ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
Eclipse 65V1-32Beosound M5Essence MK2BLI
I have the same problem with my Avant 55 + Sky Q + BeoRemote One. Last week Sky Q suddenly started requiring me to double press for every action.
The remote works fine with other sources connected to the tv. I looked on the Sky Q updates website and noticed that they released an update to the
software just before it started happening, so it's maybe something that B&O need to release a fix for but haven't had chance / aren't aware of yet. Needs to
happen quickly though as it's a really irritating bug and takes twice as long to navigate through the tv guide!
A very strange problem. I have had occasions where the go button on my Beo 4 does not cause the desired result but it has been very intermittent so I have just ignored it.
But sitting here thinking about, I don't know why it would make a difference, but I wonder if batteries getting low could have any effect? Might explain why I have the problem only occasionally. And only with one button and only when in one specific menu of my satellite box.
Another thought I had, was to go in to the options menu of my BV7. I changed the the puc connection from ir to plug and tried both options under plug. Even when it is set to plug, the ir flashes. In one setting there were a couple of times I had to push buttons twice. In the other setting the satellite box was totally non responsive even though the ir continued to flash. It is a long shot, but any chance the settings got changed from ir to plug?
I am sure neither of these thoughts is correct, but thought I would offer them.
Beolab 28s Beolab 9s Beolab 12-3s Beolab 1s Beolab 6000s 2 pairs Beolab 4000s Beovision 7-55 Beovision 10-40 Beoplay V1 32 inch Beovision Avant 32 inch Beosound 1 (CD player) Beosound 3000 Beosound 5 Core Essence MKII Beoplay M5
Just got an email response Struer:
"SKY Q have issued a software update for the box causing this issue. We have updated the PUC accordingly - it will be available for download/update from the Service menu from tomorrow."
ljh16:Just got an email response Struer: " SKY Q have issued a software update for the box causing this issue. We have updated the PUC accordingly - it will be available for download/update from the Service menu from tomorrow."
Hello All
just seen a post in another thread and i thought I woudl update this.
My V1 was unaffected by the recent SKYQ software update.
It appears the latest version of the PUC fixes the problem after talking to my dealer but also it only affected the main SKYQ box not the Mini boxes.
Sean
The updated PUC fixed the double press issue but I definitely now have a lag between pressing a button and anything happening on the Sky Q menu. If I press a scroll button multiple times in quick succession it doesn't even register it. Feels almost like it takes as long to do anything as it did with the double press but I only need to press once, if that makes sense. I was told that it must be an issue with my IR sensor but I've tried moving it around but makes no difference. Does yours respond as quickly as using the Sky Q remote?
Yes the new PUC made no difference for me.