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ARCHIVED FORUM -- March 2012 to February 2022
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This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022

 

Beovision 14 issues

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This post has 304 Replies | 7 Followers

phirstpro
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phirstpro replied on Thu, Mar 16 2017 11:27 AM

mr_anders_son:

Ok som positive reflection instead of all bads...

* Bluish parts in the shadows seems to be fixed! One of my top prio.

* TV seems faster in the menu and start-up

* Picture improvement overall

 

when it's error free I'm very positive about my setup  I love the picture quality and sound, I even love it when it's switched off it's so aesthetic to look at (BV14 Oak, BL18 Oak main, BL8000 rear.

would just love to have confidence in using it and not wait for the next thing to "pop up" or for it to crash out.  

Its also a real shame I can no longer connect my 3200 and 3500 to my main system via ML!

 

mr_anders_son
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More crashes then ever with the latest SW.

If not all the problem is solved in next update the tv goes backSad

BeoVision Haermony 65"...BeoLab 28 Anthracite....BeoLab 17 as REAR....BV10-32....BC6-26....Beosound 9000....Beosound 1 New York edt....Beogram 4002....Beoplay Emerge....Beoplay M5....Beoplay M3....Beoremote Halo....BeoRemote One BT....Beo6....Beo4....Beo4 Cinema....BeoLink 7000....Serene....H95 Black LTD....H9i Rimowa....6 x H6....Form 1....U70...

ThatGuyFromDenmark
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Is that the beta or the latest public release?

Sandyb
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Sandyb replied on Tue, Mar 21 2017 9:31 AM

my guess is that it might be beta, as it was not pushed out publicly, but requested by dealers.....but the final version may not be too different......i believe the next major update (functionality wise) is not until week 24....

mr_anders_son
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Sandyb:

my guess is that it might be beta, as it was not pushed out publicly, but requested by dealers.....but the final version may not be too different......i believe the next major update (functionality wise) is not until week 24....

Beta!

But will it make any differents??

And my BV14 will be replaced for s second time!

At least change the contrast glass.....

BeoVision Haermony 65"...BeoLab 28 Anthracite....BeoLab 17 as REAR....BV10-32....BC6-26....Beosound 9000....Beosound 1 New York edt....Beogram 4002....Beoplay Emerge....Beoplay M5....Beoplay M3....Beoremote Halo....BeoRemote One BT....Beo6....Beo4....Beo4 Cinema....BeoLink 7000....Serene....H95 Black LTD....H9i Rimowa....6 x H6....Form 1....U70...

Sandyb
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Sandyb replied on Tue, Mar 21 2017 2:51 PM

not sure replacing the TV for another 14 helps, as software of course is the main issue.....unless you have other hardware issues of course.....

mr_anders_son
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I know but my contrast glass is not ok!

BeoVision Haermony 65"...BeoLab 28 Anthracite....BeoLab 17 as REAR....BV10-32....BC6-26....Beosound 9000....Beosound 1 New York edt....Beogram 4002....Beoplay Emerge....Beoplay M5....Beoplay M3....Beoremote Halo....BeoRemote One BT....Beo6....Beo4....Beo4 Cinema....BeoLink 7000....Serene....H95 Black LTD....H9i Rimowa....6 x H6....Form 1....U70...

koning
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koning replied on Tue, Mar 21 2017 4:48 PM

oh my god!

 

mr_anders_son
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koning:

oh my god!

Yeah BUT I shall telll you that this is what I see but had enhanced the picture so B&O really see what I meen!

BeoVision Haermony 65"...BeoLab 28 Anthracite....BeoLab 17 as REAR....BV10-32....BC6-26....Beosound 9000....Beosound 1 New York edt....Beogram 4002....Beoplay Emerge....Beoplay M5....Beoplay M3....Beoremote Halo....BeoRemote One BT....Beo6....Beo4....Beo4 Cinema....BeoLink 7000....Serene....H95 Black LTD....H9i Rimowa....6 x H6....Form 1....U70...

kuyttendaele
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Received feedback from BeoCare concerning the ongoing issues with the Speaker-Groups... after the detailed report with various scenarios I sent over the engineers in Struer were able to replicate the experience I'm having... and confirmed that there is an issue... No timing concerning the resolvement.

 

Karel.

 

BartS
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BartS replied on Fri, Mar 24 2017 6:22 AM

kuyttendaele:

Received feedback from BeoCare concerning the ongoing issues with the Speaker-Groups... after the detailed report with various scenarios I sent over the engineers in Struer were able to replicate the experience I'm having... and confirmed that there is an issue... No timing concerning the resolvement.

 

Karel.

 

It is positive to see that the message has landed finally, so there is hope......Smile

BartS
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BartS replied on Fri, Mar 24 2017 6:28 AM

Sandyb:

not sure replacing the TV for another 14 helps, as software of course is the main issue.....unless you have other hardware issues of course.....

My Horizon was switched for a new one and there are much less stability issues..... It is not perfect yet, but at least I get the idea that the stability issues were more serious in the first badges of Horizons & 14's.

Fansastic
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Fansastic replied on Fri, Mar 24 2017 7:05 AM
BartS:

My Horizon was switched for a new one and there are much less stability issues..... It is not perfect yet, but at least I get the idea that the stability issues were more serious in the first badges of Horizons & 14's.

It looks like the latest software update is self learningSmile as my Horizon is working almost flawless over the last week. If someone told me that B&O is amending the software "secretly" through the beta update, I would almost believe it..Big Smile

Even the silly certains look more fluent now

BV Harmony 65 / Eclipse 55 / BL 50 / 19 / 18 / BS 2 all brass

BV Horizon 48 / V1 40 / BL 17 / Beoplay S3 all black

V1 / BL 3 / BS Essence MKII / Beoplay A3 all white

BS Moment / BS 3000 / BS 3200 / BL 400 all silver

Headphones / bluetooth speakers / BLC NL-ML / BLGateway

I know…B&O virus has grown on me ! 

digi
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digi replied on Sun, Mar 26 2017 4:02 PM

Hello,

after some discussion with B&O HQ my dealer replaced the mainboard of the BV14. Now the software of the TV is much more stable and the main problems are solved. There are still some minor software issues but this was a great step forward Lets have a Party !!!

Digi

BV 14-55 mit BL 18, BL 8000, BL 2, BeoRemote One-BT, ATV 3; BS 9000 & BS Core & BS 4500 mit BL 12-3, BL 12-2, BeoLink 1000; BeoLine mit BC 2, BC 6000; BS 8; BeoVox CX100; BeoTime (analog), BeoTime (digital); Earphone A8; Beoplay H3 + P2

Sandyb
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Sandyb replied on Sun, Mar 26 2017 4:19 PM

good to hear.......my main recurring issue is that the Guide button on the remote sometimes misbehaves, calling up the TV tuner guide even if Sky is selected (i.e. a cable box)......switching sources and back again sorts it out, but this is a bit of a new one......difficult to separate the issues between B&O issues such as this one, and general Android TV issues, which Sony owners also have experienced seemingly.......

BartS
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BartS replied on Mon, Mar 27 2017 6:52 AM

digi:

Hello,

after some discussion with B&O HQ my dealer replaced the mainboard of the BV14. Now the software of the TV is much more stable and the main problems are solved. There are still some minor software issues but this was a great step forward Lets have a Party !!!

Digi

This strengthens my thought that there also have been some hardware issues, as my new Horizon (switched) is far more stable (though not 100% yet) as well.

Remaining issues however are still there.

- List-function does not show the selected source-options via the "my buttons" (appeared after current beta-update);

- Side-effects (like halo's) in moving shots (moving backgrounds / camera sweeps) are stil there. It improved but B&O should be able to make it (nearly) perfect as other cheaper brands can. This has not improved since the last beta-update.

- Android pop ups appear.

- Speaker menu is sometimes slow.

- Subwoofer does not always kick in when a scource is selected. You need to apply the speaker group via the Beoremeote a second time.

- The BV occasionally changes bassmanagement setting on its own.

 

 

 

Fansastic
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Fansastic replied on Mon, Mar 27 2017 11:03 AM
I encounter some strange behaviour of the Moment and the Horizon. Not sure what causes the problem, so I give it a try in this threat also.

When listening through the Moment and the connected TV speakers of the Horizon, after approx. 2 hours the stand-by mode is selected. Both Moment and TV go in stand by. Settings in Moment are selected for auto power off after 24h, the Horizon does not have a clear setting for auto power off for NL sources. The regular timer is set for power off after 4h.

Hope this will be amended in near future update. Thanks B&O

BV Harmony 65 / Eclipse 55 / BL 50 / 19 / 18 / BS 2 all brass

BV Horizon 48 / V1 40 / BL 17 / Beoplay S3 all black

V1 / BL 3 / BS Essence MKII / Beoplay A3 all white

BS Moment / BS 3000 / BS 3200 / BL 400 all silver

Headphones / bluetooth speakers / BLC NL-ML / BLGateway

I know…B&O virus has grown on me ! 

ThatGuyFromDenmark
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Any news on when the new Multiroom software will become generally available?

 

The B&O website still says "Available at the end of March 2017", so I guess it's within the next couple of days?

Sandyb
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Sandyb replied on Tue, Mar 28 2017 3:26 PM
I believe that is a bit misleading (on the website)...from what I understand, full multi room functionality won't arrive until week 24....so I'm not holding my breath personally speaking
ThatGuyFromDenmark
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Ok, but unless they are outright lying, some multiroom functionality should be made available within the next couple of days? Do you have any insight into what this might be? (If indeed anything at all)

kuyttendaele
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In the mean time... I'm getting a beta software which would resolve the speaker group issues I'm having. At first there was no timing but received a mail from BeoCare that, with my permission, they will update my set... Go! :-)

Also... Did a photoshoot of an B&O event last Friday... See if you can spot new(ish) products :-)

https://www.flickr.com/photos/kuyttendaele/albums/72157679862322861

Karel.

Millemissen
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Man, your photos are absolutely gorgeous, exellent - a joy to look at Yes - thumbs up

And no, I did not spot anything new(ish).

MM

There is a tv - and there is a BV

Chris
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Chris replied on Tue, Mar 28 2017 4:43 PM

kuyttendaele:
Did a photoshoot of an B&O event last Friday...

Given the delicious snacks, I better would change my future purchases from Ostend to Knokke Big Smile

"Believe nothing you read and only half of what you see, let your ears tell you the truth."

kuyttendaele
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Chris:

Given the delicious snacks, I better would change my future purchases from Ostend to Knokke Big Smile

Please do so! With my regards Smile

Just to be clear... In this event a PhD was explaining what kind of influence music and sound can have on our taste... So 4x 2 snacks prepared by a Michelin Chef were served in combination with garbage sound (you don't need 90€ K speakers for that) and then with well sorted out music.. of just no music at al...

Karel. 

Sandyb
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Sandyb replied on Tue, Mar 28 2017 5:04 PM

i believe that is referring to the update (limited multiform) that we got a few weeks ago.....remember that was not pushed out, but requested by dealers, so in a way unofficial....my guess is that it "becomes" official by the end of March, by inference.......i have been told that the full multiform won't be delivered until the week 24 update...........dont shoot the messenger, just reporting what i have been told....

kuyttendaele
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I have the limited rolled-out (on request of dealer) W10 update; after the W10 update (QM153E.0.4.0.102 relezase date 2017-03-07 17:03:39) I forwarded a detailed report to BeoCare with regard to the Speaker Groups/bass issue; B&O engineers were able to reproduce the problem and today received an email that they want to push another beta to my set.

The BV14/Horizon platform was a mess when released... but I have a feeling that B&O is doing all it can to iron out the bugs and that they are very aware of the issues their customers are having.

Karel. 

mr_anders_son
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New software out now!

Updating in progress.....

BeoVision Haermony 65"...BeoLab 28 Anthracite....BeoLab 17 as REAR....BV10-32....BC6-26....Beosound 9000....Beosound 1 New York edt....Beogram 4002....Beoplay Emerge....Beoplay M5....Beoplay M3....Beoremote Halo....BeoRemote One BT....Beo6....Beo4....Beo4 Cinema....BeoLink 7000....Serene....H95 Black LTD....H9i Rimowa....6 x H6....Form 1....U70...

Seanie_230
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Good luck all.

This might swing me to buy a Horizon

Eclipse 65
V1-32
Beosound M5
Essence MK2
BLI

mr_anders_son
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I'll think it is the official release...I had beta so can not see any changes from that....

BeoVision Haermony 65"...BeoLab 28 Anthracite....BeoLab 17 as REAR....BV10-32....BC6-26....Beosound 9000....Beosound 1 New York edt....Beogram 4002....Beoplay Emerge....Beoplay M5....Beoplay M3....Beoremote Halo....BeoRemote One BT....Beo6....Beo4....Beo4 Cinema....BeoLink 7000....Serene....H95 Black LTD....H9i Rimowa....6 x H6....Form 1....U70...

Alexwebb
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Alexwebb replied on Fri, Mar 31 2017 8:31 AM
Still having issues with the Remote, since the beta update. For example the remote, yesterday when my wife turned on the TV - the list function of the Beoremote did not show the menu options for the selected source (Sky Q) when the TV was turned on via the programmable buttons.
Hope this will be sorted on the official release!!!🙏
phirstpro
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phirstpro replied on Fri, Mar 31 2017 9:15 AM

mr_anders_son:
I'll think it is the official release...I had beta so can not see any changes from that....

 

I'm going to wait until I get some feedback first before I update. Things are going quite well for me just now and I don't want to upset anything!

All the best with it.

 

ThatGuyFromDenmark
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My Horizon cannot find the update :(

Been waiting patiently since January, so this is immensely frustrating. It's been reinstalled via the menu, plugged directly into the router via cable and default configuration on the router. No dice.

I'm going to run a packet capture on this, but if anyone knows where I can download the update that would be really helpful. I see it's connecting to portal.beo.com, and the packet capture will reveal more, but damn this is annoying.

On the support page it's still the old firmware that's up for grabs.

Fansastic
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Just downloaded new update on Horizon, now on version QM153E.0.4.0.115, dated 2017-03-22

Let's see what is new in relation to the "beta" version that was pushed through by the dealer.

BV Harmony 65 / Eclipse 55 / BL 50 / 19 / 18 / BS 2 all brass

BV Horizon 48 / V1 40 / BL 17 / Beoplay S3 all black

V1 / BL 3 / BS Essence MKII / Beoplay A3 all white

BS Moment / BS 3000 / BS 3200 / BL 400 all silver

Headphones / bluetooth speakers / BLC NL-ML / BLGateway

I know…B&O virus has grown on me ! 

kuyttendaele
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Received a mail from BeoCare today that my beta-version which would fix the nasty speakergroup/bass management bug was ready for my TV and requested to test the software...

Installed it tonight... and... and... and... YESSS... B&O has managed to fix the bug!

QME153E.0.4.0.116 / 2017-03-24 10.28.33 IST

So... happy customer as that sound issue was a big showstopper for me!

Karel.

BartS
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BartS replied on Thu, Apr 6 2017 9:01 AM

Finally. I hope for the general release soon.

Sandyb
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Sandyb replied on Thu, Apr 6 2017 9:07 AM
My BV14 seems to behaving very well now!

I've had the recent update for 10 days now, so hopefully everyone's experience will be good now.....without wanting to be premature, it now feels close to a premium product...and damn does it look good
ThatGuyFromDenmark
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Got the general release two days ago, but haven't spent much time with it (surprising considering how desperate I was to get it!), but my limited usage seems to be improved.

Though the first thing I saw when it turned on after the update was "Google Play Services has stopped" or something :) No problems since, and Multiroom seems to be working though I have to figure out how to do it the best way - connect the speakers to the TV or the Moment?

 

 

Fansastic
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ThatGuyFromDenmark:

Got the general release two days ago, but haven't spent much time with it (surprising considering how desperate I was to get it!), but my limited usage seems to be improved.

Though the first thing I saw when it turned on after the update was "Google Play Services has stopped" or something :) No problems since, and Multiroom seems to be working though I have to figure out how to do it the best way - connect the speakers to the TV or the Moment?

I am on the .115 release and still not too happy with multiroom yet. The Moment uses the speakers connected with the Horizon and that is not 100%. When I start playing music from the Moment, the TV has problems starting up. Sometimes it does start, sometimes not and have to unplug power of TV to get is rebooted again.

Also there is still no possibility to adress a speaker group to the Moment from the TV menu.

Only way is to make a myButton on the remote.

When I use the MyButton first to start up the TV and te Moment, it works well but then the sound problem (no subwoofer) as Karel described occurs.

This will be fixed in the .116 software, as said by Karel. Hopefully the Multiroom function is also improved in that version.

BV Harmony 65 / Eclipse 55 / BL 50 / 19 / 18 / BS 2 all brass

BV Horizon 48 / V1 40 / BL 17 / Beoplay S3 all black

V1 / BL 3 / BS Essence MKII / Beoplay A3 all white

BS Moment / BS 3000 / BS 3200 / BL 400 all silver

Headphones / bluetooth speakers / BLC NL-ML / BLGateway

I know…B&O virus has grown on me ! 

ThatGuyFromDenmark
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Thanks, that is exactly the kind of issues I was vary about. I listen to music more than I watch TV, so I think the right solution for me is to connect the speakers to the Moment, and join the Moment to the Horizon when there's a movie on. But I guess I will not be able to use surround sound then?

Fansastic
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ThatGuyFromDenmark:

Thanks, that is exactly the kind of issues I was vary about. I listen to music more than I watch TV, so I think the right solution for me is to connect the speakers to the Moment, and join the Moment to the Horizon when there's a movie on. But I guess I will not be able to use surround sound then?

Correct, no surround sound if you connect your speakers to the Moment. Also you will miss the sound processing of the Horizon and that seems a bit of a los, because you really can tweak the sound very well to fit into the room situation. Connect your speakers to the TV and use them with the Moment, even not perfect yet, it is working and I'm sure within due time it will work 100%. With the BV11/V1 it was working perfectly!

BV Harmony 65 / Eclipse 55 / BL 50 / 19 / 18 / BS 2 all brass

BV Horizon 48 / V1 40 / BL 17 / Beoplay S3 all black

V1 / BL 3 / BS Essence MKII / Beoplay A3 all white

BS Moment / BS 3000 / BS 3200 / BL 400 all silver

Headphones / bluetooth speakers / BLC NL-ML / BLGateway

I know…B&O virus has grown on me ! 

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