Beovision Eclipse Replacement OLED

My BV Eclipse 65” has screen burn in the center. It’s a grey green cloud in the center and has an odd bar across the bottom. Since it’s over three years old now, I assume it’s not covered under any type of warranty. I don’t have any dealers around me and B&O support has been very slow to get me any answers. 

Has anyone had to replace the LG OLED panel on a 65” eclipse? Do you know what the cost is? I’m also thinking about waiting to see if you will be able to upgrade to the CX panels on V2.

Austin:

My BV Eclipse 65” has screen burn in the center. It’s a grey green cloud in the center and has an odd bar across the bottom. Since it’s over three years old now, I assume it’s not covered under any type of warranty. I don’t have any dealers around me and B&O support has been very slow to get me any answers. 

Has anyone had to replace the LG OLED panel on a 65” eclipse? Do you know what the cost is? I’m also thinking about waiting to see if you will be able to upgrade to the CX panels on V2.

It should be possible to get/buy a replacement Eclipse panel as someone on this board had his swapped out earlier this year. So there are spares. My worry is, the spare won't be cheap. But buying a replacement panel would certainly be worth it if you can then use your Eclipse v1 to update to the forthcoming v2, whenever this eventually arrives. Your Eclipse v1 will still be worth reasonable cash and certainly more than any panel replacement.

Can't you call any US dealer and ask them to order a replacement panel?

Screen burn on a 3 year old TV. Really? That is shocking. Heard that burn in was rare and only after a couple of decades of use.

Hi Austin. This is good to know if problems beyond the panel occur. Alternative to LG-TV-65" OLED C7.

Click here.

LG is recalling certain OLED TVs in Europe- 2017: 65-inch LG OLED65C7 (also in B&O Eclipse)

Click here.

Regards/ Peter Pan.

seethroughyou:

Screen burn on a 3 year old TV. Really? That is shocking. Heard that burn in was rare and only after a couple of decades of use.

No matter what all the marketing and so called "reviews" tell you: It's what you have to live with when using OLED:

- burn in
- getting dimmer
- short life span
- (with some displays) unnatural color reproduction
- ...

I don't want any OLED device in my home due to that.

So it was a very good decision from B&O to use a LCD on the new HALO remote and not an OLED as on the Beoremote 1.

 

TWG:

seethroughyou:

Screen burn on a 3 year old TV. Really? That is shocking. Heard that burn in was rare and only after a couple of decades of use.

No matter what all the marketing and so called "reviews" tell you: It's what you have to live with when using OLED:

- burn in
- getting dimmer
- short life span
- (with some displays) unnatural color reproduction
- ...

I don't want any OLED device in my home due to that.

So it was a very good decision from B&O to use a LCD on the new HALO remote and not an OLED as on the Beoremote 1.

 

OLED do not have have a short life span, only shorter compared to LCD. Something will break long before.

Burn in is as much an issue, maybe a bit less than on Plasma. If you use it with CNN 24/7 there is 100% guarantee that you will get burn in.

But LCD is IMO so terrible that I have always taken the chance both with Plasma and now OLED, and never had a Problem.

I even use the 48" CX as a PC monitor now.

It really depends on your viewing habits 

Just search for OLED burn in, lifetime etc.

Mainly mobile phones and watches with OLED displays and too many suffering from burn in problems.

And as you already read: The state of the art OLED display panel from the Eclipse suffers, too from burn in.

Based on my personal experience with multiple OLED display devices (phones and watches over the years) the OLED-Display was the first thing that got dimmer and died... rendered a full working device completely obsolete. Spare parts? What's that? ;-)

Did you have a look to a current LCDs? In the TV area they are a beauty to watch nowadays and I would always prefer LCD over OLED. There's a reason that in the professional field displays, control monitors etc. are based on LCD or upcoming micro-LED display technology.

I would bet: In 10years you can pick up an old Beo 4 or an old Beoremote 1 and chances are high that only the Beo 4 will still be usable while the Beoremote 1 display could have already died.

OLED is also a technology that is going away when MicroLED becomes more readily available. It has all the pros of regular LCDs (almost no burn in on high quality panels and better color accuracy) and better light quality and longevity than OLED. But we are not there yet. OLED looks amazing due to its strong contrast but suffers from the burn in issues and burn out of organic material as well as burn in of material on screen. Most OLED panels run a jumping pixel program to mitigate it, just like plasma panels. And they also turn on when in standby to "massage" the pixels in black so that the burn ins are less noticeable. On my iPhone XS Max I clearly see the keyboard and such when viewing certain colors, but it is very rare to see - but it is there.

I took a photo of what's happening. This is just an example. The entire bed is supposed to be yellow. It's very green in the center. There's a large patch that makes any warm tones really green or gray. I think the board overheated in the center and damaged the panel.

That is not burn in,

But still very bad, it would have been on warrenty.

Very unluckly

I've had OLED for a few years now – LG B6 and newer, Apple Watch (3 models), iPhone X to iPhone 11 Pro now – none of which have had any issues with burn-in or even image retention, and the image quality has not detoriated in any way. They all have OLED and I use them a lot.

In my opinion, OLED burn-in is pretty much a myth or occurs with unconventional (mis)use.

Until microLED is available, I won't switch back to LCD TV. Contrast is one of the most important qualities of TV, and nothing compares to OLED at the moment.

KMA:

I've had OLED for a few years now – LG B6 and newer, Apple Watch (3 models), iPhone X to iPhone 11 Pro now – none of which have had any issues with burn-in or even image retention, and the image quality has not detoriated in any way. They all have OLED and I use them a lot.

In my opinion, OLED burn-in is pretty much a myth or occurs with unconventional (mis)use.

Until microLED is available, I won't switch back to LCD TV. Contrast is one of the most important qualities of TV, and nothing compares to OLED at the moment. KMA

B&O product history since 1991: Ridiculously long to list in a signature.

I can see it on my iPhone as I said only under certain circumstances. The issue is there but there is different technologies used to mitigate the issue. On my Apple Watch I haven’t seen it, I still have my first one and it seems to work very well although slow as it’s the first one from the first day of release.

Michael:

I can see it on my iPhone as I said only under certain circumstances. The issue is there but there is different technologies used to mitigate the issue. On my Apple Watch I haven’t seen it, I still have my first one and it seems to work very well although slow as it’s the first one from the first day of release. Beolab 50, Beolab 20, Beolab 8000 x 2, Beolab 4000 x 2, BeoSound Core, BeoSound 9000, BeoSound Century, BeoLit 15, BeoPlay A1, BeoPlay P2, BeoPlay H9i, BeoPlay H6, EarSet 3i, BeoVision Avant 55, BeoPlay V1-40, BeoCom 6000 and so much else :)

I have an old Apple Watch Series 0 (the very first Apple Watch), which now lives in a drawer as a memento. It still works (albeit slow), but after ~4 years of use, the display is still fine. Then again, it did not have an "always on" display like my later Apple Watches.

On iPhone X, which I had for 2 years, the display was pristine the whole time. iPhone 11 Pro is better (brighter display), and still no image retention. I use the phone several hours a day (typing this on it now).

I think, however, it is entirely possible to have variances between batches of OLED displays – on phones, TVs, tablets, etc. Some batches may be more prone to image retention than others. I guess that's a bit of a lottery, as it's always been with the backlight uniformity and tint of LCD displays.

As for televisions, I never keep the same model for more than 2-3 years. So I admit: if OLED TVs do not age well, I never have a TV long enough to experience the detoriation :)

All said, I would not change OLED blacks (and contrast) for LCD's blackish grays with backlight blooming, bleeding and non-uniformity issues. I had plenty of those issues before OLED :)

Until microLED, OLED is king!

KMA:

I have an old Apple Watch Series 0 (the very first Apple Watch), which now lives in a drawer as a memento. It still works (albeit slow), but after ~4 years of use, the display is still fine. Then again, it did not have an "always on" display like my later Apple Watches.

On iPhone X, which I had for 2 years, the display was pristine the whole time. iPhone 11 Pro is better (brighter display), and still no image retention. I use the phone several hours a day (typing this on it now).

I think, however, it is entirely possible to have variances between batches of OLED displays – on phones, TVs, tablets, etc. Some batches may be more prone to image retention than others. I guess that's a bit of a lottery, as it's always been with the backlight uniformity and tint of LCD displays.

As for televisions, I never keep the same model for more than 2-3 years. So I admit: if OLED TVs do not age well, I never have a TV long enough to experience the detoriation :)

All said, I would not change OLED blacks (and contrast) for LCD's blackish grays with backlight blooming, bleeding and non-uniformity issues. I had plenty of those issues before OLED :)

Until microLED, OLED is king! KMA

B&O product history since 1991: Ridiculously long to list in a signature.

I don’t argue with that but as I said I can see image retention of keyboard on my iPhone 11 Pro Max when I show a perfectly even Grey hue over the screen. And that is a rare moment but happens every now and then. It is then extremely obvious but nowhere else really. And only in those times.

I still use my Apple Watch first gen and want to upgrade but every time they come out they sell out or have long delivery times. The new one only had small updates so I think I will wait another year again but it sucks :). But whatever. I have the steel model and the glass is as clear as when it was new, only the steel is a bit scuffed. I kind of like it.

I do not think OLED burn-in is a myth.  Whether it is something to be concerned about depends on your usage patterns and expectations 

Here's a test where they conclude that it's probably nothing to worry about 

https://www.rtings.com/tv/learn/real-life-oled-burn-in-test.  

Their testing is showing some image consistency issues after 8000 hours...  To which they say (to paraphrase), "no big deal, that's over 5 years of watching 5 hours / day" (and I believe the unspoken assumption is that a 5 year old TV is ancient so why should we care).

Change those assumptions, and it might be something to worry about.  I think many B&O owners plan to keep their TVs much longer than 5 years.  I know I do. 

Also, 5 hours/day of use is very reasonable, but surely there are some who will watch much more... especially when life/nature/govt is discouraging you from leaving the house.  Maybe you have a retired person living with you who watches all day.  This could easily boost the usage to 10 hrs/day (they watch 5 hours during the day, and you watch 5 hours between morning and evening).  Now, we're down to 2.5 years. This is not so good.  

This is why it's important for BeoVisions to more easily swap panels, and to B&O's credit, they seem to be moving in that direction.  It seems like a portion of the market looks at panels as somewhat disposable after a few years.  Alas, a BeoVision is much more than a panel...

Stan

Austin is your eclipse in a sunny room or sometimes have a lot of sun on it?