ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
Hi all, I’ve just purchased a second hand Beoplay V1 32. First impressions are pretty good (still adjusting after many happy years with a 7-32). One niggle is that the current software on the set is version 1.0.5.33043. I’d like to install the latest version (1.0.11.37484) but when I go to update via internet I’m told the TV cannot contact the update server. I’m also unable to download PUC tables.
I am connected to the internet via a wired connection, and I’m able to access YouTube via the TV’s inbuilt WebMedia so I’m pretty sure I’m online. Any advice for a NL newbie?
Thanks for the advice Laurence - I’ve given that a try but no luck unfortunately. Any other tricks I could try?
check this out;
https://www.bang-olufsen.com/en/product-support/Television/beoplay-v1
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Thanks Mikipedia, yep visited the support site prior to posting. Reluctant to update via usb as I’ve read of people having a few issues on here via that route. It also won’t solve the problem of not being able to download PUC files either, which is frustrating
Lawrence, thanks again - good idea: I’m currently connected to the internet via a powerline adaptor as the TV is in my workshop for testing (before I mount it up in the living room). I’ll connect it directly to the router to see if that helps
thanks all for suggestions and help
with best wishesLuke
Did you register the V1 to your B&O account?
Have you made sure to activate the remote support in the app?
This might help to solve the problem remotely.
MM
There is a tv - and there is a BV
Thanks MM - I have not done either of these things so perhaps that is the answer! Many thanks - I’ll try tonight
Hi all, after all your helpful advice, I updated the software via usb. All very painless and I’m now on the most recent software. As soon as the update finished I was able to connect to the Webmedia service, as well as accessing the PUC database so it seems that the old software was not communicating either the server as it should have. Recorded here in case anyone else has the same issue in the future
Thanks again to everyone for your kind help
Can I ask where you found the download to put on a USB?
Seems I have exactly the same issue you were struggling with but cant find a path to download the file
Cheers!
Hi L Spad,
good to hear that you have a solution, I have a same problem. I have two questions:
What is the latest software on your V1?
Where I can find the USB version of thatsoftware?
Thanks, Andreas
Hi,
I too have a V1 and with with ancient 2012 firmware. Unable to make an ethernet connection and I'm without the wi-fi antenna so usb is best. No download link to be found anywhere.
Any assistance greatly appreciated.
With thanks,
Apologies all - I’ve not been on the forum for a while a didn’t realise there were so many people looking for this. I’ll check to see if I still have the update on a USB stick somewhere. In the meantime I’d suggest contacting B&O support. The download was still available when I wrote the originals post, but I see the page has now been taken down from the B&O site.
Assuming I still have it, is there anywhere on the Beoworld site I could upload the file?
sumilux: Hi, I too have a V1 and with with ancient 2012 firmware. Unable to make an ethernet connection and I'm without the wi-fi antenna so usb is best. No download link to be found anywhere. Any assistance greatly appreciated. With thanks,
Sure, it is possible to get the newest sw and update via USB.
However, I wonder what it is, that interest you, when your tv has no access to the internet/homenet (no ethernet/wi-fi)?
Just curious - doesn’t the tv work as of now?
I had a same problem, and I asked the official Bang and Olufsen support and they sent me a download link. Just email them!
Regards, Andras
I had the same problem. After I mailed the official Bang And Olufsen Support, they sent me a download link to the FW.
So write them for help!
I have contacted their support but no response. Are you able to share the software? thanks in advance!
Keith Saunders:Available to silver and gold members
Hi
These links are labelled as V1 40" software. Is the software the same across the V1 versions, or is the software for the 32" different?
(before I download it and mess everything up)