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Bang & Olufsen app won't stream music files

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This post has 43 Replies | 2 Followers

Antonius Robin Iriawan
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Antonius Robin Iriawan Posted: Wed, Oct 21 2020 3:53 PM

Dear Beoworlders,

I usually play music through the Bang & Olufsen app and stream it to my speaker.
Now, I can't play my music anymore.

Strangely, Airplay works well and TuneIn Radio within the Bang & Olufsen app seems to be working as well. Only when I want to play my music from the music app, it does not work.

Below are my questions:

1. The files are now AIFF. Does this make my speaker unable to play music? Does anyone have any experience with AIFF file?

2. I reset my product and reinstalled the Bang & Olufsen app. And it did not solve my issue. Am I missing something here?

I hope Beoworld can help me deal with this problem. Thank you 

Best Regards, Mit freundlichen Grüßen, 감사합니다
Antonius Robin Iriawan, 로빈 올림

Beosound 35, Beoplay E8 3rd Gen, and Beoplay Earset 3i.


No longer in use: Beoplay H5

Jaffrey2230
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I have 6 B&O streaming speakers. Music from the B&O App plays from my iTunes library and works flawlessly. I usually pick a playlist and play it. I am using the beta version of the app. I can control from 2 Essence remotes connected to 2 Cores (rarely), 2 iPhones purposed exclusively to be Beoremotes (i.e. runs B&O App along with my streaming services) as well as my iPhone and iPad Pro Big Smile

No issues for me. So could be music file format...don't know.

B&O in my life 😊: 

 

  • Beolab 8002 + Beolab 2 + Beosound Core with Essence Remote (Office)
  • Beolab 6000 + Beolab 11 + Beosound Core with Essence Remote (Bedroom)
  • Beoplay A9 Mk2 (Living Room)
  • Beosound 1 with wireless dock (Portable)
  • Beosound Balance (Dining)
  • Beoplay H95 (Focused listening, travel)
  • Beoplay H9 (3rd gen) (retired)
  • Beoplay P6 (Portable)
  • Beotime wall clock (hallway entrance)
  • BMW X5 50i with B&O Audio Package (Commute/drive)

 

 

 

Antonius Robin Iriawan
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Jakarta, Indonesia
Posts 81
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Jaffrey2230:

I have 6 B&O streaming speakers. Music from the B&O App plays from my iTunes library and works flawlessly. I usually pick a playlist and play it. I am using the beta version of the app. I can control from 2 Essence remotes connected to 2 Cores (rarely), 2 iPhones purposed exclusively to be Beoremotes (i.e. runs B&O App along with my streaming services) as well as my iPhone and iPad Pro Big Smile

No issues for me. So could be music file format...don't know.

Thank you for your reply.

May I know what file type you are using? 

Best Regards, Mit freundlichen Grüßen, 감사합니다
Antonius Robin Iriawan, 로빈 올림

Beosound 35, Beoplay E8 3rd Gen, and Beoplay Earset 3i.


No longer in use: Beoplay H5

Antonius Robin Iriawan
Not Ranked
Jakarta, Indonesia
Posts 81
OFFLINE
Bronze Member

Jaffrey2230:

I have 6 B&O streaming speakers. Music from the B&O App plays from my iTunes library and works flawlessly. I usually pick a playlist and play it. I am using the beta version of the app. I can control from 2 Essence remotes connected to 2 Cores (rarely), 2 iPhones purposed exclusively to be Beoremotes (i.e. runs B&O App along with my streaming services) as well as my iPhone and iPad Pro Big Smile

No issues for me. So could be music file format...don't know.

Thank yoiu for your reply.

May I know what file type you are using? 

Best Regards, Mit freundlichen Grüßen, 감사합니다
Antonius Robin Iriawan, 로빈 올림

Beosound 35, Beoplay E8 3rd Gen, and Beoplay Earset 3i.


No longer in use: Beoplay H5

Carolpa
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Carolpa replied on Thu, Oct 22 2020 6:20 AM
Antonius Robin Iriawan:

Dear Beoworlders, I usually play music through the Bang & Olufsen app and stream it to my speaker. Now, I can't play my music anymore.

Strangely, Airplay works well and TuneIn Radio within the Bang & Olufsen app seems to be working as well. Only when I want to play my music from the music app, it does not work.

Below are my questions:

1. The files are now AIFF. Does this make my speaker unable to play music? Does anyone have any experience with AIFF file?

2. I reset my product and reinstalled the Bang & Olufsen app. And it did not solve my issue. Am I missing something here? I hope Beoworld can help me deal with this problem. Thank you

Best Regards, Mit freundlichen Grüßen, 올림 Antonius Robin Iriawan, 로빈

Beosound 35 and Beoplay H5

what are the resolution and bitrate of the aiff files?

Note: Airplay works max 48kHz and 24bit; Core compatible

The app is a controller, so the fault as discibed doesn’t originate in the app.

mbolo01
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mbolo01 replied on Thu, Oct 22 2020 9:29 AM

Carolpa:
Note: Airplay works max 48kHz and 24bit; Core compatible

When streaming from the B&O App, the device acts as a DLNA server, Airplay is not used here. For the purpose of helping the OP, I converted an ALAC file (24/96k) to a 24 bits / 96,000 kHz AIF file, played it against a M3 and I had no issue.

@Antonius Robin Iriawan:

- have you recently installed something new on your device? Something that could conflict with the TCP port used for the DLNA service, 8085 here.

- are your AIFF files higher than 96,000 kHz?

Below is the M3 notification while playing:

{"notification":{"timestamp":"2020-10-22T07:55:07.563396",
"type":"SOURCE","kind":"source","data":{"primary":"music:2730.1200316.28725910@products.bang-olufsen.com",
"primaryJid":"2730.1200316.28725910@products.bang-olufsen.com",
"primaryExperience":{"source":{"id":"music:2730.1200316.28725910@products.bang-olufsen.com",
"friendlyName":"Music","sourceType":{"type":"MUSIC"},"category":"MUSIC","inUse":true,"profile":"","linkable":true,
"recommendedIrMapping":[{"format":0,"unit":0,"command":145},{"format":11,"unit":0,"command":145},{"format":11,"unit":0,"command":148},
{"format":0,"unit":0,"command":150}],"contentProtection":{"schemeList":["PROPRIETARY"]},
"embeddedBinary":{"schemeList":[]},"product":{"jid":"2730.1200316.28725910@products.bang-olufsen.com",
"friendlyName":"M3"}},"listener":["2730.1200316.28725910@products.bang-olufsen.com"],"lastUsed":"2020-10-22T07:52:24.220000",
"state":"play","_capabilities":{"supportedNotifications":[{"type":"SOURCE","kind":"source"},
{"type":"SOURCE_EXPERIENCE_CHANGED","kind":"source"},{"type":"PLAY_QUEUE_CHANGED","kind":"playing"},
{"type":"NOW_PLAYING_ENDED","kind":"playing"},{"type":"STREAMING_STATUS","kind":"streaming"},
{"type":"PROGRESS_INFORMATION","kind":"playing"},{"type":"NOW_PLAYING_STORED_MUSIC","kind":"playing"}]}}}}}
{"notification":{"timestamp":"2020-10-22T07:55:07.564458","type":"NOW_PLAYING_STORED_MUSIC","kind":"playing",
"data":{"name":"Space Oddity","duration":320,"trackImage":[{"url":"http://<iphone IP address>:8085/media/artwork/3704425888912782282","size":"large",
"mediatype":"image/jpg"}],"artist":"David Bowie","artistImage":[],"album":"","albumImage":[],"genre":"","originalSource":"DLNA",
"playQueueItemId":"plid-1481"}}}

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

Carolpa
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Carolpa replied on Thu, Oct 22 2020 11:45 AM

mbolo01:

Carolpa:
Note: Airplay works max 48kHz and 24bit; Core compatible

When streaming from the B&O App, the device acts as a DLNA server, Airplay is not used here. For the purpose of helping the OP, I converted an ALAC file (24/96k) to a 24 bits / 96,000 kHz AIF file, played it against a M3 and I had no issue.

I would say when using the "Music" source the app is a DLNA controller. For streaming services it seem more complicated depending on the chosen service, but it certainly can be a server.

your test is exact what I ment. Because of Airplay limitation of bitrate and resolution, it always plays on a Core because it (bitrate/resolution) is within the specs of the Core. But if the bitrate and/or the resolution of the aiff files is beyond the specs of the Core, these files are not playable in the Music source. This has nothing to do with the B&o app.

f.e. ever tried to play a 32bit WAV on the Core! You simply can't..........

 

Antonius Robin Iriawan
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what are the resolution and bitrate of the aiff files?

 

Note: Airplay works max 48kHz and 24bit; Core compatible

 

The app is a controller, so the fault as discibed doesn’t originate in the app.

 

Dear Carolpa,

Thank you for your reply.
My AIFF files are 16 bit/44.1 kHz.

 I see... it it does not come from the app, could it be my product then?

Best Regards, Mit freundlichen Grüßen, 감사합니다
Antonius Robin Iriawan, 로빈 올림

Beosound 35, Beoplay E8 3rd Gen, and Beoplay Earset 3i.


No longer in use: Beoplay H5

Antonius Robin Iriawan
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Jakarta, Indonesia
Posts 81
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mbolo01:

@Antonius Robin Iriawan:

- have you recently installed something new on your device? Something that could conflict with the TCP port used for the DLNA service, 8085 here.

- are your AIFF files higher than 96,000 kHz?

Below is the M3 notification while playing:

{"notification":{"timestamp":"2020-10-22T07:55:07.563396",
"type":"SOURCE","kind":"source","data":{"primary":"music:2730.1200316.28725910@products.bang-olufsen.com",
"primaryJid":"2730.1200316.28725910@products.bang-olufsen.com",
"primaryExperience":{"source":{"id":"music:2730.1200316.28725910@products.bang-olufsen.com",
"friendlyName":"Music","sourceType":{"type":"MUSIC"},"category":"MUSIC","inUse":true,"profile":"","linkable":true,
"recommendedIrMapping":[{"format":0,"unit":0,"command":145},{"format":11,"unit":0,"command":145},{"format":11,"unit":0,"command":148},
{"format":0,"unit":0,"command":150}],"contentProtection":{"schemeList":["PROPRIETARY"]},
"embeddedBinary":{"schemeList":[]},"product":{"jid":"2730.1200316.28725910@products.bang-olufsen.com",
"friendlyName":"M3"}},"listener":["2730.1200316.28725910@products.bang-olufsen.com"],"lastUsed":"2020-10-22T07:52:24.220000",
"state":"play","_capabilities":{"supportedNotifications":[{"type":"SOURCE","kind":"source"},
{"type":"SOURCE_EXPERIENCE_CHANGED","kind":"source"},{"type":"PLAY_QUEUE_CHANGED","kind":"playing"},
{"type":"NOW_PLAYING_ENDED","kind":"playing"},{"type":"STREAMING_STATUS","kind":"streaming"},
{"type":"PROGRESS_INFORMATION","kind":"playing"},{"type":"NOW_PLAYING_STORED_MUSIC","kind":"playing"}]}}}}}
{"notification":{"timestamp":"2020-10-22T07:55:07.564458","type":"NOW_PLAYING_STORED_MUSIC","kind":"playing",
"data":{"name":"Space Oddity","duration":320,"trackImage":[{"url":"http://<iphone IP address>:8085/media/artwork/3704425888912782282","size":"large",
"mediatype":"image/jpg"}],"artist":"David Bowie","artistImage":[],"album":"","albumImage":[],"genre":"","originalSource":"DLNA",
"playQueueItemId":"plid-1481"}}}

Dear mbolo01,

Thank you for your help.

I will answer with bullets corresponding to the questions:

  • I just changed my phone from iPhone 6s to iPhone SE (2020). For connection, I make no modifications. However, I will focus on the TCP that you mentioned.
  • No, my AIFF files are 16 bit/44.1 kHz

Thank you for your log file. Now, I can take a look more closely.

Best Regards, Mit freundlichen Grüßen, 감사합니다
Antonius Robin Iriawan, 로빈 올림

Beosound 35, Beoplay E8 3rd Gen, and Beoplay Earset 3i.


No longer in use: Beoplay H5

Carolpa
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Carolpa replied on Thu, Oct 22 2020 2:36 PM

Antonius Robin Iriawan:
No, my AIFF files are 16 bit/44.1 kHz
Test: convert some AIFF to WAV 16bit 44.1kHz. Can you play these files?

mbolo01
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mbolo01 replied on Thu, Oct 22 2020 2:52 PM

Antonius Robin Iriawan:
Thank you for your help.

You are welcome.

Is your product the Beosound 35 found in your signature?

If yes, the know limitations are:

Supported audio formats:

MP3, WMA, AAC, ALAC, FLAC, WAV, AIFF. Standard sample rates up to 192 kHz, stereo and up to 24 bit.
WMA lossless is not supported

So there is nothing obvious preventing you to play 16 bits / 44.1 kHz AIFF files.

As Carolpa stated, try with one or two files with other formats such as ALAC or AAC as you are in the Apple world, in order to identify if the AIFF change is the root cause of your issue.

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

Antonius Robin Iriawan
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I would like to update on this issue.

I still have my old phone (iPhone 6s, iOS 13) with my old file (ALAC). My old phone could stream smoothly.

In my new phone (iPhone SE, iOS 14), I still store 2 songs in ALAC and all of them worked fine.

 

@mbolo01,

I would like to ask. How did you obtain the "log files"? 

Best Regards, Mit freundlichen Grüßen, 감사합니다
Antonius Robin Iriawan, 로빈 올림

Beosound 35, Beoplay E8 3rd Gen, and Beoplay Earset 3i.


No longer in use: Beoplay H5

Antonius Robin Iriawan
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Posts 81
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I just tested again with my old phone, playing AIFF through Bang & Olufsen App and it worked fine.
It seems that the problem is in my phone, not really the speaker itself.

I am not sure what should I do. Re-install the Bang & Olufsen app again? 

Best Regards, Mit freundlichen Grüßen, 감사합니다
Antonius Robin Iriawan, 로빈 올림

Beosound 35, Beoplay E8 3rd Gen, and Beoplay Earset 3i.


No longer in use: Beoplay H5

mbolo01
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mbolo01 replied on Thu, Oct 22 2020 5:17 PM
Antonius Robin Iriawan:

I would like to ask. How did you obtain the "log files"?

The “log file” is a live output of the speaker. Assuming the BS 35 has the same software logic, using a browser of your choice you can go to

http://xxx.xxx.xxx.xxx:8080/BeoNotify/Notifications

Where xxx.xxx.xxx.xxx is the BS 35 IP address

Note that if the BS 35 receives no music flow, you’ll have no noticeable activity in this page.

You can try removing the B&O app, restart the iPhone and reinstall the app.

[edit] “Did you build your iPhone from the previous one backup? If yes, I would try adding the AIFF files again from your Music library.”

I’m sorry, you already mentioned that your old iPhone had the ALAC and the new receives freshly converted to AIFF files.

Question: I don’t see any benefit converting ALAC to AIFF, can you explain the rationale ?

I

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

Antonius Robin Iriawan
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Jakarta, Indonesia
Posts 81
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mbolo01:

 

The “log file” is a live output of the speaker. Assuming the BS 35 has the same software logic, using a browser of your choice you can go to

 

 

http://xxx.xxx.xxx.xxx:8080/BeoNotify/Notifications

 

 

Where xxx.xxx.xxx.xxx is the BS 35 IP address

 

 

Note that if the BS 35 receives no music flow, you’ll have no noticeable activity in this page.

 

 

You can try removing the B&O app, restart the iPhone and reinstall the app.

 

 

[edit] “Did you build your iPhone from the previous one backup? If yes, I would try adding the AIFF files again from your Music library.”

 

I’m sorry, you already mentioned that your old iPhone had the ALAC and the new receives freshly converted to AIFF files.

 

 

Question: I don’t see any benefit converting ALAC to AIFF, can you explain the rationale ?

 

 

I

Got it. I am going to try that!

I set my new iPhone as a new phone, not from my previous phone's backup.

3 months earlier, I bought a new computer and I wanted to re-rip all my CDs to AIFF. The reason is I would like to try listening to AIFF files and see whether AIFF sounds different compared to ALAC
So, I did not convert ALAC to AIFF. All AIFF files were ripped from my CDs. 

Best Regards, Mit freundlichen Grüßen, 감사합니다
Antonius Robin Iriawan, 로빈 올림

Beosound 35, Beoplay E8 3rd Gen, and Beoplay Earset 3i.


No longer in use: Beoplay H5

mbolo01
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mbolo01 replied on Thu, Oct 22 2020 6:08 PM
.... deleted, was a stupid question Sad

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

Antonius Robin Iriawan
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Dear mbolo01,

Don't worry about your question :-)

Below is the "log file" of my app trying to stream AIFF file:

{"notification":{"id":31,"timestamp":"2020-10-23T01:33:49.126857","type":"SOURCE","kind":"source","data":{"primary":"music:1580.1620316.27051559@products.bang-olufsen.com","primaryJid":"1580.1620316.27051559@products.bang-olufsen.com","primaryExperience":{"source":{"id":"music:1580.1620316.27051559@products.bang-olufsen.com","friendlyName":"Music","sourceType":{"type":"MUSIC"},"category":"MUSIC","inUse":true,"profile":"","linkable":true,"recommendedIrMapping":[{"format":0,"unit":0,"command":145},{"format":11,"unit":0,"command":145},{"format":11,"unit":0,"command":148},{"format":0,"unit":0,"command":150}],"contentProtection":{"schemeList":["PROPRIETARY"]},"embeddedBinary":{"schemeList":[]},"product":{"jid":"1580.1620316.27051559@products.bang-olufsen.com","friendlyName":"Beosound 35 Robin"}},"listener":["1580.1620316.27051559@products.bang-olufsen.com"],"lastUsed":"2020-10-23T01:33:47.388000","state":"play","_capabilities":{"supportedNotifications":[{"type":"SOURCE","kind":"source"},{"type":"SOURCE_EXPERIENCE_CHANGED","kind":"source"},{"type":"PLAY_QUEUE_CHANGED","kind":"playing"},{"type":"NOW_PLAYING_ENDED","kind":"playing"},{"type":"STREAMING_STATUS","kind":"streaming"},{"type":"PROGRESS_INFORMATION","kind":"playing"},{"type":"NOW_PLAYING_STORED_MUSIC","kind":"playing"}]}}}}}

{"notification":{"id":32,"timestamp":"2020-10-23T01:33:49.189083","type":"PLAY_QUEUE_CHANGED","kind":"playing","data":{"revision":49,"playQueueId":"music"}}}

{"notification":{"id":33,"timestamp":"2020-10-23T01:33:49.328120","type":"NOW_PLAYING_STORED_MUSIC","kind":"playing","data":{"name":"All The Lovers","duration":0,"trackImage":[{"url":"http://(my iPhone IP):8085/media/artwork/1950031857125444430","size":"large","mediatype":"image/jpg"}],"artist":"Kylie Minogue","artistImage":[],"album":"","albumImage":[],"genre":"","originalSource":"DLNA","playQueueItemId":"plid-572"}}}

{"notification":{"id":34,"timestamp":"2020-10-23T01:33:49.367171","type":"PROGRESS_INFORMATION","kind":"playing","data":{"state":"preparing","seekSupported":true,"playQueueItemId":"plid-572"}}}

{"notification":{"id":35,"timestamp":"2020-10-23T01:33:49.539592","type":"PROGRESS_INFORMATION","kind":"playing","data":{"state":"preparing","position":0,"seekSupported":true,"playQueueItemId":"plid-572"}}}

{"notification":{"id":36,"timestamp":"2020-10-23T01:34:48.321515","type":"NOW_PLAYING_ENDED","kind":"playing","data":{}}}

{"notification":{"id":37,"timestamp":"2020-10-23T01:34:48.330091","type":"PROGRESS_INFORMATION","kind":"playing","data":{"state":"stop","playQueueItemId":"plid-572"}}} 

And this is the "log file" of my app trying to play ALAC file:
{"notification":{"timestamp":"2020-10-23T01:38:14.101238","type":"SOURCE","kind":"source","data":{"primary":"music:1580.1620316.27051559@products.bang-olufsen.com","primaryJid":"1580.1620316.27051559@products.bang-olufsen.com","primaryExperience":{"source":{"id":"music:1580.1620316.27051559@products.bang-olufsen.com","friendlyName":"Music","sourceType":{"type":"MUSIC"},"category":"MUSIC","inUse":true,"profile":"","linkable":true,"recommendedIrMapping":[{"format":0,"unit":0,"command":145},{"format":11,"unit":0,"command":145},{"format":11,"unit":0,"command":148},{"format":0,"unit":0,"command":150}],"contentProtection":{"schemeList":["PROPRIETARY"]},"embeddedBinary":{"schemeList":[]},"product":{"jid":"1580.1620316.27051559@products.bang-olufsen.com","friendlyName":"Beosound 35 Robin"}},"listener":["1580.1620316.27051559@products.bang-olufsen.com"],"lastUsed":"2020-10-23T01:33:47.388000","state":"play","_capabilities":{"supportedNotifications":[{"type":"SOURCE","kind":"source"},{"type":"SOURCE_EXPERIENCE_CHANGED","kind":"source"},{"type":"PLAY_QUEUE_CHANGED","kind":"playing"},{"type":"NOW_PLAYING_ENDED","kind":"playing"},{"type":"STREAMING_STATUS","kind":"streaming"},{"type":"PROGRESS_INFORMATION","kind":"playing"},{"type":"NOW_PLAYING_STORED_MUSIC","kind":"playing"}]}}}}}

{"notification":{"timestamp":"2020-10-23T01:38:14.102255","type":"NOW_PLAYING_STORED_MUSIC","kind":"playing","data":{"name":"Red Eye","duration":203,"trackImage":[{"url":"http://(my iPhone IP):8085/media/artwork/1950031857125444794","size":"large","mediatype":"image/jpg"}],"artist":"Sade","artistImage":[],"album":"Smooth Operator","albumImage":[],"genre":"Soul","originalSource":"DLNA","playQueueItemId":"plid-584"}}}

Based on the data above, it seemed that the player received both AIFF and ALAC file.
The difference is that when it played ALAC, it constantly updated almost every second whereas the AIFF did not. 

Best Regards, Mit freundlichen Grüßen, 감사합니다
Antonius Robin Iriawan, 로빈 올림

Beosound 35, Beoplay E8 3rd Gen, and Beoplay Earset 3i.


No longer in use: Beoplay H5

Antonius Robin Iriawan
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Dear Mbolo01 and Carolpa,

I have a new update again.
Before, my old phone with iOS 13.6.1 played smoothly the AIFF file through Beolink Multiroom.
Now, I have updated my old phone to iOS 14.1 and it did not play AIFF file.

Does that mean the culprit is actually the iOS 14.1? 

Best Regards, Mit freundlichen Grüßen, 감사합니다
Antonius Robin Iriawan, 로빈 올림

Beosound 35, Beoplay E8 3rd Gen, and Beoplay Earset 3i.


No longer in use: Beoplay H5

mbolo01
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mbolo01 replied on Fri, Oct 23 2020 8:25 AM

Please can you reformat the log text, end of lines are not readable.

Also, I would like to the the top of the page for each case, where it displays information about the source started.

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

Antonius Robin Iriawan
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mbolo01:

Please can you reformat the log text, end of lines are not readable.

Also, I would like to the the top of the page for each case, where it displays information about the source started.

Below is the "log file" of my app trying to stream AIFF file (iPhone SE):

{"notification":{"id":31,"timestamp":"2020-10-23T01:33:49.126857","type":"SOURCE","kind":"source","data":{"primary":"music:1580.1620316.27051559@products.bang-olufsen.com","primaryJid":"1580.1620316.27051559@products.bang-olufsen.com","primaryExperience":{"source":{"id":"music:1580.1620316.27051559@products.bang-olufsen.com","friendlyName":"Music","sourceType":{"type":"MUSIC"},"category":"MUSIC","inUse":true,"profile":"","linkable":true,"recommendedIrMapping":[{"format":0,"unit":0,"command":145},{"format":11,"unit":0,"command":145},{"format":11,"unit":0,"command":148},{"format":0,"unit":0,"command":150}],"contentProtection":{"schemeList":["PROPRIETARY"]},"embeddedBinary":{"schemeList":[]},"product":{"jid":"1580.1620316.27051559@products.bang-olufsen.com","friendlyName":"Beosound 35 Robin"}},"listener":["1580.1620316.27051559@products.bang-olufsen.com"],"lastUsed":"2020-10-23T01:33:47.388000","state":"play","_capabilities":{"supportedNotifications":[{"type":"SOURCE","kind":"source"},{"type":"SOURCE_EXPERIENCE_CHANGED","kind":"source"},{"type":"PLAY_QUEUE_CHANGED","kind":"playing"},{"type":"NOW_PLAYING_ENDED","kind":"playing"},{"type":"STREAMING_STATUS","kind":"streaming"},{"type":"PROGRESS_INFORMATION","kind":"playing"},{"type":"NOW_PLAYING_STORED_MUSIC","kind":"playing"}]}}}}}

 

{"notification":{"id":32,"timestamp":"2020-10-23T01:33:49.189083","type":"PLAY_QUEUE_CHANGED","kind":"playing","data":{"revision":49,"playQueueId":"music"}}}

 

{"notification":{"id":33,"timestamp":"2020-10-23T01:33:49.328120","type":"NOW_PLAYING_STORED_MUSIC","kind":"playing","data":{"name":"All The Lovers","duration":0,"trackImage":[{"url":"http://(my iPhone IP):8085/media/artwork/1950031857125444430","size":"large","mediatype":"image/jpg"}],"artist":"Kylie Minogue","artistImage":[],"album":"","albumImage":[],"genre":"","originalSource":"DLNA","playQueueItemId":"plid-572"}}}

 

{"notification":{"id":34,"timestamp":"2020-10-23T01:33:49.367171","type":"PROGRESS_INFORMATION","kind":"playing","data":{"state":"preparing","seekSupported":true,"playQueueItemId":"plid-572"}}}

 

{"notification":{"id":35,"timestamp":"2020-10-23T01:33:49.539592","type":"PROGRESS_INFORMATION","kind":"playing","data":{"state":"preparing","position":0,"seekSupported":true,"playQueueItemId":"plid-572"}}}

 

{"notification":{"id":36,"timestamp":"2020-10-23T01:34:48.321515","type":"NOW_PLAYING_ENDED","kind":"playing","data":{}}}

 

{"notification":{"id":37,"timestamp":"2020-10-23T01:34:48.330091","type":"PROGRESS_INFORMATION","kind":"playing","data":{"state":"stop","playQueueItemId":"plid-572"}}} 

Best Regards, Mit freundlichen Grüßen, 감사합니다
Antonius Robin Iriawan, 로빈 올림

Beosound 35, Beoplay E8 3rd Gen, and Beoplay Earset 3i.


No longer in use: Beoplay H5

Antonius Robin Iriawan
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mbolo01:

Please can you reformat the log text, end of lines are not readable.

Also, I would like to the the top of the page for each case, where it displays information about the source started.

Below is the "log file" of my app trying to stream ALAC file (iPhone SE):

{"notification":{"timestamp":"2020-10-23T01:38:14.101238","type":"SOURCE","kind":"source","data":{"primary":"music:1580.1620316.27051559@products.bang-olufsen.com","primaryJid":"1580.1620316.27051559@products.bang-olufsen.com","primaryExperience":{"source":{"id":"music:1580.1620316.27051559@products.bang-olufsen.com","friendlyName":"Music","sourceType":{"type":"MUSIC"},"category":"MUSIC","inUse":true,"profile":"","linkable":true,"recommendedIrMapping":[{"format":0,"unit":0,"command":145},{"format":11,"unit":0,"command":145},{"format":11,"unit":0,"command":148},{"format":0,"unit":0,"command":150}],"contentProtection":{"schemeList":["PROPRIETARY"]},"embeddedBinary":{"schemeList":[]},"product":{"jid":"1580.1620316.27051559@products.bang-olufsen.com","friendlyName":"Beosound 35 Robin"}},"listener":["1580.1620316.27051559@products.bang-olufsen.com"],"lastUsed":"2020-10-23T01:33:47.388000","state":"play","_capabilities":{"supportedNotifications":[{"type":"SOURCE","kind":"source"},{"type":"SOURCE_EXPERIENCE_CHANGED","kind":"source"},{"type":"PLAY_QUEUE_CHANGED","kind":"playing"},{"type":"NOW_PLAYING_ENDED","kind":"playing"},{"type":"STREAMING_STATUS","kind":"streaming"},{"type":"PROGRESS_INFORMATION","kind":"playing"},{"type":"NOW_PLAYING_STORED_MUSIC","kind":"playing"}]}}}}}

 

{"notification":{"timestamp":"2020-10-23T01:38:14.102255","type":"NOW_PLAYING_STORED_MUSIC","kind":"playing","data":{"name":"Red Eye","duration":203,"trackImage":[{"url":"http://(my iPhone IP):8085/media/artwork/1950031857125444794","size":"large","mediatype":"image/jpg"}],"artist":"Sade","artistImage":[],"album":"Smooth Operator","albumImage":[],"genre":"Soul","originalSource":"DLNA","playQueueItemId":"plid-584"}}}

Best Regards, Mit freundlichen Grüßen, 감사합니다
Antonius Robin Iriawan, 로빈 올림

Beosound 35, Beoplay E8 3rd Gen, and Beoplay Earset 3i.


No longer in use: Beoplay H5

mbolo01
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mbolo01 replied on Fri, Oct 23 2020 10:03 AM
Antonius Robin Iriawan:

Below is the "log file" of my app trying to stream AIFF file (iPhone SE):

Weird indeed ....

Can you please screenshot the AIFF file properties as exposed in iTunes?

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

Antonius Robin Iriawan
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mbolo01:

 

Weird indeed ....

 

Can you please screenshot the AIFF file properties as exposed in iTunes?

Which information do you want to see? I don't know the exact thing you are looking for

Best Regards, Mit freundlichen Grüßen, 감사합니다
Antonius Robin Iriawan, 로빈 올림

Beosound 35, Beoplay E8 3rd Gen, and Beoplay Earset 3i.


No longer in use: Beoplay H5

mbolo01
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mbolo01 replied on Fri, Oct 23 2020 11:05 AM

In iTunes, right click on the AIFF track, then Track Information, click on file File tab.

 

It should expose file details.

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

Antonius Robin Iriawan
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mbolo01:

In iTunes, right click on the AIFF track, then Track Information, click on file File tab.

 

It should expose file details.

Seems painfully long to wait to upload a photo. Let me see what I can do

Best Regards, Mit freundlichen Grüßen, 감사합니다
Antonius Robin Iriawan, 로빈 올림

Beosound 35, Beoplay E8 3rd Gen, and Beoplay Earset 3i.


No longer in use: Beoplay H5

Antonius Robin Iriawan
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mbolo01:

In iTunes, right click on the AIFF track, then Track Information, click on file File tab.

 

It should expose file details.

Ok, here you are

 

Best Regards, Mit freundlichen Grüßen, 감사합니다
Antonius Robin Iriawan, 로빈 올림

Beosound 35, Beoplay E8 3rd Gen, and Beoplay Earset 3i.


No longer in use: Beoplay H5

Antonius Robin Iriawan
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Or probably this

 

Best Regards, Mit freundlichen Grüßen, 감사합니다
Antonius Robin Iriawan, 로빈 올림

Beosound 35, Beoplay E8 3rd Gen, and Beoplay Earset 3i.


No longer in use: Beoplay H5

mbolo01
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mbolo01 replied on Fri, Oct 23 2020 5:52 PM

Ok, I was able to reproduce your issue and I think it is related to B&O App running on IOS 14.1.

I tested an AIF file freshly ripped with the same specs than yours (my previous test with AIF was wrong as I had an AAC conversion occurring while copying the file to the iPhone that I disabled now, sorry for the confusion) on both a XR / IOS 14.1 and an IPhone 6 / IOS 12.4.8.

Using B&O App from current version 3.7.2 down to the oldest beta version (3.5.0), I could not manage to play the AIF file against my Core, while I was able to play it with the iPhone 6 using B&O App 3.7.2.

I suggest you open a case with B&O, describing what you initially describe and adding that it has been reproduced by another user.

You can provide me the case number when you have it and I'll raise one too linking it to yours.

Good luck!

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

Antonius Robin Iriawan
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mbolo01:

Ok, I was able to reproduce your issue and I think it is related to B&O App running on IOS 14.1.

I tested an AIF file freshly ripped with the same specs than yours (my previous test with AIF was wrong as I had an AAC conversion occurring while copying the file to the iPhone that I disabled now, sorry for the confusion) on both a XR / IOS 14.1 and an IPhone 6 / IOS 12.4.8.

Using B&O App from current version 3.7.2 down to the oldest beta version (3.5.0), I could not manage to play the AIF file against my Core, while I was able to play it with the iPhone 6 using B&O App 3.7.2.

I suggest you open a case with B&O, describing what you initially describe and adding that it has been reproduced by another user.

You can provide me the case number when you have it and I'll raise one too linking it to yours.

Good luck!

That's extraordinary. The effort that you have put really impresses me. I do appreciate it.
I have started asking B&O through its customer support and I will tell them that another user has reproduced the same problem. The case number is 270564.

 Merci beaucoup!

Best Regards, Mit freundlichen Grüßen, 감사합니다
Antonius Robin Iriawan, 로빈 올림

Beosound 35, Beoplay E8 3rd Gen, and Beoplay Earset 3i.


No longer in use: Beoplay H5

mbolo01
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mbolo01 replied on Fri, Oct 23 2020 8:47 PM
Antonius Robin Iriawan:

Merci beaucoup!

You are welcome, we are all in the same B&Oat!

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

Carolpa
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Carolpa replied on Sat, Oct 24 2020 4:42 AM

mbolo01:
Ok, I was able to reproduce your issue and I think it is related to B&O App running on IOS 14.1.

I tested an AIF file freshly ripped with the same specs than yours (my previous test with AIF was wrong as I had an AAC conversion occurring while copying the file to the iPhone that I disabled now, sorry for the confusion) on both a XR / IOS 14.1 and an IPhone 6 / IOS 12.4.8.

Using B&O App from current version 3.7.2 down to the oldest beta version (3.5.0), I could not manage to play the AIF file against my Core, while I was able to play it with the iPhone 6 using B&O App 3.7.2.

I am confused: just to understand the issue. The AIFF file is on the iPhone? it is played with which app? And then streamed through Airplay? How is the B&o app involved?

or 

Is the music file copied to a DLNA server (Twonky, Minimserver, etc)? And streamed to a B&o device?

Edit: got it! the iTunes library is turned-on in the B&o app (an almost forgotten option; I never was an iTunes-fan Wink)

Edit 2: it also effects WAV files.

 

@Antonius: why use a phone as music server? I've got 3Tb DSF, WAV and FLAC files.

@Mbolo1: I now understand my confusion. "DLNA server" was mentioned before, but iTunes is no DLNA server; Apple isn't DLNA certified (by choice).

 

 

 

mbolo01
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mbolo01 replied on Sat, Oct 24 2020 9:05 AM
Carolpa:

@Mbolo1: I now understand my confusion. "DLNA server" was mentioned before, but iTunes is no DLNA server; Apple isn't DLNA certified (by choice).

Glad you were able to observe by yourself. I’m not an Apple Music user either, but for the sake of helping, I activated and tested the iTunes feature in the B&O app and tested various scenarios.

As stated already, I’m convinced that the B&O App activates a mini-DLNA server in the iDevice to expose the music files ripped and stored on the iDevice via iTunes, the latest is obviously not the music server here, nor Apple Music.

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

Carolpa
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Carolpa replied on Sat, Oct 24 2020 10:22 AM

mbolo01:
B&O App activates a mini-DLNA server in the iDevice
The app uses the Apple Music app (or parts of it services) as can be seen on your iPhone

mbolo01
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mbolo01 replied on Sat, Oct 24 2020 11:23 AM
Carolpa:

The app uses the Apple Music app (or parts of it services) as can be seen on your iPhone

Sure, it has to in order to access the files, but when you look at the speaker side (see posted logs) DLNA is the media streaming method in use, and, as you rightly stated, Apple does not support it, so ...

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

Antonius Robin Iriawan
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Carolpa:

@Antonius: why use a phone as music server? I've got 3Tb DSF, WAV and FLAC files.

Currently, I don't see a need to have a music server on its own and the drives in my phone and laptop are still able to accommodate all my needs. In fact, I consider getting a CD Player because I own a lot of CDs.

Best Regards, Mit freundlichen Grüßen, 감사합니다
Antonius Robin Iriawan, 로빈 올림

Beosound 35, Beoplay E8 3rd Gen, and Beoplay Earset 3i.


No longer in use: Beoplay H5

laseralex
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laseralex replied on Sat, Oct 24 2020 6:00 PM

Antonius Robin Iriawan:
In fact, I consider getting a CD Player because I own a lot of CD

I used a service to convert all my CDs to lossless audio files, which I put on a raspberry Pi set up as a DLNA server.  Now I have access to all music from all 450 CDs without having to deal with the physical media.  It works very nicely!

Sources: 2x Beosound Moment • 4x Beosound Essence Mk II
Speakers: 3x Beolab 8000 • 2x Beolab 6000 • 2x Beolab 3 • 3x Beolab 2
Integrated:  1x Beosound 2 • 1x Beosound Level • 4x BeoPlay M5 • 1x BeoPlay A6
Control:  16x* Essence Remote  • 1x Beoremote Halo

* Yes, really! 🤦‍♂️

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mbolo01 replied on Wed, Oct 28 2020 1:16 PM

I added the issue to the list I maintain here --> https://archivedforum2.beoworld.org/forums/p/41967/306056.aspx#306056

I raised a case too #273969

@Antonius Robin Iriawan: please update us when you receive B&O productive feedback.

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

Antonius Robin Iriawan
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mbolo01:

I added the issue to the list I maintain here --> https://archivedforum2.beoworld.org/forums/p/41967/306056.aspx#306056

I raised a case too #273969

@Antonius Robin Iriawan: please update us when you receive B&O productive feedback.

Thank you for your help!
The last email for my case (270564) was on the 24 October 2020.
So far, no new update. I will keep you updated on the post that you mentioned. 

Best Regards, Mit freundlichen Grüßen, 감사합니다
Antonius Robin Iriawan, 로빈 올림

Beosound 35, Beoplay E8 3rd Gen, and Beoplay Earset 3i.


No longer in use: Beoplay H5

BeoFrederic
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While we wait for the OP's update, may I ask a more basic, clarifying question?  Several of you on this thread have mentioned downloading, and playing back, AIFF files to the iPhone.  How is this done? 

It's my understanding that using either iCloud sync or iTunes sync (now: Finder sync on the latest mac OS) will automatically convert any higher rez file (AIFF, ALAC) to 256 AAC. 

I'd like to be wrong about this. Confused

Carolpa
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Carolpa replied on Fri, Oct 30 2020 6:21 PM
BeoFrederic:

While we wait for the OP's update, may I ask a more basic, clarifying question? Several of you on this thread have mentioned downloading, and playing back, AIFF files to the iPhone. How is this done?

It's my understanding that using either iCloud sync or iTunes sync (now: Finder sync on the latest mac OS) will automatically convert any higher rez file (AIFF, ALAC) to 256 AAC.

I'd like to be wrong about this.

it is a sync setting; I thought you have to unbox it.

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