BeoSound 5 / Beomaster 5 & Beolab 5 - No sound

I have a pair of Beolab 5 speakers we just picked up from an authorized B&O service center, I saw them operate there.

I connected the speakers to my Beomaster 5 / Beosound 5 system via power link cables.  

The Beomaster 5 contains music in the music library.  I have selected Beolab 5 speakers from the settings menu.

I can't get any sound from the speakers.  The Beosound 5 unit appears to be playing the selected song, just nothing out of the speakers.

I do not have a remote for the Beosound / Beomaster unit.  

Can anyone help what might be wrong with this ?

1. Does the speakers turn on ?

2. When using the volumen wheel on the Beousond 5, is the blue volume indicator moving ?

3. Are you using the correct powerlink cables ?

 

/Weebyx

Hi

1) Both speakers calibrate normally.  After calibration, one speaker remains with the red 'standby' light on. The other speaker 'standby' light turns off after a few minutes. This speaker has a brand new amplifier in it, with the latest firmware, it was just redone.   In short, I think the speakers are ok.  I picked them up from the B&O service yesterday, where both speakers were demonstrated to be working fine.

2) The Beosound 5 blue volume indicator moves when i turn the volume wheel.

3) The powerlink cables are fully wired, they were advertised to be the correct ones for Beosound 5 etc. These are the thick cables.

 

Thank you for all of your help....!

Hi,

I would try putting in the settings your beomaster 5 in AudioMaster 2 mode or try other AM modes, especially if it's connected to a masterlink setup with an other master.

SVAUTO:

I saw them operate there

Hi

Do you remember how ?

Did they use a non B&O amplifier or something like that ?

I’m asking because the BL5s may be in the wrong mode for your setting. You’ll need a Beo4 to change it...

Don’t the BL5s turn on at all?

make sure, that BS5 is set to audiomaster (AM), BL5s set to L-R input (not LINE), and BL5 option set to L.OPT 0.

yes, you will need a Beoremote like Beo4, BL1000, Beo5/6, BL5000/7000 in one way mode...

Stefan