ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
Hi,
I have four Essence MKii and a Moment. On the BeoMusic App the Essences don't always all show up. Sometimes Linking them is not possible, other times it takes ages for them to do it. Restarting the App helps for a short moment - sometimes. Restarting the Essence hasn't helped.
It has also happened that the Plus signs for linking don't show up or that I could do everything except change the volume of a device.
Anyone, any ideas?`regardsStephen
Not much help maybe, but have you tried restarting your (WIFI) router?
Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Homeoffice: M3, Beocom 2 Library: Beosound Emerge, Beocom 6000 Bedroom: M5, Essence remote Travel: Beoplay E8 2.0, Beoplay EQ, Beoplay Earset
Hi Stephen
install the BeoTool on your iDevice and see for your self where the problem originate...
lonfred:I had the same problem with my Moment in the beginning, fixed Ethernet connection for the Moment and proffessional wi-fi access points solved the problem.
Excellent solution to many problems, to problems that not always appearing in using consumer goods but suddenly show up after buying NL products from B&O.
Low priced stable enterprise access is already price worthy from Ubiquity.
"Believe nothing you read and only half of what you see, let your ears tell you the truth."
Switch restart sometimes helps. All units are in the wired LAN. Only iPhones are in the wifi..
I would recommend setting an IP address reservation for each of your netlink products using your routers configuration page, or failing that, configuring each of the products to use a fixed IP address as this may alleviate the issues you are having with products randomly disappearing and reappearing.
Kind Regards,
Martin.