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This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022

 

Beoremote Halo, the future B&O remote control

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This post has 626 Replies | 9 Followers

Carolpa
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Carolpa replied on Wed, Oct 14 2020 5:21 PM
Dyssegaard:
I have noticed that B&O have updated their Halo support page with supported products:

https://support.bang-olufsen.com/hc/en-us/articles/360049745891-Which-products-can-be-controlled-by-my-Beoremote-Halo-

Harmony and Eclipse are no longer on the list, and sw-versions have been updated as well. Best regards - Dyssegaard

Living room: Beovision Eclipse 55, Beolab 3 / R1 (back), Beolab 2 / R1 (sub), AppleTV 4K, Bedroom: Beovision 11-40 , AppleTV 4 . Home office: Beolit 12, Kitchen: Beoplay M5 . Travel: Beoplay H8, Beoplay A1. NAS: WD My Cloud Home / Plex DLNA Server.

I just added the Harmony and the Halo just can control the same sources as before. Note: no video sources are supported.

Ferdinand
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Ferdinand replied on Thu, Oct 15 2020 2:20 PM
I saw the Halo at my dealer on Saturday, and although I was already intrigued since the first leaked video it didn’t disappoint at all, knowing that some people do not like it.

I would have a very limited use-case for my BS1, as my other B&O products are too old, but I still want to have one. That it is a great achievement.

There is probably no good rationale explanation why one would spend ca 700$ on a volume remote control. I am now having tough discussions with the FS (wife), as she states ‘you buy Halo I say Hejdå (goodbye) Big Smile

And then my dealer came up with the great idea that I need a Core as well for my BS9000 😀

I love his enthusiasm.

“I have to work on my core” I tell my wife in return Smile

To be continued, and please do see the Halo IRL it is amazingly cool.

Jaffrey2230
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Amazing design but priced a little too high to be an automatic buy for many people. My set up would really benefit from a Halo. Right now, I have a docked iPad Pro running the B&O App as a remote for my B&O music. It is also all aluminum and glass and including the wireless Logitech BASE dock, the Halo costs hundreds of dollars more! It is still tempting. The Beoplay H95 on the other hand was an easy buy for me...you pay more, you get more. O well...still getting that itch for the Halo.

B&O in my life 😊: 

 

  • Beolab 8002 + Beolab 2 + Beosound Core with Essence Remote (Office)
  • Beolab 6000 + Beolab 11 + Beosound Core with Essence Remote (Bedroom)
  • Beoplay A9 Mk2 (Living Room)
  • Beosound 1 with wireless dock (Portable)
  • Beosound Balance (Dining)
  • Beoplay H95 (Focused listening, travel)
  • Beoplay H9 (3rd gen) (retired)
  • Beoplay P6 (Portable)
  • Beotime wall clock (hallway entrance)
  • BMW X5 50i with B&O Audio Package (Commute/drive)

 

 

 

kawo
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kawo replied on Thu, Oct 15 2020 8:21 PM

To make it easer for you to pull the plug on the Halo, just learned the B&O increased the price for the BeoRemote One dramatically (at least in Germany, new MSRP is 300 Euro!!!

moxxey
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moxxey replied on Thu, Oct 15 2020 9:39 PM

Ferdinand:
There is probably no good rationale explanation why one would spend ca 700$ on a volume remote control. I am now having tough discussions with the FS (wife), as she states ‘you buy Halo I say Hejdå (goodbye) Big Smile

Just checked. The Halo is a staggering C$1200 in Canada? 😲

poodleboy
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poodleboy replied on Thu, Oct 15 2020 9:53 PM

moxxey:

Ferdinand:
There is probably no good rationale explanation why one would spend ca 700$ on a volume remote control. I am now having tough discussions with the FS (wife), as she states ‘you buy Halo I say Hejdå (goodbye) Big Smile

Just checked. The Halo is a staggering C$1200 in Canada? 😲

They are just balancing the Loonie against the US Dollar to protect commerce across the "soft" border, as if it mattered. 

Mikipidia
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Mikipidia replied on Thu, Oct 15 2020 11:37 PM
Don’t forget that b&o gets imported through the US to canada and american import taxes apply to b&o in canada too... that’s partially why the prices are extra silly overthereUnsure

New: Beovision Harmony, Beolab 50's, Beolab 28's, Beolab 18's, Beolab 17's, Beosound Stage & LG, Beosound 2, Beoplay M3, Beoplay A1, Beoplay Portal, Beoplay H4 gen 2, Beoplay E8 3.0

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poodleboy
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poodleboy replied on Fri, Oct 16 2020 2:04 AM

Mikipidia:
Don’t forget that b&o gets imported through the US to canada and american import taxes apply to b&o in canada too... that’s partially why the prices are extra silly overthereUnsure

Probably little different from EU.  What you seem to be calling import taxes, we call sales and use taxes and are paid on one side of the border; not both, and I have lived on both sides. Depending on which state, province, or commonwealth you live in, between US and Canada, it's probably a wash on consumer goods. Autos is a very different story. At the end of the day, Halo costs a whole lot of dollars, Canadian or US. 

seethroughyou
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Ferdinand:

I saw the Halo at my dealer on Saturday, and although I was already intrigued since the first leaked video it didn’t disappoint at all, knowing that some people do not like it.

I would have a very limited use-case for my BS1, as my other B&O products are too old, but I still want to have one. That it is a great achievement.

There is probably no good rationale explanation why one would spend ca 700$ on a volume remote control. I am now having tough discussions with the FS (wife), as she states ‘you buy Halo I say Hejdå (goodbye)

And then my dealer came up with the great idea that I need a Core as well for my BS9000 😀

I love his enthusiasm.

“I have to work on my core” I tell my wife in return

To be continued, and please do see the Halo IRL it is amazingly cool.

R

You’ve said there is no goo reason to buy a Halo and your other gear is too old, so I’m logically and emotionally unable to understand why you’d spend money on it....won’t it become an expensive waste?

.

 

 

Present: BL90, Core, BL6000, CD7000, Beogram 7000, Essence Remote.

Past: BL1, BL2, BL8000, BS9000, BL5, BC2, BS5, BV5, BV4-50, Beosystem 3, BL3, DVD1, Beoremote 4, Moment.

.

seethroughyou
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agree. there are many trying to rationalise buying this remote just because it’s new and B&O.... with little regard for it becoming in all probability yet another limited and unsupported product in B&O’s long history of limited and unsupported products.

.

 

 

Present: BL90, Core, BL6000, CD7000, Beogram 7000, Essence Remote.

Past: BL1, BL2, BL8000, BS9000, BL5, BC2, BS5, BV5, BV4-50, Beosystem 3, BL3, DVD1, Beoremote 4, Moment.

.

laseralex
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laseralex replied on Fri, Oct 16 2020 7:18 AM

Oh dear, B&O has just lost control of their name "Halo" for an electronic device . . .

Introducing Amazon Halo – Measure body composition, activity, sleep, and tone of voice

http://www.amazon.com/dp/B07QK955LS/

Sources: 2x Beosound Moment • 4x Beosound Essence Mk II
Speakers: 3x Beolab 8000 • 2x Beolab 6000 • 2x Beolab 3 • 3x Beolab 2
Integrated:  1x Beosound 2 • 1x Beosound Level • 4x BeoPlay M5 • 1x BeoPlay A6
Control:  16x* Essence Remote  • 1x Beoremote Halo

* Yes, really! 🤦‍♂️

Duels
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Duels replied on Fri, Oct 16 2020 7:39 AM
moxxey:

Just checked. The Halo is a staggering C$1200 in Canada? 😲

Sounds a lot but at the current exchange rate (approximately 1.7) that’s pretty much the same as the UK. I must admit I’m struggling to pay £700 for one, beautiful as it looks.
Hiort
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Hiort replied on Fri, Oct 16 2020 8:11 AM

kawo:

To make it easer for you to pull the plug on the Halo, just learned the B&O increased the price for the BeoRemote One dramatically (at least in Germany, new MSRP is 300 Euro!!!

Same here in Sweden. BR1 is now 3000 SEK ....

Noted on B&O webpage that Essence remote is shown but there is no way to order. Discontinued?

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Homeoffice: M3, Beocom 2  Library: Beosound Emerge, Beocom 6000 Bedroom: M5, Essence remote  Travel: Beoplay E8 2.0, Beoplay EQ, Beoplay Earset

Mikipidia
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Mikipidia replied on Fri, Oct 16 2020 10:59 AM
poodleboy:

Probably little different from EU. What you seem to be calling import taxes, we call sales and use taxes and are paid on one side of the border; not both, and I have lived on both sides. Depending on which state, province, or commonwealth you live in, between US and Canada, it's probably a wash on consumer goods. Autos is a very different story. At the end of the day, Halo costs a whole lot of dollars, Canadian or US.

No i do not mean that. Sales tax is 21% here. The harmony sells for something like ~$6 grand more than straight up conversion in the US and that’s the asking price pre sales tax(conversion from here 21% included) also when i look at the second hand market in canada 18’s for instance seem to go for above, or around, the new price here. I know the canadian dollar-y-doo isn’t the strongest, but the price of second hand bl3’s even seems silly high compared to here. The “cheaper” ones i’ve seen were just above 3 grand in cana-dough, which is a lot more than here even with conversion and all.

The US has an import tax on luxury goods and B&O products come through B&O USA(company) to Canada

New: Beovision Harmony, Beolab 50's, Beolab 28's, Beolab 18's, Beolab 17's, Beosound Stage & LG, Beosound 2, Beoplay M3, Beoplay A1, Beoplay Portal, Beoplay H4 gen 2, Beoplay E8 3.0

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trackbeo
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trackbeo replied on Fri, Oct 16 2020 6:30 PM

Mikipidia:
The US has an import tax on luxury goods and B&O products come through B&O USA(company) to Canada
I can find no original sources to corroborate your assertion.  

Back in 2016, Trump "floated the idea" but I could not find anything at the US CBP website which says that luxury tax was actually implemented.  Besides, although the Halo is priced very high, it's still under $1000 and there is unlikely to be any specific "multiple of non-luxury price" method of calculation.  (Just imagine if such were applied to B&O's charging pad!-)  More typically, luxury tax is expressed as, e.g. "a single item of clothing valued more than $1500" or somesuch, with broad categories of goods.

Recently a threat was made on French luxury goods specifically, in retaliation for threatened "GAFA Tax" on American multinational tech titans.  But not Denmark -- Trump must have a soft spot for Margarethe.  All of which matters not, because the Halo comes from... China.  Import tariffs on remote controls used to be zero, but there is recently a 4.9% import tariff (8526.92.50, "radio apparatus for remote control, not used in video game") plus any overriding tax on goods assembled in or composed principally of components from China, which, until recently, has excluded most consumer electronics, but that either just changed, or is about to change, or who the ƒu¢k knows, because this administration just keeps making $h!t up as they go along.

For a very long time, there has been a roughly-30% B&O-levied markup applied to prices in North America.  I used to sigh and accept that it supported a full distribution & support team in Deerfield, IL.  But they are all gone.  My dealer is gone too -- therefore clearly *they* weren't keeping the lion's share of that 30%.  Now the markup just pays for a sales rep in New York or New Jersey somewhere.  Shipping of website orders in NA has been outsourced.  Obviously their support has been outsourced.  New Beolab 18s are costly: over $10,000 with wood grilles, plus the 19 is $4500.  Plus sales tax of ~6% most states.  (For those who wish to compare with their local shop, 20's here are priced at US$15,000, 50s cost 40,000-plus, and 90s are about $85,000.00.  Compared to the Danish Prisliste, that's between 20-40% markup, but for example, the Stage & Beosound 1 are only ~10% at US$1750.  By way of comparison, Revel (USA, luxury good) Ultima2 Salon2 speakers are $22,000 per pair, about the same price as B&W 802/D3s here in the USA.)  

But back to the Halo: not tariffed exceptionally by the US (this week!), MSRP $900, which is not as far above Danish prices as most B&O products!

AnalogPlanet
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All of that is pretty usual thing I guess, just compare the price of a (new) iPad Air in the US vs Europe. And any other Apple product, btw. So the Halo, being the EU product, probably gets priced the other way around.

Mikipidia
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Mikipidia replied on Fri, Oct 16 2020 7:31 PM
The salestax(vat/btw etc) of 21% is included in the pricelists here, if the product is sent abroad that is not payed here. So if i ordered 50’s at asking price outside the EU from my dealer that would get an instant 21% pricecut, so i’d pay my dealer 5 and a bit grand in euro’s less than the pricetag in store. So the pre sales tax figure here for 50’s is ~$29000 US Dollar. That’s including all the dealers cut and b&o’s cut, no deals etc. So that’s an enormous markup.

I’ll see if i van find it again, the import tax thing and what not. I think it applies above a certain amount iirc. Eitherway it’s not helpful for b&o’s business in north america.

New: Beovision Harmony, Beolab 50's, Beolab 28's, Beolab 18's, Beolab 17's, Beosound Stage & LG, Beosound 2, Beoplay M3, Beoplay A1, Beoplay Portal, Beoplay H4 gen 2, Beoplay E8 3.0

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trackbeo
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trackbeo replied on Fri, Oct 16 2020 8:02 PM

I usually include the VAT in my "emotional calculations" because, just imagine you ship an entire cargo container of B&O gear, how much of it arrives damaged?  (The high-end stuff I mean, probably the earphones arrive unscathed.)  So I reserve my outrage for retail pricing in excess of that.   But back to the Halo again: Might one reason for price parity (approx.) B&O has chosen, be that otherwise it would be an ideal candidate for gray-marketing?  No power supply differences, no shipping damage worries, no configuration / support hassles for the in-country dealers to moan about...

Rudi Pedersen
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Rudi Pedersen:

Hi Thomas

Do you know why the Halo shows local sources that is unchecked in the product and not shown in the App

Best regards Rudi

On my Halo this issue is now solved - probably by a SW update
Wolf_70
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Wolf_70 replied on Sat, Oct 31 2020 2:59 PM

I've just set up my new HALO and I've got two problems now:

- the software updated is shown in the App (red light), but I cannot start the update in the app (the button is light gray (currently: 1.0.2635)

- the multiroom button (double window) for touch to join is not shown in the HALO (only the four favorite symbols are shown)

I appreciate any support,
Wolfgang 

 

Wolf_70
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Wolf_70 replied on Sat, Oct 31 2020 2:59 PM

I've just set up my new HALO and I've got two problems now:

- the software updated is shown in the App (red light), but I cannot start the update in the app (the button is light gray (currently: 1.0.2635)

- the multiroom button (double window) for touch to join is not shown in the HALO (only the four favorite symbols are shown)

I appreciate any support,
Wolfgang 

 

Wolf_70
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Wolf_70 replied on Sat, Oct 31 2020 2:59 PM

I've just set up my new HALO and I've got two problems now:

- the software updated is shown in the App (red light), but I cannot start the update in the app (the button is light gray (currently: 1.0.2635)

- the multiroom button (double window) for touch to join is not shown in the HALO (only the four favorite symbols are shown)

I appreciate any support,
Wolfgang 

 

Carolpa
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Carolpa replied on Sat, Oct 31 2020 3:04 PM
Wolf_70:

I've just set up my new HALO and I've got two problems now:

- the software updated is shown in the App (red light), but I cannot start the update in the app (the button is light gray (currently: 1.0.2635)

- the multiroom button (double window) for touch to join is not shown in the HALO (only the four favorite symbols are shown)

I appreciate any support, Wolfgang

1. Goto settings, products, beoremote halo, software in the B&o app. There it should be possible.

2. Visible after update
Wolf_70
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Wolf_70 replied on Sat, Oct 31 2020 3:21 PM

that's the problem; in the app under software the update button dosen't work (it is light grey and nothing happens when I press the button)!?

Carolpa
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Carolpa replied on Sat, Oct 31 2020 3:35 PM
Wolf_70:

that's the problem; in the app under software the update button dosen't work (it is light grey and nothing happens when I press the button)!?

were do you see the greyed out button?

If you go to Beoremote Halo and there to software; there I had the same issue. But see my description; there I could update the Halo

Wolf_70
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Wolf_70 replied on Sat, Oct 31 2020 3:50 PM

in the B&O App (iPad)!?

Carolpa
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Carolpa replied on Sat, Oct 31 2020 5:06 PM

goto the icon next to the "+"; the "man" (or is it an imbalance) = Settings

than to Products; Halo; Software

Wolf_70
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Wolf_70 replied on Sat, Oct 31 2020 5:49 PM

Thanks for your support, Carolpa!

But this is exactly what I have done. My new theory is, that the update is running in the background and I simply have to wait. I will give a feedback!

laseralex
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laseralex replied on Sat, Oct 31 2020 8:05 PM

I am having exactly the same problem with a Halo I received yesterday: red dot indicating software update, grayed out update button, and no multiroom icon.

I have submitted a support case.  I expect B&O will acknowledge receipt of the inquiry, wait a few days to tell me it has been raised to a higher level, and then never respond to me again.  😕

Sources: 2x Beosound Moment • 4x Beosound Essence Mk II
Speakers: 3x Beolab 8000 • 2x Beolab 6000 • 2x Beolab 3 • 3x Beolab 2
Integrated:  1x Beosound 2 • 1x Beosound Level • 4x BeoPlay M5 • 1x BeoPlay A6
Control:  16x* Essence Remote  • 1x Beoremote Halo

* Yes, really! 🤦‍♂️

seethroughyou
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laseralex:

I am having exactly the same problem with a Halo I received yesterday: red dot indicating software update, grayed out update button, and no multiroom icon.

I have submitted a support case. I expect B&O will acknowledge receipt of the inquiry, wait a few days to tell me it has been raised to a higher level, and then never respond to me again. 😕

2x Beosound Moment 4x Beosound Essence Mk II 3x Beolab 8000 1x Beolab 6000 1x Beolab 3 3x Beolab 2 4x BeoPlay M5 1x BeoPlay A6 9x Essence Remote

.

 

 

Present: BL90, Core, BL6000, CD7000, Beogram 7000, Essence Remote.

Past: BL1, BL2, BL8000, BS9000, BL5, BC2, BS5, BV5, BV4-50, Beosystem 3, BL3, DVD1, Beoremote 4, Moment.

.

Carolpa
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Carolpa replied on Sun, Nov 1 2020 4:55 AM

laseralex:
I am having exactly the same problem with a Halo I received yesterday: red dot indicating software update, grayed out update button, and no multiroom icon.

I have submitted a support case.  I expect B&O will acknowledge receipt of the inquiry, wait a few days to tell me it has been raised to a higher level, and then never respond to me again.  😕

I read about the link icon after unpacking. It didn't show.Then I saw an update was due....... tried to pull the update, had a greyed out button. But within 3 hour the Halo was up and running with the latest sw.

So no havoc, just little patience (which I didn't have.......)

 

Wolf_70
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Wolf_70 replied on Sun, Nov 1 2020 6:22 AM

HALOlujah

Update was installed over night! I connected it to the power supply in a strong WLAN area. Then over night the update was installed to the lastest software was installed (1.1.2890).

laseralex
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Wolf_70:
HALOlujah

Big Smile

 

I had the same result - left for a day and when I came back the update was installed.

Sources: 2x Beosound Moment • 4x Beosound Essence Mk II
Speakers: 3x Beolab 8000 • 2x Beolab 6000 • 2x Beolab 3 • 3x Beolab 2
Integrated:  1x Beosound 2 • 1x Beosound Level • 4x BeoPlay M5 • 1x BeoPlay A6
Control:  16x* Essence Remote  • 1x Beoremote Halo

* Yes, really! 🤦‍♂️

HH1971
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HH1971 replied on Sun, Nov 8 2020 1:53 PM

moxxey:
On a different note, I don't think I've used my Halo since I bought it. It doesn't even impress anyone either. Was slightly shocked by that. People just don't do 'big volume controllers' anymore and this made me think - it's an object which looks good over something of any real practicality for me.

Interesting statement, but no surprise. Because (1) B&O is not able to integrate different music streaming platforms into their app / software so that you have easy access to the content and (2) additionally B&O focus on Airplay and Chromecast as multiroom protocol. Following this strategy there is not much left to control beside loudness and next track. 

B&O always starts with a good idea, but still does not understand that innovative and user friendly software sells hardware not the other way around. Only focusing on "craftsmanship" is too less to be successful.

Sandyb
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Sandyb replied on Sun, Nov 8 2020 4:38 PM
HH1971:

Interesting statement, but no surprise. Because (1) B&O is not able to integrate different music streaming platforms into their app / software so that you have easy access to the content and (2) additionally B&O focus on Airplay and Chromecast as multiroom protocol. Following this strategy there is not much left to control beside loudness and next track.

B&O always starts with a good idea, but still does not understand that innovative and user friendly software sells hardware not the other way around. Only focusing on "craftsmanship" is too less to be successful.

Yes, form has taken precedence over function with the Halo.

I hold out little or no hope that future updates will make it a more broadly useful device.

mr_anders_son
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In 2 month a new update will come.

Pilot Beovision etc....

BeoVision Haermony 65"...BeoLab 28 Anthracite....BeoLab 17 as REAR....BV10-32....BC6-26....Beosound 9000....Beosound 1 New York edt....Beogram 4002....Beoplay Emerge....Beoplay M5....Beoplay M3....Beoremote Halo....BeoRemote One BT....Beo6....Beo4....Beo4 Cinema....BeoLink 7000....Serene....H95 Black LTD....H9i Rimowa....6 x H6....Form 1....U70...

tigerisak
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So there will be a FW update so you can control Eclipse?

mr_anders_son
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tigerisak:

So there will be a FW update so you can control Eclipse?

Yes.

Next year!

BeoVision Haermony 65"...BeoLab 28 Anthracite....BeoLab 17 as REAR....BV10-32....BC6-26....Beosound 9000....Beosound 1 New York edt....Beogram 4002....Beoplay Emerge....Beoplay M5....Beoplay M3....Beoremote Halo....BeoRemote One BT....Beo6....Beo4....Beo4 Cinema....BeoLink 7000....Serene....H95 Black LTD....H9i Rimowa....6 x H6....Form 1....U70...

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beojeff replied on Thu, Dec 3 2020 9:47 PM

mr_anders_son:
tigerisak:

 

So there will be a FW update so you can control Eclipse?

 

 

Yes.

 

Next year!

PLEASE don't neglect the NL/ML Converter in the update! The NL/ML Converter opens up so many possibilities. For example, control of legacy BeoSounds, BeoVisions, and BeoSystems. Also, the use of NL/ML Converters that have BeoLab speakers connected to them.

seethroughyou
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When they say next year, B&O mean the second half of 2021 but it will have bugs. Things that now work may get broken in the update requiring another update arriving in late 2022 and then it will suddenly become EOL discontinued. This is the usual trajectory for B&O.

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Present: BL90, Core, BL6000, CD7000, Beogram 7000, Essence Remote.

Past: BL1, BL2, BL8000, BS9000, BL5, BC2, BS5, BV5, BV4-50, Beosystem 3, BL3, DVD1, Beoremote 4, Moment.

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