ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
same problems overhere....
I wonder if this has something to do with Spotify no longer supporting windows XP...It just stalls some time when you are using the playlists. I think it is a bit better then a month ago but it still stalls which is annoying
It was a very very stupid idea from B&O to use windows XP embedded.Although the BM5/BS5 is stable these days (except for the Spotify part....). The systyem reboots itself after a couple of days ( a way of keeping it stable I guess...)They should have gone for Linux, much more stable and you do not need to reboot every 3 days ... ;-) + easier support for the coming years.
It's a pity that software is now determining the age of a product and not the hardware... The BM5/BS5 is not even 7 years old...Maybe B&O should propose an upgrade price to the Moment for BM5/BS5 owners .... ;-)
nico
Greetings
I also am now having problems with Spotify on my Beosound 5.
None of the functions appear to work and I receive a message stating "LOADING". Nothing seems to load despite waiting 10 -15 minutes.
I have rebooted the unit several times via the beomaster.
I have logged out of spotify on my laptop and desktop.
I have deleted my spotify account and reinstalled on the beomaster 5 and still it doesn't work.
Up until about a week ago it worked perfectly fine.
My local dealer seems to know nothing of the issue and thinks it may be a 'wifi' issue. Given it is hard wired to the modem and NRADIO works fine, that certainly isn't the issue.
Any suggestions?
David
Beovision 8-40, Beocentre 6-26, Beocentre 2, Beolab 9's, Beogram 7000, Beogram 9500, Beo 5, Beolit 1000, 800, 700, 600, 400, Beocom 6's, Beotalk 1200
David Coyne: Any suggestions?
Hi Duels
Thanks for the reply.
I did as you suggested and unfollowed 'discover weekly'. This gave me a little more functionality however i still dont have all functions restored. For example i cant seem to use the search function anymore for a particular artist.. i just receive a 'loading' message which goes on forever , the whole unit then freezes and i have to reboot from the power again.
I must say i have had nothing but problems with my bang and olufsen sound systems... software after software problems... sometimes I wonder if it wouldn't be easier to just use an iPad- not as sexy but far more functional :(
Now 'daily mix' has appeared and i cant seem to be able to delete or unfollow- is there something im doing wrong?
Regards
still no solution with the spotify playback from playlists. it´s a big shame for b&o! the spotify playback was the big advertised function on the beosound 5. still software problems since weeks!
BS Ouverture, BS 9000, AV 9000, Avant 32 DVD, BV9, BV6-22, BS 5, BS 4500, BS 7000, BC 9500, Beo6, BL Penta, F1000, BLGW, etc....
nico vercammen: same problems overhere.... I wonder if this has something to do with Spotify no longer supporting windows XP...It just stalls some time when you are using the playlists. I think it is a bit better then a month ago but it still stalls which is annoying It was a very very stupid idea from B&O to use windows XP embedded.Although the BM5/BS5 is stable these days (except for the Spotify part....). The systyem reboots itself after a couple of days ( a way of keeping it stable I guess...)They should have gone for Linux, much more stable and you do not need to reboot every 3 days ... ;-) + easier support for the coming years. It's a pity that software is now determining the age of a product and not the hardware... The BM5/BS5 is not even 7 years old...Maybe B&O should propose an upgrade price to the Moment for BM5/BS5 owners .... ;-) nico
I would upgrade to a moment only when they use the same materials.
No plastic,no cheap chinees tablet
B&O make it 1000 euro more expensive and use real materials!
I had the same problem and deleting all the Spotify generated playlists (but keeping the ones i made manually), fixed the issue.
This system is becoming the biggest disappointment in my life... ;-)
I still cannot delete 'daily mix'.. I cannot see anyway to do it? I even went to Spotify help desk and they said it is not possible to delete.
I 'unfollowed' discover weekly and radar but cannot delete daily mix. How have others done this?
Some functionality returned after unfollowing discover weekly but not all functionality returned.
Any further suggestions?
David Coyne:I still cannot delete 'daily mix'.. I cannot see anyway to do it? I even went to Spotify help desk and they said it is not possible to delete. I 'unfollowed' discover weekly and radar but cannot delete daily mix. How have others done this? Some functionality returned after unfollowing discover weekly but not all functionality returned. Any further suggestions? Regards David Beovision 8-40, Beocentre 6-26, Beocentre 2, Beolab 9's, Beogram 7000, Beogram 9500, Beo 5, Beolit 1000, 800, 700, 600, 400, Beocom 6's, Beotalk 1200
Same problem here (since december 2016) and deleting all the Spotify generated playlists (but keeping the ones i made manually), fixed the issue.
Thank you to the forum to help this sort out.
Hi, today ALL playlists is gone in Beosound 5. It willl not load playlists at all. Really bad!
I will take this issue to a new level with Bang&Olufsen!
It sooooo badwill to sell this junk for soooo much money!!!
best regards
Martin Strom
Sweden
NEW! Beovision Eclipse 65 2nd generation (G1) with floorstand (from STB Brackets), Beolab 50 front, Beolab 3 rear, 2 x Beoplay A6 linkrooms, 2xBeoremote one BT, Beosound 9000 Mark III (sw 3.4), Beosound 5 (for DLNA only), Philips Hue (all lights in the home), Oppo UDP-203, Apple TV 4K (2021 model). Beoremote HALO, 3xBeoplay Charging pad, Beoplay M5
My BS5 has been working up until yesday, now it will not load any playlist. Tryied to delete all, and delete account. Nothing!
come on B&O ! It's been months!
peter
Beovision eclipse 65, Beolab 50, Beolab 18, Beovision 11, Beolab 3, Beolab 2, BeoVision 10, MLGW, BeoLink converter Nl/Ml, Beosound 5, BLGW
As of today, Spotify is no longer working on BS5 !
Peter
it says : "Spotify premium is required for this device"
not even an official statement from B&O ...
I do not understand how B&O is handeling this ...I'm not happy at all ...lets all write B&O care we do not accept this
nico vercammen:it says : "Spotify premium is required for this device"
I got the same message.
Positive: they send a message: Spotify Premium is required for this device
Other side: This is really a shame. I have Spotify Premium
B&O and Spotify are definitly not in control or they are screwing their customers.
My advice for future customers: do not trust your B&O dealer. In the end you will get screwed by B&O.
All promises are fake,
Contact Spotify as well, I´ve done that to their helpdesk since they only have mentioned that they would remove the function from Bang&Olufsens televisons but the sound system should continue to work including Beosound 5.
I claimed that my premium account doesn't´work anymore.Stefan
BS3 DVB-HD, BV7-40 MKIII, BC6-26, BC6-23, BV4-50/BS2, BS5, BS9000, BL3500, MLGW, BLGW, PlayMaker, - BS6500, BS4500, LX6000, VX7000, MX5500, VX5000 - Beo6, Beo5, BeoTimex2, Linctonic
Just got a mail from Spotify in Danish explaining that the support of Spotify for my BeoSound 5 Speaker (yes it says SPEAKER... ) is going to be excluded soon. So there you have it
BeoVision Eclipse 55, BeoPlay S8 (sub+rears), BeoPlay A9 MKII (living room), BeoVision Avant 32 DVD (retro gaming, basement), BeoLab 4000 (entertainment room, basement), BeoSound 8 (workshop), 2x BeoPlay S3 (PC), BeoPlay A1, BeoPlay H2/H3 (on the go)
Got that email as well. Spotify functionality is not a part of Beosound5 anymore. For me, it is goodbye B&O, and I'm not coming back.
In that case I'am leaving too after more than 30 years...
Stefan E:We should not blame B&O here it's Spotify you should blame that close down the service that have been running on their system side, they call it an improvement in the usability to close down the system Beosound 5 have interfaces with. So ask Spotify for an explanation why you are forced to buy new hardware that will never work so integrated as the solution we have had or as you say invest in a complete new system setup... What an improvement for their customer... Mail them at office@spotify.com BV7-40 MKIII, BC6-26, BV4-50/BS2, BS5, BS9000, BL3500, MLGW, BLGW, PlayMaker, Beo6, Beo5, BeoTimex2, Linctonic, BS6500, BS4500,LX6000
Sorry, but we bought the beosound5 at b&o with the Spotify features – so b&o have to care!
For me it sound like a license fee problem between spotify and b&o. what’s next? No deezer on the beosound moment? How long will this work?
I think b&o has now (only with a good support!) this options:
- pay license fee to Spotify and find a solution.
- softwareupdate to integrate Spotify connect to beosound5
- softwareupdate to integrate deezer to beosound5
- swap offer to upgrade to the moment (inkl. Nl/ml converter if needed)
- reduced price of a beosound essence for beosound5 costumer
but I think this all not gonna happened.
I got this answer from spotify in Dutch: it says they are removing the spotify app from (all) Bang &Olufsen devices to "improve the spotify-experience".
Bedankt voor je e-mail. We geven je graag wat meer informatie over Spotify op je Beosound 5. Omdat we de Spotify-ervaring willen verbeteren, verwijderen we de app uit Bang & Olufsen apparaten. Met nieuwe draadloze streamingmogelijkheden is het nu nog eenvoudiger om Spotify te verbinden met al je apparaten, in plaats van voor elk apparaat een app te hebben. We denken dat deze verandering het luisteren naar muziek nog veel gemakkelijker maakt. Geen zorgen, er zijn nog heel veel manieren om Spotify te streamen op je tv. Bekijk onze gids of ga naar www.spotify.com/tv. We kijken ernaar uit om in de toekomst op nieuwe, interessante manieren met je te jammen. Fijne dag toegewenst, Peter
Found this information on Spotify´s development site
"Important! LibSpotify and CocoaLibSpotify are no longer under active development on any platform and are considered deprecated. If you are building applications for iOS or Android, please use the iOS SDK or Android SDK. We hope to be able to provide you with a new library for other platforms.
Until then, you can request new keys for use with existing projects built on libspotify, such as home media center plugins. If we decide to issue a key for your purpose, you will receive it via email. Please note that we don’t have an estimated timeline for this process. Please be aware that we cannot offer active support or guarantee future functionality on LibSpotify or CocoaLibSpotify.
I've heard from a local B&O dealer, that B&O is busy with testing some new software for the BS5.
That was 2 months ago, he had a BS5 with the Beta-version running, but could not (not allowed to) tell me more about the changes.
Fingers crossed, hope good news will follow soon.
Prices of BS5 systems are dropping verry hard. A secondlife dealer only gives me 600-650 euro's for my BS5 system
That would be great news,but why is it all so secret?
Don't know...
Maybe they completly want to change over to another music streaming service, for example Deezer.
Anyway, hope to hear soon, because this won't do good. Not for BS5 owners, but aswell for B&O itselfs.
Many people start complaining now, that is no good for their image!
Remy:Many people start complaining now, that is no good for their image!
Do they even care? It's the same for the support of Airplay 2 or not... Many brands announced that they will support it (or not) on their old audio systems. B&O stays silent!
Rich people buy it anyway......
koning:Rich people buy it anyway......
Haha...very good!
Your right
benoit: Remy:Many people start complaining now, that is no good for their image!Do they even care? It's the same for the support of Airplay 2 or not... Many brands announced that they will support it (or not) on their old audio systems. B&O stays silent!
Sorry, but I do not understand this Spotify issue. The BS5 was/is a Netradio player and a DLNA media player. The Spotify functionality was introduced much later and more over it never had the complete Spotify experience.
The point why I sold my BS5 was the support of Windows XP Embedded. This ended beginning last year. But everybody do seem Spotify more important!
advice: use the BS5 without connection to the www, at least as little as possible or be sure the have your security covered! you do not "wannecry"