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ARCHIVED FORUM -- March 2012 to February 2022
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This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022

 

Deezer Not Working - Homemedia Issue

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This post has 7 Replies | 1 Follower

ssbrig
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ssbrig Posted: Fri, Sep 9 2016 2:45 AM

Deezer on Avant-55 has not been working for about two months.  Received the response below from BeoCare.  Anyone else having issues connecting to Deezer through Avant?  Still no word back from BeoCare around potential timing to resolve. 

We are in contact with Deezer. Deezer servers for homemedia equipment seems to be the problem here.

Kind regards,
Ayrton Campos | Product Support

jans
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jans replied on Fri, Sep 9 2016 6:17 AM
Same On my V1
vlohjr1
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vlohjr1 replied on Fri, Sep 9 2016 6:51 AM
ssbrig:

Deezer on Avant-55 has not been working for about two months. Received the response below from BeoCare. Anyone else having issues connecting to Deezer through Avant? Still no word back from BeoCare around potential timing to resolve.

We are in contact with Deezer. Deezer servers for homemedia equipment seems to be the problem here. Kind regards, Ayrton Campos | Product Support

Yes same here for at least 9 months reason as per beocare apparently senior mgt at bo not happy
Aussie Michael
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i'll try it tomorrow and report back

 

i tried last month and i think it was ok 

vikinger
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Deezer radio channels working OK on my BV11. (I am not a Deezer subscriber).

Takes some time and a lot of double clicks for the Deezer homepage to disappear and for the menu page to come up.

Graham

BeoHut
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BeoHut replied on Fri, Sep 9 2016 9:30 PM
Deezer works on my Avant-55, V1-32 and all the other multiroom devices.

Try in the televisions in settings a factory reset of homemedia. Then login again. That worked for me.

I'm located in the Netherlands.

Greets'

BeoHut
Razlaw
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Razlaw replied on Fri, Sep 9 2016 9:54 PM

Is working on my V1 in the USA.  

Beolab 28s Beolab 9s Beolab 12-3s Beolab 1s Beolab 6000s 2 pairs Beolab 4000s Beovision 7-55 Beovision 10-40 Beoplay V1 32 inch Beovision Avant 32 inch Beosound 1 (CD player) Beosound 3000 Beosound 5 Core Essence MKII Beoplay M5

t034780
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t034780 replied on Fri, Sep 16 2016 4:57 PM

Same over here on my Avant 55. Sometimes by selecting Deezer from remote and randomly pressing play or go button it does work. But this can sometimes take quite a long time. When can we expect a solution for this B&O?

Both providers Spotify (no multiroom) and Deezer (this longlasting error) seem to be hard to overcome? Can B&O support t least project a date when this will be solved?

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