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Bang & Olufsen App

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This post has 70 Replies | 10 Followers

Rudi Pedersen
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For your information (translate by me from text below)

My question: when is Standby All and Standby per product ready and when can we have DNLA access to the content using the new APP

B&O answer: We are working on Standby All and Standby and will be ready with few weeks. DNLA access will be provided this spring.

 

--------------------- Danish text -----------------

Hej Rudi

Tak for dit feedback.

Vi arbejder på Standby og Standby All som vi regner med at levere indenfor et par uger. Du burde også kunne forvente adgang til DNLA i løbet af foråret.

best regards,
Cloud & Apps team 
Bang & Olufsen A/S
Email: appsupport@bang-olufsen.dk
Web: www.bang-olufsen.dk
FAQ: https://support.bang-olufsen.com/hc/en-us/sections/203061005

 

Rudi

7. mar. 22.08 CET 

Email: rudi@riis-pedersen.dk
FirstName: Rudi
LastName: Pedersen

Title: Sluk alt

Hej, denne app er allerede meget bedre end BeoMusic. Lidt feedback...der mangler en Sluk alt knap og måske en sluk Per enhed. Jeg vil også gerne kunne vælge min egen musik fra min dnla disk, hilsen Rudi

 

MrAndersen
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Hi Jan and Millemissen

We're aware of this and have a fix going out today. This will also include some crash fixes and images disappearing from music and radio pages on certain navigation patterns. 

I'm sorry for the inconvenience. The fix will be live in 2-3 days depending on app store review time. 

Thomas, Bang & Olufsen

MartinRK
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MartinRK replied on Wed, Mar 8 2017 11:21 AM
@Thomas - Can you confirm, that the new app will be supporting the Essence mk I in a later release?

Currently the BeoMusic app does not work with the mk I in IOS 10.2, which is reporter to B&O through my dealer, but the fix is probably not first priority rights now...
Sal
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Sal replied on Sun, Mar 12 2017 5:22 PM

Rudi Pedersen:

For your information (translate by me from text below)

My question: when is Standby All and Standby per product ready and when can we have DNLA access to the content using the new APP

B&O answer: We are working on Standby All and Standby and will be ready with few weeks. DNLA access will be provided this spring.

I just began to play with the new App this morning. And until the above functions are added, it really isn't a replacement for BeoMusic. Don't get my wrong, it's pretty. But I find it at the moment to be a fancy playback device, rather than anything more. I'm eager to see this app perhaps take the place of BeoMusic with the necessary added functionality (i.e. standby, source selection -- including DLNA (hopefully with search), etc)

Aussie Michael
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I started playing with the new X iOS app today when I got home

I added the products and I found it very easy and intuitive. So many times these types of things B&O suck at (aka when you had to connect a playmaker when it first came out to your wireless network)

I really like the app and for me it really works well. I seem to use deezer and tunein. Most of my cd collection is on deezer

I like the way things are grouped now and I like how easy it is to change the volume on each connected device if required.

For people like my dad I think he would find this app much easier than beomusic

Beomusic is difficult "backing out" of what you're currently in. I must admit j haven't tried that in the new x app but will try that now
Henrik
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Henrik replied on Mon, Mar 13 2017 9:21 AM

Sharing is caring, right?

I thought I'd share an issue I notified the iOS app crew about, and the reply I got.

My (shortened down) message:

1: In the "current playing" view, the album picture covering the top half of the screen is often missing. This seems to happen if I start playing something from Deezer using the interface on the Moment, and then open the app afterwards. If I start playing something using the app, the album picture is ok.
2: In the same view, the little heart does not seem to reflect whether I have loved a track or not. It is black either way. If I press it, it flashes white once and turns black again immediately.

And the (shortened down) reply I got this morning:

1) We'll try to reproduce this issue, thanks for the detailed description
2) This is an issue caused by the combination of the Moment and the app. The Moment does not correctly provide the app with the source of the music (e.g. Deezer) so we cannot determine if we are able to favorite the track. I believe we'll be updating the app to remove the heart icon for the Moment for this reason until the Moment

Other than that, I asked for shuffle/repeat, and iPad version, and an apple watch app. The two first they're working on, as far as I could gather, though they couldn't commit to a specific timeline. The last one they took note of as a feature request.

Has anybody else experienced that first bug as well?

I think this is going to turn out really well. I like the direction this is heading in, both with the Moment software and the iOS app, and I like the aggressive pushing of updates and the involvement by B&O "officials" here on the forum. I see a bright (and not so distant) future for a connected B&O world. Smile

-h.

mbolo01
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mbolo01 replied on Mon, Mar 13 2017 12:35 PM
Henrik:

1: In the "current playing" view, the album picture covering the top half of the screen is often missing. This seems to happen if I start playing something from Deezer using the interface on the Moment, and then open the app afterwards. If I start playing something using the app, the album picture is ok.

I have the same behavior with the BeoMusic app, this is due to the Moment not providing the album cover link to the app when streaming is initiated from the Moodwheel.

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

Aussie Michael
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Some behaviour i have noticed on the X ios app that could be improved in future versions

 

If i tap my BS1 without using the app and then i start the app, it doesn't show me "whats playing now" 

 

For example, I was playing something on the a9 earlier in the dining room, then went out and the a9 was off

 

Later i went to sit down next to DARIUS BS1 and then tapped the top, then tried to tap again to change to deezer and it didnt work, so i went to the app, and it showed the a9 but i didnt want to play that tune in.  So it would be better to show a now playing ?

 

I like that on the app you select your music then you select your device - that is more intuitive that selecting your device then the source then the music 

Weebyx
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Weebyx replied on Wed, Mar 15 2017 6:50 AM

New version out ...

I really really like the intervals and progress that this app updates with.

It gives me the faith back, that B&O have seen the light, and that they need to act quick and not let stuff just die, this is what is required now, since the move to more SW than HW.

Great !!

Can't wait to see the future now :)

/Jacob

Aussie Michael
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Cheers, thanks Weebyx

I saw the update after your post

It says that it "this version fixes a bug where credentials for Deezer and TuneIn were deleted on the product"

 

So this explains why when i tapped to change the source and deezer wouldn't start

Now i must check my credentials. 

 

Agree with you mate that they are really pulling their finger out getting their software quickly deployed if there is a bug

That's why in the other post i said in 5 words that they are changing - this is exactly what i was referring to.  I think they realise if they don't - they'll all be out of jobs becuase the brand wont survive. 

AnalogPlanet
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So true on both statements.

OT: I like the new app very much, would be fantastic to have some kind of mood play functionality - but let's settle for the shuffle first. :)

Rudi Pedersen
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Hi Thomas

In general, I like the new APP better than Beomusic and it works overall faster and better,

I have one issue showing up yesterday, I play some music from RadioTunes on the TuneIn "radio" by adding the link in the wen setup. This has worked well and still works.

But, the new B&O app can not handle this radio station.

When I try to select this radio station nothing happens - but works well on the Moment or Essence if I use the local control, so the app seems like not knowing this way of setup

Looking forward to have this solved in a coming release

BR Rudi

elephant
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elephant replied on Mon, Mar 20 2017 7:53 AM
Michael:

+1 on thanking you for participating in the forum and giving us some clarity on the development side. I too have already submitted feedback.

+1+1

Is that +2 ?

PS I do like it's look after 1 hour of testing

BeoNut since '75

Henrik
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Henrik replied on Tue, Mar 21 2017 10:51 AM

I feel stupid for asking, because this has to be just me who is missing something... but what is the thing with the order of the albums in the Music section?

Seven of my favourite albums are shown on the index page, as my "favourite albums", but how does the app choose these? Doesn't seem to be either the albums I favourited last, or the albums I've listened to most.

If I press the three dots in the lower right tile I get a list of all my albums. But again, how are they sorted? Doesn't seem to be neither alfabetically by artist or album name. Or chronologically, neither by date added or release date. Is there somewhere I can choose how they are sorted? A setting that I've missed?

Thanks to anyone who can shed some light on this. The new app is getting better, but I have actually found myself using the BeoMusic App still, because of this.

-h.

Millemissen
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Using the new app:

when I see my V1 there as a device on my NL and click that, I am prompted to setup Google Cast.

Following the instructions I am redirected to the Google Home app in order to set it up as a member of a (cast) group.

The (iOS) app asks me to search for 'the hotspot' of my V1 to access the configuration.....

However my V1 is hardwired to my network. I have the wifi dongle, though - but never used it.

 

Is offering Google Cast for the V1 a bug in the app?

Or is there another way to configure it as a cast receiver.

P.S. I never heard of Google cast support for the V1 etc - but I must admit, that I get somewhat pussled by this behaviour of the app.

That said - cast support for V1/BV11/Avant 2014/BSys4 would be fantastic !!!!!!

 

Has anyone further knowings here - Mr Anderson please elaborate.

 

 

MM

 

There is a tv - and there is a BV

Sandyb
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Sandyb replied on Thu, Apr 20 2017 1:42 PM

i see the same as you for my BSys4, though only when i go to my products under settings........and then i get / follow the same path as you.....i don't have a dongle for my BSys4, so.....

In the new app, if i select my BSys4 in the usual way (i.e. tap on the product icon shown at the right of the Chose what to play grey band at the bottom of the screen).......then you shouldn't be prompted to set up Google cast.....as it is, control of sources (guess similar for the BV11 etc) is limited.......but that should get populated over time i assume.......

MrAndersen
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@Millemissen: This is a bug. The cast flow must not be triggered for TVs. I will have this fixed right away so that we can have it out in the eminent release.

Millemissen
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@Thomas

What a pity ---- I was almost beginning to hope for a coming Google cast support on the V1 etc ;-(

But thanks for checking, anyway.

MM

There is a tv - and there is a BV

Philip1979
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Philip1979 replied on Tue, Jul 18 2017 12:01 AM

Hi Thomas

Yesterday I downloaded the new Bang & Olufsen app onto my iPhone 7. Since upgrading to the new app, I'm experiencing crackling noises when I adjust the volume. Im using the soundmoment, which is hard wired into my 55" Avant TV. My BeoLab 5 speakers are also hard wired into the TV. I've swirched off the TV and Soumdmoment for 20 seconds but to no avail. I've also installed the new app on my partner's smart phone, but still no joy. Do you have any recommendations? 

Regards, Phil 

 

 

 

Philip1979
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Philip1979 replied on Tue, Jul 18 2017 12:01 AM

Hi Thomas

Yesterday I downloaded the new Bang & Olufsen app onto my iPhone 7. Since upgrading to the new app, I'm experiencing crackling noises when I adjust the volume. Im using the soundmoment, which is hard wired into my 55" Avant TV. My BeoLab 5 speakers are also hard wired into the TV. I've swirched off the TV and Soumdmoment for 20 seconds but to no avail. I've also installed the new app on my partner's smart phone, but still no joy. Do you have any recommendations? 

Regards, Phil 

 

 

 

L1NO
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L1NO replied on Tue, Jul 18 2017 12:32 AM

Millemissen:

Using the new app:

when I see my V1 there as a device on my NL and click that, I am prompted to setup Google Cast.

Following the instructions I am redirected to the Google Home app in order to set it up as a member of a (cast) group.

The (iOS) app asks me to search for 'the hotspot' of my V1 to access the configuration.....

However my V1 is hardwired to my network. I have the wifi dongle, though - but never used it.

 

Is offering Google Cast for the V1 a bug in the app?

Or is there another way to configure it as a cast receiver.

P.S. I never heard of Google cast support for the V1 etc - but I must admit, that I get somewhat pussled by this behaviour of the app.

That said - cast support for V1/BV11/Avant 2014/BSys4 would be fantastic !!!!!!

 

Has anyone further knowings here - Mr Anderson please elaborate.

 

 

MM

 

Don't they mean the TV switches to the HDMI input of the chromecast when used trough the app? The Sys4 does not use HDMI-CEC but does respond to certain signals like on. Sounds interresting.

Tassos
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Tassos replied on Tue, Jul 18 2017 6:39 AM

If I understood correctly your problem you shouldn't worry cause I am experiencing the same with a pair of beolab 18 connected on a V1.

The set up:

moment using V1's speakers. Beolab 18 connected to V1.

 

I found a way to overcome the problem but not very convenient. If you go to the upper right corner and you tap on the icon where you see all the available products and you pick your tv you can put the volume up or down without any noise. In my case (even from that screen) if I was trying to increase/decrease the volume from the moment slider I always had noise and some times heratic behaviour, but when you move the TV's slider the moment slider follows without any problem. Inconvenient? Yes but for the moment it is the only solution I found Smile 

Tassos
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Tassos replied on Tue, Jul 18 2017 6:42 AM

So sorry I forgot to quote Sad

 

Philip1979:

Hi Thomas

Yesterday I downloaded the new Bang & Olufsen app onto my iPhone 7. Since upgrading to the new app, I'm experiencing crackling noises when I adjust the volume. Im using the soundmoment, which is hard wired into my 55" Avant TV. My BeoLab 5 speakers are also hard wired into the TV. I've swirched off the TV and Soumdmoment for 20 seconds but to no avail. I've also installed the new app on my partner's smart phone, but still no joy. Do you have any recommendations? 

Regards, Phil 

 

 

 

 

 

If I understood correctly your problem you shouldn't worry cause I am experiencing the same with a pair of beolab 18 connected on a V1. 

The set up:

moment using V1's speakers. Beolab 18 connected to V1.

 

I found a way to overcome the problem but not very convenient. If you go to the upper right corner and you tap on the icon where you see all the available products and you pick your tv you can put the volume up or down without any noise. In my case (even from that screen) if I was trying to increase/decrease the volume from the moment slider I always had noise and some times heratic behaviour, but when you move the TV's slider the moment slider follows without any problem. Inconvenient? Yes but for the moment it is the only solution I found

Millemissen
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L1NO:

Millemissen:

Using the new app:

when I see my V1 there as a device on my NL and click that, I am prompted to setup Google Cast.

Following the instructions I am redirected to the Google Home app in order to set it up as a member of a (cast) group.

The (iOS) app asks me to search for 'the hotspot' of my V1 to access the configuration.....

However my V1 is hardwired to my network. I have the wifi dongle, though - but never used it.

 

Is offering Google Cast for the V1 a bug in the app?

Or is there another way to configure it as a cast receiver.

P.S. I never heard of Google cast support for the V1 etc - but I must admit, that I get somewhat pussled by this behaviour of the app.

That said - cast support for V1/BV11/Avant 2014/BSys4 would be fantastic !!!!!!

 

Has anyone further knowings here - Mr Anderson please elaborate.

 

MM

Don't they mean the TV switches to the HDMI input of the chromecast when used trough the app? The Sys4 does not use HDMI-CEC but does respond to certain signals like on. Sounds interresting.

As Mr Anderson already confirmed, this is a bug in the app.

It should not offer Google Cast for a V1, since there is no support for casting in the tv.

 

As for a possibly connected ChromeCast donge (via HDMI) - this would not work so, because there is no way, that the app can know which kind of external device is connected to a HDMI-input on the tv.

Those who want to sort of 'NL-integrate' a CCA dongle connected to a tv, can make it part of a 'Cast Group' and will have to activate the input used with the BeoRemote in order to have it 'join-in' to the cast session.

 

MM

There is a tv - and there is a BV

mbee
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mbee replied on Mon, Feb 5 2018 9:26 PM

Ok, so here is my latest bug report :

- Essence remote becomes again unstable on an Essence MKII under 1.15.17881 firmware, I have to delete it and reboot the Essence to be able to pair it again.

- Radio is becoming unusable : some radios like french RFM station are just unavailable (it jumps from it to the next one when trying to select it), while it's completely available on the TuneIn app. Strange behavior. Add to this that from time to time by just clicking left or right on the Essence remote, the station jumps to a completely different list of radio stations (going to "local stations" from "favorites" for instance seems to be the usual behavior).

I'm quite fed up trying to just use normally the products I paid for... I was hoping that the good feedback from the dev team will solve the basic issue soon and add some usability, but we're seeing less and less updates, less and less new features recently... It seems that the dev team is as frustrated as us...

I hope to get my stuff working correctly soon, wishing all the best to the dev team, but I fear that B&O is just losing ground more and more in this technological battle.

Aussie Michael
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I’d just like to report that I have no bugs Whistle and none on the App too Lets have a Party !!!

Love the app and like how the Avant now appears in it.

Roy
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Roy replied on Fri, Feb 9 2018 7:41 PM
I am still struggling with the shuffle functionality. I am using Deezer hifi in combination the B&O app, the beovision Eclipse and the beoplay A6. When I activate the shuffle button nothing happens, the song are not shuffled and the song are also not played in random order.

Please can you help me.

Beovision Elclipse 55”, Beolab 8000, Beoplay A6 and M5

vytoX
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vytoX Sad [:(] replied on Fri, Aug 3 2018 10:53 PM

Can someone at B&O fix the horrible alarm functionality on the app, please!

My Sonos cheapie has an easy way to wake to music, by setting an alarm. My very pricey A9 does not, unless I were to decide to subscribe to TuneIn subscription service. I don't know what is happening in Denmark, but in the US, Spotify is the #1 streaming app, by a wide margin. While TuneIn I had never even hear of, until I set up the A9. No, I don't want to subscribe to a second, much less prominent music service. Would you also please let me wake to whatever I have set up with DLNA, too? Thanks!

And can someone explain to me what the heck does it mean to wake to "Standby" or "All Standby"? This is a true head-scratcher, which the app does nothing to explain. Does this mean it's a choice for folks who would like to have music playing at them all night, then go silent when it's wakeup time?? I don't understand what else it could mean.

 

jans
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jans replied on Sat, Aug 4 2018 6:48 AM
vytoX:

Can someone at B&O fix the horrible alarm functionality on the app, please!

My Sonos cheapie has an easy way to wake to music, by setting an alarm. My very pricey A9 does not, unless I were to decide to subscribe to TuneIn subscription service. I don't know what is happening in Denmark, but in the US, Spotify is the #1 streaming app, by a wide margin. While TuneIn I had never even hear of, until I set up the A9. No, I don't want to subscribe to a second, much less prominent music service. Would you also please let me wake to whatever I have set up with DLNA, too? Thanks!

And can someone explain to me what the heck does it mean to wake to "Standby" or "All Standby"? This is a true head-scratcher, which the app does nothing to explain. Does this mean it's a choice for folks who would like to have music playing at them all night, then go silent when it's wakeup time?? I don't understand what else it could mean.

+1

I already adressed this in previous threads and also mentioned it to MrAndersen of the B&O app team. They are aware that it needs to be improved. Not sure how high this request is on their priority backlog Sad
Hiort
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Hiort replied on Sat, Aug 4 2018 7:48 AM
vytoX:

Can someone at B&O fix the horrible alarm functionality on the app, please!

My Sonos cheapie has an easy way to wake to music, by setting an alarm. My very pricey A9 does not, unless I were to decide to subscribe to TuneIn subscription service. I don't know what is happening in Denmark, but in the US, Spotify is the #1 streaming app, by a wide margin. While TuneIn I had never even hear of, until I set up the A9. No, I don't want to subscribe to a second, much less prominent music service. Would you also please let me wake to whatever I have set up with DLNA, too? Thanks!

And can someone explain to me what the heck does it mean to wake to "Standby" or "All Standby"? This is a true head-scratcher, which the app does nothing to explain. Does this mean it's a choice for folks who would like to have music playing at them all night, then go silent when it's wakeup time?? I don't understand what else it could mean.

Standby and all standby give you the option to switch off either your single device or all your devices at a certain time.

You can also set the timer to either start to play an alarm or music from Tunein.

Tunein is a free internet radio service.

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Homeoffice: M3, Beocom 2  Library: Beosound Emerge, Beocom 6000 Bedroom: M5, Essence remote  Travel: Beoplay E8 2.0, Beoplay EQ, Beoplay Earset

CB
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CB replied on Sat, Aug 4 2018 8:16 AM
vytoX:
Can someone at B&O...

You’d better ask B&O directly (through the B&O app or their website) than on the Beoworld forum...

vytoX:
While TuneIn I had never even hear of, until I set up the A9. No, I don't want to subscribe to a second, much less prominent music service.

TuneIn is not like Spotify, it's a way to access almost every radio on the planet!
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