some PL enabled speakers) and see what happens.

Lee

leosgonewild
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Tried it all Sad

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RaMaBo
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RaMaBo replied on Tue, May 5 2015 11:05 AM

Hi,

 

if you tried all test modes have you also tried the resetting of all values (TM31) and then checking as standalone with a headphone ? If not do TM27 to see if there are any errors stored. Also execute TM28 to check the RAM, ROM and EPROM of the processor.

Have you tried to connect a mp3player via AUX in connection, selecting  AUX ?

 

Ralph-Marcus

leosgonewild
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TM31 does nothing. I did the other TM´s, still no sucess.. No sound from aux either..

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RaMaBo
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RaMaBo replied on Tue, May 5 2015 3:43 PM

Silly idea but maybe the Mute Key is stuck on the keyboard.

What happens to the volume display on the BS3000 when you 'use' it standalone and increase or decrease the volume via the keyboard / by remote. Does it change or does it show just '--' ?

If you connect your Pentas to the BS3000 do they show something in the display?

 

 

Ralph-Marcus

Dave Farr
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Not a silly idea at all. Some don't know about the mute function but I think in this case Leo will. This on does seem a bit odd though.

Good luck Leo as you've only just got all of this set-up with you TV!

If you disconnect the Masterlink cable and have the speakers directly connected to the Beosound what happens?

Dave
leosgonewild
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There is no issue with the mute-button. I have tried both in masterlink-mode and in powerlink-mode. None of them gives sound. The connected speakers turn on when the unit is turned on.

 

This one is really making me scratch my head, since there are no error codes either. And yes, I have become the master off power-cycling :P

 

I am really concidering to bite the pillow on this one, and simply have it serviced at B&O. Angry

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9 LEE
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9 LEE replied on Tue, May 5 2015 5:54 PM

leosgonewild:

I am really concidering to bite the pillow on this one...

LaughingLaughingLaughing

Funny terminology.

 

leosgonewild
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Well, I know I will have this feeling after..

https://www.youtube.com/watch?v=_KqqRPvM_Sw

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leosgonewild
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Update: it was the cpuboard(?) having a problem with the input selection.

Repair cost including general service will be 176€. So I think I got away fairly cheap.

"You think we can slap some oak on this thing?"

iankw
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iankw replied on Sun, Jul 5 2020 12:59 PM

Reminds me of the Jeremy Thorpe scandal in the UK Smile

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