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Beoplayer App bugs

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This post has 25 Replies | 4 Followers

leduds
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leduds Posted: Fri, Sep 21 2012 9:22 PM

Good evening, I updated my iDevices yesterday with iOS6: since this morning, Beoplayer fails both on iPhone & iPad. Is it just me or is there indeed an update to come for the App?

Thanks in advance. 

Beocom 6000 - Playmaker Mk2 - Beolab 17 - Beoremote Essence - H8 - H5 -  Beoplay A1 - Beoplay M5

Vienna
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Vienna replied on Fri, Sep 21 2012 10:19 PM

leduds:
Is it just me or is there indeed an update to come for the App?

It's NOT only yours, mine also crashed.

The Fruitcompany is no exeption - new software needs bugfixes and hence differences between
pre-releases for the developers like B&O and the final versions are normal...

Unfortunately the final release of OS6 contains bugfixes for their IOS that crash the B&O app.   

BnO customer service told me, they are aware of the problem since yesterdays and are working on an update. 

 

Raeuber
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Raeuber replied on Fri, Sep 21 2012 10:20 PM
Yes you are right, Beoplayer app fails with IOS 6 when you will change the channel.

Hope an update will be available since christmas...

/Räuber
linder
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linder replied on Fri, Sep 21 2012 10:22 PM

leduds:

Good evening, I updated my iDevices yesterday with iOS6: since this morning, Beoplayer fails both on iPhone & iPad. Is it just me or is there indeed an update to come for the App?

Thanks in advance. 

I think you are correct.  There appears to be a bug.  I have a Beolit 12 and an iPhone 4s with IOS6.  When I start the Beoplayer app, it will play the last internet station selected.  When I try to select another station, the app disappears.  I hope there is an update soon.  Thanks. 

 

ngnear
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ngnear replied on Sun, Sep 23 2012 8:59 AM

When I start the App it is in the "clock" view. When I try to change to any other view it crashes.

Andrew
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Andrew replied on Wed, Sep 26 2012 11:26 AM

i have the same problem - on both iPad and iPhone - it's stuck on the last radio station and I can't select another one - glad it's not just me.

Andrew
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Andrew replied on Wed, Sep 26 2012 11:26 AM

i have the same problem - on both iPad and iPhone - it's stuck on the last radio station and I can't select another one - glad it's not just me.

Paul W
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Paul W replied on Wed, Sep 26 2012 1:10 PM

UNBELIEVABLE!!!

200+ Apps on my iPhone AND the B&O one is the only one that doesn't work!

I use this app for its great variety of radio stations.

Seven days on and it still hasn't been fixed. VERY VERY SHODDY SERVICE FROM B&O.

A company that prides itself on quality & premium products should have sorted this out within one or two days maximum! 

No apology from B&O. What company is this??? Highly unimpressed!!!

linder
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linder replied on Wed, Sep 26 2012 3:41 PM

I am beginning to think that B&O has outsourced probably all of their software development and just don't have a competent group that coordinates updates for their products.  Apple did not make the launch of IOS6 a secret.  The updated Beoplayer should have been ready the next day after the release of IOS6.  I don't think they understand how pervasive this is because IOS6 is supported on iPhone 3Gs, 4G, 4Gs and now iPhone 5.  This also include 2 versions of the iPad.

Except for playing music from iTunes, I mostly used Beoplayer for internet radio.

This global launch of new and wonderful products on Oct 11th is rumored to be about products dependent on software.  How can they be trusted?

 

elephant
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elephant replied on Wed, Sep 26 2012 6:15 PM

crashes on my 3GS too ... the crash is "just" the GUI so the App keeps running and in one case kept playing the station 

but TuneIn Radio works ... so if you need a substitute try that

linder:
Apple did not make the launch of IOS6 a secret.

true ... but my sons tell me that iOS6 has changed behaviours and it is a problem with the new game they are perfecting ... and that others had reported the problem to Apple during the beta program and it is still not fixed !

so maybe it is not all B&O's "fault" (but most likely it is ...)

BeoNut since '75

linder
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linder replied on Wed, Sep 26 2012 6:52 PM

Thanks Elephant.  I do have other apps for internet radio.  I am being unusually harsh on Bang & Olufsen because they have to understand they are playing in the big leagues with Apple.  What if someone asks for a demo of a Beolit 12 or a Beosound 8 using airplay at an Apple store and the app crashes while the Apple salesperson is saying how great this Beo stuff is?

Look in the app store in iTunes for Beoplayer and look at the recent comments.  Sorry I don't know how to do a link into the iTunes store.   You sons are correct with the observation that much change in IOS6 but not so much visually.

Beoplayer should have been on their quality control check list.  They have to get this right even though it seems like a minor thing.  Regards,

 

Vienna
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Vienna replied on Wed, Sep 26 2012 6:54 PM

elephant:

so maybe it is not all B&O's "fault" (but most likely it is ...)

YES - in this rare case - (NO...) !

To my knowledge a prelelease of iOS6 was supplied to other manufaturers like B&O.
Unfortunately the OS needed some bugfixes (no software, not even from APPLE Sad is
perfect when newly released).

BeoPlayer worked with the pre-release of iOS6 - but the bugfixes needed by APPLE
for their own OS cause the recent problems ...

Developers of affected apps now have 7x24 jobs ...

  

  

DoubleU
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DoubleU replied on Wed, Sep 26 2012 7:53 PM

Relax guys.. There is a new release with support for iOS6. 

Paul W
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Paul W replied on Wed, Sep 26 2012 8:04 PM

Hi DoubleU

Any idea when the update will be?

I actually really like this app for all of its radio stations and being honest, I use it everyday so this is double annoying! :)

linder
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linder replied on Wed, Sep 26 2012 8:06 PM

DoubleU:

Relax guys.. There is a new release with support for iOS6. 

Works for me.  Thanks

DoubleU
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DoubleU replied on Wed, Sep 26 2012 8:20 PM

Paul W:

Hi DoubleU

Any idea when the update will be?

I actually really like this app for all of its radio stations and being honest, I use it everyday so this is double annoying! :)

It's has been released today. But may be it's country related. I'm located in the Netherlands..

Vienna
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Vienna replied on Wed, Sep 26 2012 9:10 PM

DoubleU:

Relax guys.. There is a new release with support for iOS6. 

Thx DoubleU for info - BeoPlayer works on iOS 6

 

Paul W
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Paul W replied on Wed, Sep 26 2012 10:41 PM

Excellent! Nice to have it working again!

Peter the Biker
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After updating it works like a charm, even no ressurrection of old bugs ...

Peter the biker

maillotpa
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maillotpa replied on Thu, Sep 27 2012 3:20 AM

hi beoplayer is now ok for IOS6

Schlaumeier
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maillotpa:

hi beoplayer is now ok for IOS6

no, it is not!

Beste Grüße / Best regards

Schlaumeier

 

Setup Livingroom: BeoVision 10-40 and 10-32, BeoLab 6000 front, BeoLab 4000 rear, BeoLab 11, Ouverture, Apple TV 2 & 4, Airport Express, 6 x LC2.

Other Rooms: 3 x BeoSound 8, BeoVision 8-26, MX 4002, 2 x Keyring, 2 x Beolit 15, A1, Airport Express, 4 x Beo4, 2 x Beocom 5

 

 

elephant
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elephant replied on Thu, Sep 27 2012 8:12 AM

Schlaumeier:
maillotpa:

hi beoplayer is now ok for IOS6

no, it is not!

what problem are you seeing - same one ? or a different one ?

BeoNut since '75

Schlaumeier
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... i cant't delete.

Beste Grüße / Best regards

Schlaumeier

 

Setup Livingroom: BeoVision 10-40 and 10-32, BeoLab 6000 front, BeoLab 4000 rear, BeoLab 11, Ouverture, Apple TV 2 & 4, Airport Express, 6 x LC2.

Other Rooms: 3 x BeoSound 8, BeoVision 8-26, MX 4002, 2 x Keyring, 2 x Beolit 15, A1, Airport Express, 4 x Beo4, 2 x Beocom 5

 

 

Vienna
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Vienna replied on Thu, Sep 27 2012 10:26 PM

Schlaumeier:
... i cant't delete.

Partially I can confirm your findings.

I could delete "working" stations - but it seems you can't delete an empty entry in your fav-list
(eg a station that has ended service / a station beeing not any longer part of the B&O bouquet)

 

 

elephant
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elephant replied on Thu, Sep 27 2012 10:32 PM

Vienna:

Schlaumeier:
... i cant't delete.

Partially I can confirm your findings.

It could delete "working" stations - but it seems you can't delete an empty entry in your fav-list
(eg a station that has ended service)

which is probably the very thing that everyone would want to delete !

( but a difficult software test case to construct ? )

BeoNut since '75

Schlaumeier
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Vienna:

Partially I can confirm your findings.

I could delete "working" stations - but it seems you can't delete an empty entry in your fav-list (eg a station that has ended service / a station beeing not any longer part of the B&O bouquet)

... that's it!

Beste Grüße / Best regards

Schlaumeier

 

Setup Livingroom: BeoVision 10-40 and 10-32, BeoLab 6000 front, BeoLab 4000 rear, BeoLab 11, Ouverture, Apple TV 2 & 4, Airport Express, 6 x LC2.

Other Rooms: 3 x BeoSound 8, BeoVision 8-26, MX 4002, 2 x Keyring, 2 x Beolit 15, A1, Airport Express, 4 x Beo4, 2 x Beocom 5

 

 

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