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ARCHIVED FORUM -- March 2012 to February 2022
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This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022

 

Customer Support recruitment for B&O

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This post has 4 Replies | 1 Follower

Ferdinand
Top 150 Contributor
Malmö, Sweden
Posts 541
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Gold Member
Ferdinand Posted: Tue, Nov 5 2019 2:45 PM
The company 5SA is looking for a Customer Support Agent that is fluent in Danish and English to serve B&O customers - no news under the sun but I wanted to share as 5SA seems to be as far from B&O values (?), ideas, standards (?) as possible

Maybe I am getting old (40+) but never in my wildest dreams would have matched tech-saffy game nerds with B&O. 5SA seems like a young minded, fresh quirky company though.

Another thing, home office required with own PC and phone Unsure , and then they write ‘we’ll provide all the tools’ (ehm?)

One will never know, it might change for the better

, for many the customer service is very poor so all help is welcome.

Rob - Danish AV
Top 200 Contributor
Melbourne
Posts 376
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Probably set these people up with the "hi, Can I Help You" chat box at the bottom of a lot of websites. Basic product knowledge and forwarding requests to the right department.

 

My guess of course, But a step in the right direction.

Jeff
Top 25 Contributor
USA
Posts 3,793
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Jeff replied on Tue, Nov 5 2019 11:53 PM

Leading to the inevitable call where a person with a Sri Lankan answers the phone saying "Hallo, my name is Sven, how can I help you?"

Jeff

I'm afraid I'm recovering from the BeoVirus. Sad

Jeff
Top 25 Contributor
USA
Posts 3,793
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Jeff replied on Wed, Nov 6 2019 8:48 PM

Sri Lankan ACCENT. Jeez, how did I forget to type that.

Jeff

I'm afraid I'm recovering from the BeoVirus. Sad

Duels
Top 50 Contributor
England
Posts 2,553
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Duels replied on Wed, Nov 6 2019 8:56 PM
Jeff:

Sri Lankan ACCENT. Jeez, how did I forget to type that.

Jeff

I'm afraid I'm recovering from the BeoVirus.

Nicely clarified Jeff. Not so amusing anymore but probably for the best.
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