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I have a Essence MKII with IR receiver. It worked fine and just suddently it dosn´t work anymore! The IR receiver greenlight is blinking then i turn the volume wheel on the beo5. It work with the buttons vol up and down on the IR reciever. Any suggestions?
Did you try a simple power on / power off with the essence? Unplug it from the mains for a minute, plug it in again. Does it show the same behaviour? Did you change any option programming of the Essence?
First of all, i would restart the Essence. If this is not working, i would try to reset the essence.
Very important: Did you try this?
http://bogo.custhelp.com/app/answers/detail/a_id/13309/~/how-do-i-activate-sources-using-beoremote-one-or-beo4%3F
Please read this thread
http://archivedforum2.beoworld.org/forums/t/18599.aspx?PageIndex=2
as mentioned already, try this:
To use Beo4, you must set the audio system in A.OPT 1.
Set A.OPT 1 with Beo4…Point the Beo4 remote control at the IR-receiver of the audio system.